SEILER APPLIANCE SVC

unknown

My refrigerator went on the blink on Aug 12, 2014. It was under warranty so I called the company first. They gave me Seilers name and told me to call them. I did this at 8:30 am. They told me they hadn't heard from the manufacturer yet to call back. I called the manufacturer and told them what Seilers told me. The lady conferenced call to Seilers and told them what needed to be done. fter the conference call, I waited for 4 hours and called them to see when they were coming up to fix the refrigerator. The gal that answered the phone said they would be up to take care of the problem that afternoon. They never showed. I called the next 3 days and would always get the same answer but they would never show. I even called and asked them if they knew how to get to my place....which is less than a mile from their store. Once again, they said they would be right up. It has now been 12 days since the first call and they still have not called or come to fix the refrigerator. I finally had to get someone else to fix it.