Doors of Distinction

They fixed the door so that it now works perfectly, and by doing so saved us a lot of money. We appreciated both the quality of the work and their advising us to go with the lower cost option.

Very well, repairs completed as requested on time.

Outstanding. We were very very happy with the results of the work done. Jim is very friendly in a professional manner. He was attentive to the details, and that makes all the difference in how the door will look. The process overall is rather time consuming, but having discussed this project with other potential vendors before deciding to hire DofD, I found that this is fairly typical. This is because the doors are customized and need to painted before arriving for installation. We would be thrilled to work with Doors of Distinction again should the opportunity present itself.

unknown

I was impressed with Jim with Doors of Distinction. I needed to have a door removed and a new door installed as well as a storm door installed at the same time. I called Jim and he came over and went through the choices with me and we decided on the doors that would work. Jim was always careful about his work. He cleaned up after himself and you can tell he cares about the finished product. He provided what I wanted most with this type of service, and that is pride in his work. I want the people who work on my house to care about doing things right and Jim did. The finished result looks great. Jim is worth a call!

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Fine. Provider has helped us several times. Originally sold us front door and screen.

Jim installed storm doors for me some years ago, so when I needed an exterior door and a storm door repaired at my new house, I called to ask him for an estimate on the repairs. He gave me two estimates: $600 for the repair of my exterior door and storm door, and $1600 for replacement of the exterior door and repair of the storm door. The original exterior door was builder-grade, leaky, and the yellowing plastic trim really made it look old, so I decided on replacement. Jim arrived today with a fiberglass ThermaTru door, painted to match my interior and exterior house colors. He installed a new frame, so the threshold looks great. He was able to use my current hardware, so I won't have to deal with new keys. The storm door manufacturer no longer makes the replacement kit for the latch, so Jim did what he could to repair the storm door. Though the storm door latch is nearly useless, Jim's adjustments to the pneumatic devices make the door close and stay closed much better and I can still lock the door. Doors are much pricier than I had imagined, but I researched the big box stores and the high end door companies. Jim's price was higher than the big box stores, but lower than the high end door companies and I trust Jim to put more care into the installation and, if anything does go wrong I know he'll fix it, so I would rather pay a bit more for that peace of mind. I'm very happy with the work and the new door.

interview and estimate phase went well

We're on hold with this project currently, (through no fault of Doors of Distinction), but I couldn't be more complimentary about Jim. He was right on time, helped us talk through our options, and really helped us narrow in on the look we were looking for. He got right back to us with an estimate, and has followed up a couple times just for good measure. He's probably a little more expensive than some contractors, but this is definitely a "get what you pay for" situation -- you're not paying more for the materials, you're paying more for his experience and expertise. Great guy!

Job turned out just okay. He had installed a new storm door a couple years ago, and we called again because he represents the company whose particular door we were interested in. He said he knew the door, but then ordered the wrong one. He came without some needed tools, and because he was not as familiar with the door as he had said, it took a bit longer to do the job than he had planned. He needed materials, like caulk, which I had to provide from some I had on hand, and did not mention items that seemed part of the job(like disposal of the old door)then wanted to charge for them.

They did a very good job. The owner came out and is an excellent carpenter. He is very good at what he does. He came on time to the appointment. He was also great with responding to our inquiries and calls.

As the doors were built by a secondary supplier, they were fine. However, the installer was unfamiliar with the parts and took several days to complete the job. Several mistakes were made and the result was that the latching mechanisms look very rough and unprofessional. Also, the installer needed to 'borrow' drill bits from me to complete the job.