We are a full service general contracting firm specializing in remodeling located in Iowa City. The company has been in continous operation since 1989 and has 3 full and 1 part time employees.
We firmly believe from inception to completion, every step of the remodeling process is critical to the final outcome. The end result being a space that is well planned, well built, and energy efficient with a design that stands the test of time.
We work with a carefully selected team of trades people to ensure each job is completed on time and on budget.
Member of the Better buisiness bureau, Iowa homebuilders association, and Iowa City remodelors council.
Business highlights
35 years of trusted experience
Services we offer
Residential remodeling contractor specializing in additions, whole house remodeling, kitchens, baths, windows, doors, historic preservation, and general repairs.
When I first contacted Russ Garrett, the owner, he was very pleasant and professional. I told him about the project and we set up a time to meet and discuss the project in detail. The meeting went well and took about 45 minutes. He had a lot of insight and great ideas. At the end of the meeting, he said it would take a week to get the estimate complete. The meeting was at the end of May. A week later, I still hadn't heard from him so I emailed and inquired about the estimate. I didn't get a reply, so I emailed a week later. He finally replied and stated he hadn't started on the estimate but would be in touch later that week. At the end of the week, he sent a basic mock up and said he would be in touch soon. Two more weeks went by without hearing anything from him. I finally emailed him again and still haven't heard a thing. So it's been over 5 weeks and I still haven't gotten the estimate that he promised in 1 week. I finally gave up on him and called a couple of other contractors that got me estimates in less than a week.I'm sure he's a good contractor, but his lack of communication is definitely a concern.
Description of Work: Asked for an estimate to convert an existing screened in porch into a three seasons room.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Response from Garrett Construction Company
Guilty as charged. In this instance we were so invested in our current clients that we were not serving our potential future clients needs. In hindsight we should have told them we were too busy to take on their project at that time. Instead we were trying to get to them and simply failed to do so. We have since put systems in place to keep this from happening in the future. Thank you, Russ Garrett
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Service Categories
Sunrooms and Patio Enclosures,
Basement Remodeling,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Skylights,
Windows,
General Remodeling,
Egress Windows,
Decks and Porches,
Countertops and Backsplashes,
Cabinet Making
FAQ
Garrett Construction Company is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Garrett Construction Company accepts the following forms of payment: Check,PayPal
No, Garrett Construction Company does not offer free project estimates.
Yes, Garrett Construction Company offers eco-friendly accreditations.
No, Garrett Construction Company does not offer a senior discount.
No, Garrett Construction Company does not offer emergency services.
Yes, Garrett Construction Company offers warranties.
Garrett Construction Company offers the following services: Residential remodeling contractor specializing in additions, whole house remodeling, kitchens, baths, windows, doors, historic preservation, and general repairs.