TruGreen

Tru-green service has deteriorated considerably in the four years I have had them. I contract for a four times a year weed and feed lawn service. The first year was fine (treatments were spaced appropriately) and as I was new to the home they got the yard into the shape I wanted it, the second year was a drought so it was hard to tell although they did apply material over a yard full of leaves, the third year was abysmal - only three services, May (weeds were already growing), June and DECEMBER!!!! In Iowa we do not do lawn care in December!!! They also continually blamed bare spots on dog urine even though I told them the dog does not urinate in the areas that had issues. This year again my first treatment was not until May after lawn weeds are already germinating and while the second treatment was more timely it was done at 2 in the afternoon when they have been told to only apply in the morning so my lawn is safe for kids and dogs after 3:30. They are more reasonably priced than the only other game in town - professional landscapers - so I hate to give them up as their product is good but I do not believe I am getting my almost $200/year in service when it is not timed appropriately for weed germination and lawn growth. I have replied to their after service surveys with these grievances and receive no response.

Great. They always call us and let us know what day they plan to spray our yard. They had no problem rescheduling our appointment. They are always kind and very polite.