Home Town Restyling

Description of Work: Excellent work. Great people to work with. Job site was cleaned up everyday before they left. Their goal was always to make me happy. No added charges at the end. I am so impressed with them!

Description of Work: The quality of work and attention to detail was excellent. We had a leak in the roof during a rainy spell and Wayne Winn, the owner of Home Town Restyling, pulled workers off another job to replair the leak. We had extensive damage to a wall, besides the roof and the work was completed in a week. I can't recommend this company enough.

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Description of Work: They replaced 7 windows in my house. A job well done.

Description of Work: A project was started in the fall of 2005 . The following spring they pretty much pulled out. The next year a robo type call, (but a person) was made wanting to know if we had any services or upgrades we'd like to have done. I replied I'd just like to have the original work completed. Person I was speaking to was dumb founded, and would pass it on. The third time we were called I said the same thing, and asked that Wayne Winn would call me to straighten things out. He did call a few weeks later when I answered he seemed to be speaking to someone else in his office and apparently didn't realize I was on the phone trying to speak to him. He finished his conversation with the other person and hung up while I'm still on the line saying hello, hello... Never heard back. Meanwhile we are stuck with Windows that do not fit tight and "sing" when the wind is stong, there is a gap of anywhere from 3/8 to 3/4" between the 2aections on the slider windows. On an outside sliding patios door there is black mold along it's edge, especially where they caulked the frame to the carpet. One window has such a poor fit that little bugs come in (lots). The fella who signed us up said the entire project would be completed by Christmas. We didn't even have the Windows. They lied, not telling us the plant that they ordered from closed during the month of December. The "metal bender machine" was left set up in our front yard throughout the winter and spring. As part of our exterior remodeling all subcontractors were signed by our salesman (Drew Davis, who was the manager of the Coralvile office) The stone work in the front was to be up before it got to cold, it ended up "tented" and we had to pay the additional charge for the propane. Drew also hooked up a sub to pour a new stoop at the front door. A post (we assumed of off white "pillar" type, would be placed at the NE corner, to hold up the roof of the entry. Drew made the (pilar), decision to make it out of stone and the weight of it has caused the stoop to pull away from the house several of inches at the top, and~2 " plus away from the house (house faces North, pretty healthy breeze when wind is out of the North). While pouring the stoop they got concrete all over the front of the storm door, workers said that was OK because it was getting replaced, when we said no, they said yes it was in the paperwork, it was but wasn't supposed to be. Drew found roofers to reroof the house and there was a leak the first time it rained We have lived here at that point about 20 years and had never had a leak before. Several "stacks" on the roof blew off. (Repaired by husband who said they had not been screwed on). Also in the original project they were to to replace several rotten areas of old siding and they didn't they just went right over them with the vinyl siding that was guaranteed not fade. Wrong! Several shades lighter. It was harvest time when they started and I had just gotten out ofthe hospital for neck and back. I was assured that Drew would be there several times a day making sure things were done right and on schedule. Drew and the workers did NOT get along at all. Each backstabbing the other. So a rather mutual agreement was made that Drew would let them do their thing, and not check or criticize them daily, and Wayne would settle the differences. We have an enclosed porch, with over size gutters and downspouts (signed on by Drew) The design is poor and the water goes between the fascia and gutter thus under mining the patio below due to a pre existing seam. The area around the patio is built up with railroad ties even with the patio. I had asked the workers to please not jump off the RR ties as they were shifting. They continued to do this and 2 RR ties are now off. In the interim we are left with singing widows that don't fit tight in the frames, broken locks. No bug barrier, black mild, several pieces of metal trim that have blown off. A large piece of siding that's blown off A stoop that has pulled away from the front of the house. Numerous pieces of stone are off. A yellow area on the white cathedral ceiling. Dull and scratched storm door from the cement that we attempted to clean. We were not supplied with the written guarantees. When I last communicated with Wayne he said that Drew was no longer employeed by him, and that he appreciated the feedback as they were using it for training purposes. Thanks Wayne really helps my issues. He should be run out of town. I just cringe when I see their trucks at a house in the neighborhood. One of theworkers said he heard Wayne say I would never be satisfied, far from the truth as my father was a builder and I'm pretty sure I know the difference between the right way and the wrong way. And was home watching everyday. One of the siders quit the first day because he didn't want to deal with Drew. Another had terrible things to say about how the company was run, and none of them knew what they were doing (in the office and sales). When we signed up for all of this Drew was saying he was going to enter it in all kinds of contests, and was sure we would win....the warrantees were lifetime as was the installation and transferable too. (Wonder why I wasn't able to get a response to fix errors).

Description of Work: Siding our 1908 house

Description of Work: They installed 6 windows for us.

Description of Work: Stepped in and did the finish work that a previous installer had left undone for three years. Excellent work ethics and stayed throughout 2 1/2 days of miserable 97-103 degree weather to get the job done. Even came back on a Saturday to finish up. I wish I had called these guys in the very first place and I sure will call them for anything in the future-FIRST! Very professional and caring.

Description of Work: They replaced 6 windows in our home.

Description of Work: Tear out, replace, and haul away of 3 double hung windows.

Description of Work: Hometown replaced our sliding glass door. Work included the removal and disposal of the old door and putting up new trim.

Description of Work: Windows replaced on our main floor of our home.

Description of Work: They replaced some windows in January and then did some more in March.

Description of Work: We had 17 windows that needed to be replaced on our late 1950's ranch farm house. Our old windows were rotten and the seals were broken and you couldn't see out the front picture window. Our house was very drafty in the winter and then it would be 90 degrees in our living room when the sun was out. These windows were not energy effecient. We contacted Home Town Restyling by seeing their ad on television and then going to their website. After looking at their website, we knew they were a company worth talking to. Dave Wageman came out to do a short presentation on windows. We had estimates from other local lumber companies for just windows. It would have been our responsibility to find a contractor and the lumber companies had told us that if the windows didn't fit, we were out the money. That was a costly risk that my husband and I were not wanting to take. Dave told us how the company will measure the windows twice to make sure they fit, replace any rotten wood, match the wood trim around our windows on the inside, caulk and trim the windows on the outside. They offered financing for our windows and were approved on the spot to begin the project. It was a done deal! We were sold! Dave was such an easy guy to talk to and he did not pressure us into anything. It was like talking to a friend about a new exciting project.

Description of Work: We needed four new windows in the front of the house . They removed the old windows and installed the new ones . In one day there was no mess to the house we hardly even new they were here.

Description of Work: Ray came out and gave me a review for siding, soffits, and gutters. I declined, due to the astronomical price quoted. The quality of the product appeared to be excellent, and the installation methods described were exactly what I would expect for this job. I'm very familiar with construction and home improvements, so I generally know when a contractor is telling me the truth or not, and I felt that overall Ray was honest. He did bash another type of siding (James Hardie fiber cement board) , a product I do not have a lot of familiarity with, so I don't know if it's good or bad.

Description of Work: We had sliding glass doors replaced.

Description of Work: Since purchasing our "new-to-us" home in 2007, we have used Home Town Restyling to complete the following projects: Complete replacement of all windows and doors. This was done in stages, as we could afford it from 2007 to 2011. Removal of partial decking on second story. We had this removed because we took out sliding glass doors and put in windows. The deck was no longer needed and consequently we discovered a serious leak into our lower level wall that would have created a major problem had it not been discovered and corrected by Home Town. Residing and stone work to exterior. During this process we also discovered major rotting to portions of our exterior that were quickly and professionally dealt with. Had Home Town not repaired these as well as they did, we would have had major damage, including mold, in the near future. Complete remodel of kitchen, dining room, entry-way, and hall way. New drywall, replaced all cabinets, counter tops, redesigned the kitchen, new fixtures, new appliances, replaced banister surrounding stairwell to lower level, new windows and doors. Installation of half bath. I specifically asked for a pedestal sink that touched the wall in the back, all the way down and hid all plumbing. The first one that came did not do this, and immediately Tom Spence and Vicki (kitchen/bath designers) were on top of it and ordered a new pedestal sink. In their defense, the pictures in the pamphlets are not always clear as to what you are getting, but in the end it was perfect!

Description of Work: Home Town Restyling sent a window salesman who took complete measurements of each window on a whole house install and then showed us all our options in various price ranges. He didn't try to oversell or get us to buy something in a higher price range. The windows were ordered and came in on time, with the whole house install actually happening a few days ahead of schedule. It was all very quick and easy with no problems.

Description of Work: Big soffit, fascia job on old 2 story, stucco sided house.

Description of Work: We used Home Town Restyling Inc to replace all our windows. We are actually going to have them do our siding.

Description of Work: They put in a porch for me.

Description of Work: Replaced two sliding glass doors for abnormally sized doorways. The new doors were of higher than normal quality than what you'd pick up at a local store. New trim to match existing wood work was also included.