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Johnson Heating & Air Conditioning LLC

Heating and Air Conditioning

About us

Family owned and operated, Johnson Heating & Air Conditioning provides quality residential and commercial heating and cooling products and services to customers throughout Mason City and the surrounding areas. We have 24 hour emergency service and a friendly team of highly trained professionals dedicated to quality service and safety. We work on all makes and models, so whether you are looking to install, maintain or update your current system, we can help.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Service on all makes and models, High efficiency gas furnaces and air conditioning, Bryant geothermal systems, Residential-light commercial, New and existing home installations, Free estimates on new equipment, Preventative maintenance agreements

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
0%
2
8%
1
23%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
4.3
responsiveness
4.1
punctuality
4.6
Showing 1-13 of 13 reviews

Jess H.
01/2019
1.0
heating & air conditioning/hvac
  + -1 more
This company was awful as far as communication. Wouldn't return calls or set up appointments.
Description of Work: Wouldn't even return my calls. I called 3 times and spoke to a lady who wouldn't even set up an appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


jason G.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
the tech was very honest with us and did everything possible to try to save our 27 year old air conditioner. He was very professional and straightforward, and answered all my questions.
Description of Work: our air conditioner was noisy and very old. tech came out to check to see if anything could be done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ron W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Used to repair heat exchanger on Furnace in Nora Springs Iowa. repaired heat exchanger under warranty. Initial repair was under warranty. Wire was loose after repair. During winter came right back out and repaired no charge. good timely service in a small town 20 miles away from their office.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace stopped working. Came out immediately and managed a short term fix for us until we could replace the furnace. Great people to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica J.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional, very nice and very courteous. There is really not anything that I dislike.
Description of Work: I use Johnson Heating & Air Conditioning, LLC for heating and air conditioning. The last time I used them, they replaced some motor in my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Rick W.
12/2013
2.0
heating & air conditioning/hvac
  + -1 more
Installed new natural gas furnace using illegal unsafe connections,never sealed New duct work.
Description of Work: Installed new natural gas furnace. Thought all was fine until 2 years later doing new bath install and different contractor pointed out illegal connections that were unsafe gas to copper line unsafe not to code. Contacted Johnson Heating spoke with employee never got a call back.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$3,200

Kurt Q.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I went verry well
Description of Work: Contractor fixed drain tube on fijitsu

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Scott K.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: Failed to respond to request for quote on furnace installation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert P.
03/2013
1.0
heating & air conditioning/hvac
  + -1 more
ted theno problemey
Description of Work: furnice quit working called for service they came out restarted . They changed filter restarted furnice charged 80 dollars furnice went out again that nite tempertures droped below 32 degrezz that nite. This was at my 68 year old sisters home she called anouther hearing an air con. co.how came right out restarted the furnice an said it was filthy dirty with dust and pet hair the furnice had two cracks in it an would need to be replaced the next day the furnice died . they broght in two elec. heaters for my an her pet replaced the furnice on that monday. They did'nt charge my sister any extra for the weekend work thats what you call customer service .Tihis is the second time we recived poor service frome Johnson heating an air con. A few years ago my exniter went out on my furnice in the middle of winter they replaced it no problem good job but two days later the exniter went out again they came right out an fixed it again . And they charged me again it was there fault they touched the exniter on the end an it shorted out hello !! they said it was there error so why would you try to charge me again ???? I'll recomend them to anyone ever!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$80

John L.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. I trust this company. The employee's are dedicated and very polite and courteous. All the mess from the installation was cleaned up and the old appliances were hauled away.
Description of Work: If you want a company that does things right, this is the company you should go with. They set very good expectations regarding installation and there are no surprises after the installation. They have gone over and above in my opinion. In the past 2 years, they have installed a new Bryant furnace and air conditioner as well as a gas on demand water heater. The advice that I got from Tony and his employee's were open and honest. Everything they told me came true, my heating and cooling costs have been reduced by 35 percent. My Utility company contacted me and said I was on a schedule to replace my meters, but I think it was because of low usage. I explained this to them but the meter was still changed. I am still enjoying the monthly savings that will pay for everything that was installed in short order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

John L.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
I contacted this company because the chain stores have no clue on how to do a custom job like mine. (Plus I like to buy local.) As said above, these guys did everything they said they would and exceded my expectations. This was a December install. The temp outside was very cold here in Iowa. In anticipation of the install, I heated the house up to 85 before they got here. Turns out that I didn't need to do that. The install was very quick.
Description of Work: This job was perfomed in conjunction with me hiring another company to insulate my walls and attic. They installed the new furnace and air unit in my house. I have no basement, so the venting was a challenge . The install went great and very fast. They had a plan in place and did a great job! I had a 30 year old Lenox furnace and was blowing half my heat outside. The new 90% furnace and air unit has cut my bill in half. This job is paying for itself and I would encourage people in doubt to look and this company for guidence. This is a great company that cares about the end user. I have not had a single issue post installation, everything works great! They have no marketing department, most of their business is from word of mouth like mine here on this list. I would recomend them to anyone, large and small.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Hollie M.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are always fast and honest with their service work. We trust them completely with all of our furnace and air conditioning problems. They never try and do work that is not necessary. They are the best in town!!
Description of Work: We had our air conditioner serviced for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jill B.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Service person was at my house the same day. Took about 1 hour and the cost included a switch that needed replacement.
Description of Work: Air conditioner service/cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    1405-B S Taft Ave, Mason City, IA 50401

    www.johnsonheatingandac.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Johnson Heating & Air Conditioning LLC is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Johnson Heating & Air Conditioning LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Johnson Heating & Air Conditioning LLC offers free project estimates.
    Yes, Johnson Heating & Air Conditioning LLC offers eco-friendly accreditations.
    No, Johnson Heating & Air Conditioning LLC does not offer a senior discount.
    Yes, Johnson Heating & Air Conditioning LLC offers emergency services.
    No, Johnson Heating & Air Conditioning LLC does not offer warranties.
    Johnson Heating & Air Conditioning LLC offers the following services: Service on all makes and models, High efficiency gas furnaces and air conditioning, Bryant geothermal systems, Residential-light commercial, New and existing home installations, Free estimates on new equipment, Preventative maintenance agreements

    Contact information

    1405-B S Taft Ave, Mason City, IA 50401

    www.johnsonheatingandac.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed