Rose Water Plumbers Inc

Everything went great. All was repaired quickly and fully. Ginny is very efficient and professional. She explained what needed to be done clearly and did the repairs very well. Cleanup was immediate and complete. I highly recommend her!

Everything was great! She assessed the problem quickly and repaired the faucet quickly very professional and knowledgeable.

Plumber happened to be in the area so it was replaced within 2 hours after I called.

Excellent service. Fixed the problem quickly and efficiently. She also helped me problem solve the unrelated problem with the dishwasher. A quick on line search with her guidance got us to a quick resolution and functioning dishwasher. Very happy with this service. I've definitely found my go to plumber.

Responsive, professional, fair-pricing

We got a new electric dryer, replacing our old gas dryer. We needed to remove and plug the old gas flex hose, but I couldn't remove the old flex gas hose from the gas pipe. It was really on there!! Neither could either of the washer dryer install guys, and they were stronger than me. I called and emailed Ginny (she tells you her email address on her voicemail). When she's out and about she doesn't get the messages on her office phone. But she responded to my email almost instantaneously! She said she was available to come over right now, and she was here in 15 minutes. She put her two big pipe wrenches on the stuck nuts, used a third wrench as leverage between the handles of the first two, and pried the nuts loose in seconds. She had the line plugged and job completely done in less than 10 minutes. Ginny has done work for us before. She is amazingly responsive, prompt, and fast. She has to be my favorite plumber in the world. I will call her again and again.

They did a wonderful job. They were very responsive and prompt in answering any questions I had.

Clearly accomplished the biggest goal which was getting the toilet to flush properly. Ginny was pleasant, informative, and a person whom I was very comfortable having in my home.

Ginny is great. We originally were just going to fix a leaky faucet but then my wife and I decided to upgrade and just get a new one. Ginny worked with us for about a week and a half to find what we wanted! She was very prompt, the time she said she would be here was the time she got here! The cost may look like a lot just for a faucet but we did buy an expensive one! We will definitely be using her again in the future!

Ginny was excellent in every way. She contacted me quickly after my inquiry and when we set up a time for the work to be done, she showed up right on time. She did a great job installing the new garbage disposal, refitted some pipes so that the installation was up to code, and did a very clean, professional job. She also removed a toilet, carefully capping off the water supply and plugging the waste pipe. She was great to talk to, asked for my help appropriately, and did an excellent job on both projects. I'm looking forward to hiring her soon for more projects and I recommend her very highly!

Exellent service. She was very courteous, Extremely well priced, fit me in the schedule, very efficient.

Very well----quick, efficient, no mess left behind.

Ginny was amazing - she came through despite unforeseeable difficulty with the frozen pipes (in an outside wall supplying a bathroom). She prioritized taking care of our issue and made several return trips to see it through to resolution. She was very knowledgeable and willing to answer all my questions while working on the other tasks on the first day. She went above and beyond by throwing in a nozzle for access to water when the whole house must be shut off and by installing better shutoffs, improving upon the old style that wears out more easily. When it became clear our frozen pipes had been isolated by a minor renovation done by the previous home owners before selling, Ginny took a low-cost and low-impact approach to get warm air to the pipes. They turned out to be damaged once the ice thawed and she gave us options for solutions ranging from greatest long-term effectiveness to most affordable. Ginny was friendly, collaborative and willing to see things through even as the unexpected seemed to demand more and more of her time. Ginny was a pleasure to work with, on the job and in correspondence, responding to my emails and helping me understand what to expect. I expected to pay much more because she had originally estimated a full day's work at $500 and in the end we had her for almost two full days on top of additional materials we ended up needing. I was very surprised when I received the bill for only $795. We anticipate calling on her in the future to replace old CPVC plumbing per her recommendations, some of which we've already experienced leaks with. Thank you Ginny!

| I have had Ginny do my plumbing work for many years and would not hesitate to call her again.

We have used Rosewater (Ginny Blair) for many years (20+) now. She is very responsive to calls and sticks to the time she gives you. I have found her to be easy to deal with and quite fair in how she handles clients. We have not used Ginny for any "major" jobs such as remodeling so my comments pertain only to "routine" plumbing maintenance.

