South Slope Cooperative Communications

4.1(
10
)

Internet Service, TV Service - Cable, Phone Service - Landline,

... +2 more

About us

Since 1958, we have been committed to delivering cutting edge telecommunications services to our members at the lowest possible price. We pride ourselves on providing service, second to none to each and every one of our valued members. We have about 100 employees in the corridor area. We are installing Fiber to the Home in a multi-year project to bring future proof technology to our members. This will result in faster internet speeds, the best digital TV experience, greater reliability, and a dedicated connected at each home or business.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

South Slope Cooperative Communications provides high speed Internet, phone service, wireless phone service, and television to residential and business customers. The South Slope Community Center is easy to find as it located less than 5 miles from I-80 and I-380. The large open area has sit down seating for 300. Our reasonably priced center features a commercial style kitchen, permanent stage area, full size drop down screen, built in sound system, free parking, and bar area.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.110 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
30%
3
10%
2
0%
1
10%
Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
4.7
responsiveness
4.4
punctuality
4.3
Write a review
Showing 1-10 of 10 reviews
Ryan H.
08/2017
4.0
internet service
  + -1 more
Fine. The guy probably did the same thing I could do myself if I had the login information, but he was done pretty quick and checked everything over. Unfortunately the service doesn't seem as fast as when it was was first installed, so I may call them back.
Description of Work: Internet service activation
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Duane K.
12/2015
4.0
internet service
  + -1 more
unknown
Description of Work: Routine internet cable service. Strangely when the temperatures are below 10 degrees, the service really slows down and sometimes stops until the temperature rises.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$62
Kenneth W.
08/2014
4.0
internet service
  + -1 more
Because the modem had to be moved near a wall on the north side, they attached the modem and our router to a piece of plywood, and screwed that to the wall in our basement utility room. Very polite, professional, and asked questions to make sure we were okay with the placement of the equipment.
Description of Work: Installers connected our house to the fiber optic network they had previously installed on our side of town.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Mike H.
06/2014
5.0
internet service
  + -1 more
unknown
Description of Work: hooked up both internet service and cable TV service.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
amy R.
08/2013
3.0
cable tv service
  + -1 more
This all went fine. From the time of my call until someone was at my house (after 5) it was about an hour. My beef with them and the reason I am going to drop is I think they are extremely expensive. I have all three services and that doesn't even help. I can't afford that. That's more than some people pay for a car payment! Yikes!
Description of Work: I had a freeze while using my remote. They came almost right away and replaced it.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Response from South Slope Cooperative Communications
Hi [member name removed], I am happy you felt our team was responsive and timely with your remote issue. Our goal as a cooperative is to provide excellent customer service and advanced telecommunications services to all customers in town and in rural areas. I am sorry to hear you are disappointed by our TV prices. There are several factors that contribute to our TV pricing. In 2012 we saw increases as high as 325% from local channels (ABC, CBS, FOX, and NBC) which led to a restructuring of our TV package pricing. You did mention in your post that you are an Internet customer as well so you should be receiving the best TV rate we can offer. I hope you find that our Internet services are competitively priced for the speed. If you have a moment or would like to discuss some plan options further, please feel free to call in and speak with one of our local customer service representatives. We would be happy to talk through how we might better meet your needs at a price point you find suitable. As always, thank you for the opportunity to serve you, Meredith ~ South Slope
Terry C.
07/2013
1.0
cable tv service
  + -1 more
Connections worked fine when installed, however service was unusable during day time hours. Ask to return and had to pay $260 dollars to return equipment. (hourly installation charge) Believe problem was worse than wireless connection. Suspect streaming problems during day. was unimpressed with the wireless hardware they used. I thought they would use my wireless hardware which I do not have a problem with.
Description of Work: Ask provider to install TV service. They were instucted they had to use Wireless connection in house. Have 40 mb fiber internet connection.
Rating CategoryRating out of 5
quality
1.0
$260
Response from South Slope Cooperative Communications
Hi (removed member name), Thank you for taking the time to post this review. I would like to apologize for the inconvenience you experienced. We always appreciate the opportunity to troubleshoot issues and find solutions for our members. I hope you found a willingness from our team to remedy the issue, as service is our top priority. We appreciate your business. If there is anything else we can do for you, please let us know. Thanks again, Meredith ~ South Slope
Scott F.
05/2013
5.0
internet service
  + -1 more
When the service was originally set up, it was quick and easy. They were on time and the representative was quick to get things up and running. I have had this service for several years and have never had any issues with it. The service is fast and inexpensive. Whenever I have had to contact the company they have been very prompt and courteous.
Description of Work: They provide fiber internet services (and made the initial setup/connection)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from South Slope Cooperative Communications
Hi [removed member name], Thanks for the great feedback and for taking the time to fill out a review about South Slope! We are happy to hear that your enjoy our telecommunications services as well as our customer service. Thank you for your business. Meredith ~ South Slope
Julia B.
08/2012
5.0
internet service, landline phone service, cable tv service
  + 1 more
You get a discount when you have have the bundled service. Their prices seem reasonable.
Description of Work: South Slope Cooperative Communications provides me with my internet, cable, and home phone services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Response from South Slope Cooperative Communications
Hi [removed member name], Thank you for taking the time to provide feedback on your experience with South Slope! We appreciate your business and are happy you have received good customer service from our team. Meredith ~ South Slope
Scott M.
07/2012
5.0
landline phone service, internet service
  + 0 more
Their service is good and they are easy to get a hold of. They are nice.
Description of Work: I use South Slope Cooperative Comms for internet and phone service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South Slope Cooperative Communications
Hi [removed member name], Thank you for your kind feedback. We are proud to offer local customer service and a responsive technical team. I happy to hear you had a positive experience with our cooperative. Meredith ~ South Slope
Scott R.
03/2012
5.0
internet service
  + -1 more
Perfect!
Description of Work: We recently moved to rural location where South Slope was the landline supplier. Since we needed internet access we choose their DSL service. When 1st installed the DSL was very slow, under .5 MB, service was stated as 1 MB. Long story short, South Slope proactively upgraded the 'cabinet' we were on to newer technology to improve our speed! Now we have 10 MB internet! Each time we've called or had a service appointment South Slope has been friendly, on time & professional. NEVER had this type of service with our former internet provide (a cable company).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South Slope Cooperative Communications
Hi [removed member name], Thank you for your thoughtful comments. We appreciate your business! Meredith ~ South Slope

    Contact information

    980 N FRONT ST PO Box 19, North Liberty, IA 52317

    www.southslope.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Internet Service,
    TV Service - Cable,
    Phone Service - Landline,
    Phone Service - Cellular,
    Reception Halls

    FAQ

    South Slope Cooperative Communications is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    South Slope Cooperative Communications accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, South Slope Cooperative Communications offers free project estimates.
    No, South Slope Cooperative Communications does not offer eco-friendly accreditations.
    No, South Slope Cooperative Communications does not offer a senior discount.
    Yes, South Slope Cooperative Communications offers emergency services.
    No, South Slope Cooperative Communications does not offer warranties.
    South Slope Cooperative Communications offers the following services: South Slope Cooperative Communications provides high speed Internet, phone service, wireless phone service, and television to residential and business customers. The South Slope Community Center is easy to find as it located less than 5 miles from I-80 and I-380. The large open area has sit down seating for 300. Our reasonably priced center features a commercial style kitchen, permanent stage area, full size drop down screen, built in sound system, free parking, and bar area.

    Contact information

    980 N FRONT ST PO Box 19, North Liberty, IA 52317

    www.southslope.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed