Overhead Door Company of Mason City

unknown

When my garage door failed to open I called Overhead Doors. After asking a few questions they gave me a potential diagnosis that turned out to be correct. I was told they would do their best to fit me in later that day and would call me when they knew details. A few hours later I was called with an approximate arrival time of a technician who arrived right when I was told he would. He gave me an estimate of time and cost both of which were fairly accurate. I would use this company again.

They did a great job on installing the garage door but they did not meet their timeline which was a headache. I was told that they would have the door installed in two weeks and I called them about it after three weeks. They didn't offer an explanation of why the work wasn't done yet and the sales rep never called me back so I don't know what caused the delay. I had to take off the old broken garage door myself because of the delay in order to get a car out. They initially installed the garage door windows on the top of the door, which I didn't want. I called them back to come and switch them out and that took over a month. If you're patient, they are great. If you're impatient, you should find another provider.

They didn't charge me anything. It is a service they do for everybody. They are good to work with. They were very helpful and as far as the price goes my fiance had bought that, so I have no idea about it.

They came out and fixed our garage door and fixed the remotes. They were prompt and did a great job.

Great. They were quality doors, and quality service !