The work itself was fine. One retry was needed after inspector requested some changes. Communication was impossible. When trying to schedule with other contractors, it was very difficult to talk to anyone. If you call the main office, you are told that someone will call you back. Nobody ever calls you back. So if you call again, you get an apology and again someone will call you back. Still no call back. This happened 4 or 5 times over the course of 6 weeks and several times. When I finally did talk to someone, the information I was given about when the work would be done did not turn out to be accurate. The work was good enough quality, and I would be willing to use them again if I am on a project that does not require coordination or have timing constraints. Staff were professional and knowledgeable when on location.
Description of Work: Service Upgrade and New Service
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
Yes, I recommend this pro
$3,500
Mike I.
04/2012
5.0
electrician, screen repair
+ 0 more
They are reasonable. We've used them for years and they've always been good with us.
Description of Work: They've re-wired our whole house, put up smoke alarms, lights. We've done a lot of business with them.
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Service Categories
Electrical,
Screen repair
FAQ
Northwood Electric is currently rated 4 overall out of 5.
No, Northwood Electric does not offer free project estimates.
No, Northwood Electric does not offer eco-friendly accreditations.
No, Northwood Electric does not offer a senior discount.
No, Northwood Electric does not offer emergency services.