Excellent service. I received notice from the city water service that there was an unusually high water usage at our home for month of August. A city inspector came and could not find a definite leak but made several suggestions to check. I looked on Angie's list and called Rose Water Plumbers because of a high grade on Angie's list and many positive comments. Ginny called back within an hour and came by about an hour later. She fixed a leaky outside spigot (that leaked only when turned on with a hose), replaced potentially leaking parts in toilet tanks and also replaced some shut off valves that were non-working. She added a shut-off valve in the basement. She worked very efficiently and had all the parts she needed in her truck. Very pleasant and efficient. Would highly recommend her.

Fixed quickly and haven't had any problems since

Ginny Blair is a saint. Diligent, hardworking, and very pleasant. Her prices are fair and honest. If you need a plumbing repair, she's the one!

She always responds promptly to phone calls and emails and arrives when she says she will. She explains what the problem is and how she'll fix it. She cleans up after herself. I never feel ripped off after she leaves, and we really trust her.

Ginny came by to give me an estimate about a week before the actual work was done. (She was ill during the interim). She called me 2 days before coming to do the actual work, and arrived promptly on the designated day. She was neat and efficient in her work, cleaned up any mess and picked up all debris. She was polite and as unobtrusive as possible. My new faucets are lovely and work well. I am very pleased overall; and I was also very happy to have the chance to employ a woman.

Ginny told me where to pick out a faucet and she picked it up.She arrived on time and got immediately to work installing the faucet. I have used Rosewater Plumber for more than 30 years. Usually she replaces faucets I have broken. I was impressed the first time when she put down a towel on the floor in front of my bathroom sink and put her tools on the towel. No mess, no fuss. As a one-person business Rosewater often has to schedule routine services a while ahead of time. But on the scheduled day she comes on time and gets in and out in a flash. When matters are more urgent, she usually makes time to get on the job within the day. She is pleasant to work with and she has a loyal following in the area. People talk about "calling Ginny."

Overall, the experience went very well. She was very dilligent and she recommended that a vent be installed rather than just plastering the hole that was made up. She was also very thorough and nice!

I had two contacts with Rose Water that were both negative. I, of course, have no problem with businesses who do not want to (or can't) take on new clients--however, I *do* have problems when a business blatantly harasses customers for just trying to do business with them. Furthermore, in an emergency situation when we are sending out the "distress call" to find a professional that can help, the last thing a customer needs is someone causing more stress by calling and berating us for seeking help for our problem. 1. First, she called me and told me she didn't want my business. When the person who returned my email the next morning told me flat-out that she "wasn't interested in [my] business" and only wanted to work with the customers she had, this wasn't even so terrible. 2. Then she contacted me *again* a few hours later (though I had not contacted her) and asked me if I "worked for Angie's List." When I told her that I was a customer, she replied "don't ever call me again." !!! Wow, did that come out of the blue! Not only was the person rude, unprofessional, and combative--she implied that I (or AngiesList) had done something wrong by just seeking out her services.called me back again and said to "never call again." It was clear she was confused as to whom she had contacted or previously called before, etc but this created a negative experience during an already stressful time. So, bottom line no need to call her since she doesn't want any new customers. :) And save yourself the trouble of being berated by this company for trying to spend money with them.

Ginny arrived on time and was well prepared. We encountered another problem under the kitchen sink and she was prepared with all supplies to fix that additional problem as well. She was very good about explaining what she was doing and what things were, as I have no plumbing experience and had only lived in the house 3 weeks. She worked quietly, neatly, and very efficiently. She answered any questions I had and gave advice as to what needed to be done in the future. I will definitely be calling Rose Water Plumbing back for all my plumbing needs.

On 9/4, water started leaking from my kitchen sink cabinet, which was coming from the garbage disposer. Ginny said the problem was that the drain work from the disposer out to the sewer line hadn't been constructed properly, which left water sitting inside. This caused the disposer material to deteriorate and leak. She said that if I wanted to have a functional garbage disposer, the drain would require significant replumbing (within the wall). I elected to not do that and had her remove it (which I didn't use that much anyway). She was very pleanst to work with, and I felt I would enjoy her as a friend!