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Taft-Wiley Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning

About us

Taft-wiley is a plumbing, heating and cooling company serving both residential and commerical. We provide service/repair, and new installation. We also provide sewer service, and camera inspections

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, Plumbing, Geothermal, Sewer cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.5
punctuality
4.8
Showing 1-8 of 8 reviews

Nancy W.
05/2017
1.0
plumbing
  + -1 more
They charged double what he told me and what I approved: we agreed to a six hour job. However, he brought a second guy along who hung out for six hours, and helped only for half an hour. So I had to pay for twelve hours!! He should have left, but they only brought one vehicle. Poor planning, abusive charging. Very unfair. I really felt cheated.
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicholas W.
09/2016
4.0
plumbing
  + -1 more
For that day they charged me a thousand bucks for 6 hours but he didn't another person there, I mean he would have been standing around that tiny little bathroom watching. They solved the problem but they charged double what they told me, double the amount of time, it just doesn't seem right. They probably did a decent job so I'd give them a higher score for that. It took a week to get it solved. I don't think it's professional because I tell somebody 6 hours and then they did 12. I wouldn't recommend them.
Description of Work: They ported me a 6-hour job for one man, and instead they brought another man and charged me for 12 and a half hours.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$1,052

Ronald J.
10/2015
1.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Called twice and left a message never any return call.
Rating CategoryRating out of 5

Jerry M S.
08/2015
5.0
plumbing
  + -1 more
Good.
Description of Work: Remove electric water heater and install new gas tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,843

Kirstie S.
04/2015
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown
Description of Work: HVAC and plumbing inspection. Also quoted cost of repairs. Everything went very smoothly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Taft-Wiley Inc
Thank you for allowing us to provide service to your home! Have an awesome day!

Suzanne P.
12/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward W.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
We have not received he bill yet, but they were punctual, courteous, informative, and two days earlier I had stroke for goodness sake. Talk about "when it rains - it pours. The Medical people were also worth writing home about. Mount Pleasant is a great little town to live in. Thank you Miss Angie. Ed W.
Description of Work: The Taft Wiley Company gave us Next Day Service. Our toilet and bath tub backed up into our kitchen sink. Oh my Lord - did we need help!!! They did a terrific job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda E.
02/2012
4.0
heating & air conditioning/hvac
  + -1 more
The experience took several visits. However, they did get it fixed.
Description of Work: Taft-Wiley, Inc. provides heating and A/C services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$370

Response from Taft-Wiley Inc
Thank you for your comments. Your service call certainly created a puzzle. I am glad we are able to locate the elusive problem and get you up and running. Thank you for allowing us to serve you. Take care!

    Contact information

    201 E Monroe St, Mount Pleasant, IA 52641

    taftwiley.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Heating and Air Conditioning

    FAQ

    Taft-Wiley Inc is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Taft-Wiley Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Taft-Wiley Inc offers free project estimates.
    No, Taft-Wiley Inc does not offer eco-friendly accreditations.
    No, Taft-Wiley Inc does not offer a senior discount.
    Yes, Taft-Wiley Inc offers emergency services.
    Yes, Taft-Wiley Inc offers warranties.
    Taft-Wiley Inc offers the following services: HVAC, Plumbing, Geothermal, Sewer cleaning

    Contact information

    201 E Monroe St, Mount Pleasant, IA 52641

    taftwiley.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM