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My side-by-side refrigerator stopped cooling. Even though I didn't buy this one from Slager's (all my other appliances have come from them -- and I will always buy from them in the future!), they were willing to come check it out. The repairman was thorough and was able to get everything back in working order for a whole lot less than a new one!! No question that I prefer to deal with Slager's for appliances -- buying and repairing -- always!

I've never ever had a positive experience with them. Before they would even send out a serviceman to look at it, they wanted a deposit over the phone for the service call. I could understand it because they have been having problems with dishwashers because they changed soap formulations. The person I dealt with on the phone to make the appointment was fine but I didn't like the person who came out to do the work. They were rude and they acted very condescending. He told me there was nothing wrong with the dishwasher and that it looked like the water softener system was down. I asked if he could recommend somebody for that and he did. I also had one little problem with the dishwasher that I told him not to repair because it was going to cost about $200 and he said that I should live with it. Every time I deal with them I am upset afterwards because I don't like the way they do business. I spent $85 and it was strictly a diagnostic fee. I hate dealing with them. I cringe every time I have something that should be taken care of by them. I wish I could find somebody else because I hate them. He did call and follow up on something. I won’t use them again if I don’t have to. It was indeed my water softener that was the problem and I had to deal with somebody else for that work.

I've been using their service for years. They are honest and I trust what they tell me. They are also timely.