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American TV & Appliance of Des Moines

Appliance Repair - Small, Appliance Repair, Appliance Sales and Installation,

About us

Founded in 1954, American has built a market-leading reputation for exceptional customer service, selection, and price earning us numerous awards as an outstanding retailer of furniture, consumer electronics and appliances. Over the years, American has become known for building stunning, beautiful retail stores and for maintaining them meticulously.

Services we offer

Installation, repair and replacement of audio, computer electronics, gaming, car stereo, home theater, appliances, TV antenna & furniture and mattresses.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
2.0
value
2.3
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-4 of 4 reviews

Michelle L.
11/2012
1.0
appliance repair, small appliance repair
  + 0 more
Cound not fix the fridge ...Did not know how
Description of Work: The technician did not know what was wrong and just ordered parts that did not fix it ..I complained to Lowes and got another company to come out a week later ..I waited over 3 weeks to get the fridge fixed

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michelle L.
10/2012
1.0
appliance repair
  + -1 more
REFRIGERATION
Description of Work: Worst repair !!!!! WE waited two day's just for them to look at our refrigerator......Took 6 days to get parts when they finally came out the parts they ordered did not fix our fridge..The repair man left the house without even talking to me!!! Called the store they didn't care...... IF YOU NEED YOU REFRIGERATOR DON'T CALL THEM AFTER 10 DAYS WE STILL DON'T HAVE A WORKING FRIDGE...i CALLED LOWES BUT THEY CAN'T GET ANYONE OUT FOR 5 DAYS ....i REFUSE TO HAVE AMERICAN OUT AGAIN.......THEY HAVE A TOO BAD ATTITUDE TOWARD THEIR CUSTOMERS.... AMERICAN YOU SUCK!!!!!!!!!!!! .....

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Shawn A.
05/2012
5.0
appliance sales
  + -1 more
We had used them before in our previous house; their service and quality of appliances is outstanding. They have a good, wide ranging selection of merchandise and were very helpful. They have good deals running all the time and came out to deliver and install themselves. I will use them again in the future.
Description of Work: I purchased all new appliances from American TV & Appliance including washer, dryer, refrigerator, dishwasher and microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Audrey C.
12/2010
1.0
small appliance repair
  + -1 more
I have called GE but they do not replace microwaves anymore. American TV will not replace it but they keep fixing it. I want this replaced as I have only used this for a month now.
Description of Work: I bought all my appliances there. I bought my microwave from them in August but did not use it until November of this year when I moved into my home. My home is new. I have had to call them 4 times now to fix it as it keeps breaking.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    5355 NW 86th St, Johnston, IA 50131

    www.americantv.com/pages/stores_hours.jsp

    Service hours

    Sunday:
    10:00 AM - 7:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair - Small,
    Appliance Repair,
    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    TV Antenna,
    Mattresses,
    Stereo and Home Theater Systems,
    Furniture Refinishing and Repair,
    Electrical

    FAQ

    American TV & Appliance of Des Moines is currently rated 2 overall out of 5.

    Sunday: 10:00 AM - 7:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    American TV & Appliance of Des Moines accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, American TV & Appliance of Des Moines does not offer free project estimates.
    No, American TV & Appliance of Des Moines does not offer eco-friendly accreditations.
    No, American TV & Appliance of Des Moines does not offer a senior discount.
    No, American TV & Appliance of Des Moines does not offer emergency services.
    No, American TV & Appliance of Des Moines does not offer warranties.
    American TV & Appliance of Des Moines offers the following services: Installation, repair and replacement of audio, computer electronics, gaming, car stereo, home theater, appliances, TV antenna & furniture and mattresses.

    Contact information

    5355 NW 86th St, Johnston, IA 50131

    www.americantv.com/pages/stores_hours.jsp

    Service hours

    Sunday:
    10:00 AM - 7:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM