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Rock Shop

Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

Quality is one of our main goals, we will help you find the perfect countertop for your home!

Business highlights

25 years of trusted experience

Services we offer

We are a start to finish business, we will help you select your stone, order it, fabricate it, and install.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.4
punctuality
4.4
Showing 1-4 of 4 reviews

Mark T.
05/2016
5.0
countertops
  + -1 more
They are a start to finish operation. They measure your kitchen, order the material, cut it in their own shop. You can watch if you want. (Very nice computer controlled machine.) The installation was done on time and the results are excellent.
Description of Work: Installed new Quartz counter tops, Reusing our existing sink with a new Eclipse faucet. The faucet is worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Bradley B.
03/2014
1.0
marble & granite
  + -1 more
Bad experience, they never followed up. Had to do the repair myself!
Description of Work: I stopped into their shop inquiring about getting some granite seams refilled. The lady took my name and info, told me they would be in touch to set up an appointment, never heard from them again. Also, when I walked into their shop, it took them several minutes to address me, I was the only customer there!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jesse B.
12/2013
5.0
countertops, fireplaces, marble & granite, home remodeling
  + 2 more
Outstanding Service! The team at Rock Shop is booked for the remainder of the year for a reason, it's because they take care of their customers. I was in a pickle today and just one phone call lead me into a same day fix on a quartz counter top that was shipped from a "big box" store that was incorrectly cut vs. the dimensions specified. The big box store told me "tough luck". Rock Shop righted a wrong that they didn't even create, FAST. I have more counter top needs within my project and there is no question they have my business.
Description of Work: Customer Satisfaction Driven Team

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Bonnie U.
09/2012
5.0
countertops, marble & granite
  + 0 more
These people are excellent! We couldn't be more pleased. I had a very difficult time making up my mind as to which granite to choose. The Rock Shop went above and beyond by finding me the exact stone I wanted by matching a remnant we had found. Then they ordered the slab for me to look at before I decided it was what I wanted. Their helpfulness and knowledge is amazing, and their installers are polite, professional and don't hesitate to recommend something that will make your counter look even better. We will definitely go back when we redo the bathroom counter.
Description of Work: Old countertops removed and granite countetops and sink installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

    Contact information

    740 Kacena Rd, Hiawatha, IA 52233


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Fireplaces,
    Remodeling - Modular & Mobile Home,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    General Remodeling

    FAQ

    Rock Shop is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    Rock Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Rock Shop offers free project estimates.
    Yes, Rock Shop offers eco-friendly accreditations.
    No, Rock Shop does not offer a senior discount.
    No, Rock Shop does not offer emergency services.
    No, Rock Shop does not offer warranties.
    Rock Shop offers the following services: We are a start to finish business, we will help you select your stone, order it, fabricate it, and install.

    Contact information

    740 Kacena Rd, Hiawatha, IA 52233


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed