Randalls Tree Service

From the start I was not very happy. The quote I felt it was a bit high and was written on the back of a business card with no details on the services he would provide, just a total. But with much damage in the surrounding towns there were no other businesses available and my husband was willing to except the quote as he was anxious to get the work done. They did show up on the day they said they would be out to start the tree removal. The services took five days, leaving their truck in the middle of our yard each evening. They requested payment be waiting for them on their final day, my husband paid them in full even though they did not provide the stump removal as their equipment to preform this job was broken. They would be out the following week to finish the job. When I arrived home that night I was surprised to see they left much of the tree debris. My husband told them to leave the large branches as he would use for fire wood. They did not just leave large branches, they left small branches, and much debris and did not cut up large branches. Today after over two weeks of no one out to our home, or any phone calls to finish the job with the removal of stumps I called to see when they would be out, I was told it would be several weeks, I then asked for a more firm commitment on a date since they had been paid 100%! The owner called me a "b****" and then hung up on me. When I called right back to let him know that wasn't very business like, he told me if I called again he would not be out to finish the job at all. When I let my husband know of this exchange he called the owner about resolving the situation or the possibility of getting refund for the work not done, and was told he would "get a punch in the face if he showed up at his place of business"