Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Wildwood Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Jody Fencl, owner of Wildwood Floors, created the company in 1996. Originally, the business was based in Cedar Rapids, IA with a focus on serving residential and small business customers. In 2004 Wildwood Floors expanded it's reach to Des Moines and throughout the rest of Iowa. The company has continued steady growth, and in 2007 was divided into two separate owners to better serve major regions in Iowa. Currently Wildwood Floors has a strong connection to Des Moines and the surrounding area by serving all sizes of businesses and residential customers. Projects range from small to large and involve new construction, remodeling and refinishing.

Business highlights

29 years of trusted experience

Services we offer

Custom Hardwood Floor Installation & Design, Hardwood Sanding, Refinishing, Buff and Recoat, Virtually Dust Free Sanding, Please contact us for additional information. **Military Discount- An Additional 5% off.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
14%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.7
responsiveness
4.5
punctuality
4.5
Showing 1-21 of 21 reviews

stratton G.
09/2019
5.0
hardwood floor
  + -1 more
The short version of this review is that our floors are beautiful and are one of our favorite parts of the house now. We could not be happier with the work that Wildwood did! Full story, we were remodeling part of our home, which included refinishing all the hardwood on our main floor. Our contractor attempted to do the floors themselves and completely botched the job. Even with a full schedule and short notice, Jody came to our rescue faster than we could have hoped. Within a week of contacting Wildwood, the team got in and had the floors looking amazing. They even worked over a holiday to get the job done. A short time later, our contractors scratched the floor in one of the bedrooms. It took 1 call and within 24 hours Jody had his guys back out to take a look at the damage and the the issue was promptly fixed. 2 months later, our contractor damaged the floors again. Again, within 2 hours Jody was back at our home to look at the damage and the following week the floors were perfect. Working with Wildwood was by far the easiest part of a remodel which turned out to be somewhat of a nightmare. Caleb, Josh and Nick were professional, punctual, friendly and happy to answer any questions we had. They even went out of their way to clean up some messes left by the contractor. It was refreshing to work with a company that takes pride in doing quality work. I cannot say enough good things about Wildwood. They were fantastic from start to finish and I would confidently recommend them to anyone. Thanks again to the Wildwood team! Stratton & Amanda - WDM, IA
Description of Work: Hardwood refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Landon L.
01/2017
5.0
hardwood floor
  + -1 more
I had a good experience with Jody of Wildwood Floors. We just decided to postpone the repairs because of financial reasons. It was great. This guy was really knowledgeable and responsive. He sounded very capable of doing the work and familiar with the kind of work we wanted. He really zeroed in what we wanted to do. We would definitely use them in the future.
Description of Work: We got a quote from them. It was just to repair the bamboo flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tauri P.
08/2016
5.0
floor cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rhiley B.
06/2016
5.0
hardwood floor
  + -1 more
The floors in our older home were beginning to show signs of wear and tear-- their protective coating was literally peeling off the tops of boards. I called Jody to request a quote and he scheduled a time to come out promptly within the week. Jody was professional, easy to talk to, and had the quote emailed to us the next day. Another local company (Barnum Floors) gave us a quote too, which was very comparable. However, Wildwood Floors was able to begin work on our floors a little over a week after the initial quote, whereas we would wait a little over a month and a half to fit in the schedule for Barnum. So, we went with Wildwood! We in no way regret our decision. The team Jody sent-- two guys whose names I've unfortunately forgotten-- was very professional. On the first day of work, they sat down with us with a section of unfinished boards and applied all of the different stains we could choose from to them in front of us, along with a protective coating to see how they would finish. There were 5 stains set out initially, which was enough for us, but they had more with them if nothing was grabbing our eye. We chose Spice Brown, which has turned out fantastically. The team showed up early each morning to get started, left in the afternoon or early evening (depending on what was being done that day), and had the floors clean and their tools neatly stored by the end of the day. It was always the same two guys, so they would know what was going on and what needed to be done. We would get a text each day letting us know what all had been done that day and whether or not we could walk on the floors (I'm sure they would call, too, if that's your preference). The work was completed in just five days. It was originally set to be four, but due to our schedules, the team had to hold off on applying a second coat of stain one of the days, which pushed us forward. Our finished floors look fantastic. They are more even due to the sanding process, the gaps between boards have disappeared, and the team replaced a board in our living room which (for reasons I will never understand) the previous owners drilled a 2 inch hole through-- I can't tell which board it is anymore. The stain is evenly applied, the protective coating is doing its job. No more chipping! We have been living with the finished floors for about a month now and I foresee no issues. Long story short, Wildwood Floors is competitively priced, professional, trustworthy, meticulous, and efficient. I have already recommended them to friends and would in no way hesitate to have them do any work on my floors in the future.
Description of Work: Refinishing and staining of approximately 700 SF of main floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Alicia G.
04/2016
5.0
hardwood floor
  + -1 more
Staff were responsive, prompt, professional and clean. We were very pleased with the quality of work and communication throughout project. They were not the cheapest in town but the work was worth every penny.
Description of Work: Repaired and refinished 1920s hardwood floors. They were in very rough shape and now look amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bill S.
11/2015
5.0
hardwood floor
  + -1 more
We had a little difficulty coordinating at first and he was running late on the first day, but overall he did a wonderful job. There was very little dust created and very little odor making the process much easier. The pricing was very fair and I felt I was dealing with a stand up guy who cares about the work he does. I would definitely recommend Wildwood. I especially appreciated them working me in much sooner than any other company could and at a better price.
Description of Work: We have birch hardwood flooring that originally had a very glossy finish. The house had been a model and then endured 10 years of wear. Jody refinished the floors and then put a much more durable finish on. They look fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Michael J.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Approximately 1200 sq ft of hardwood flooring was 10 years old and in reasonable condition, but had scratches in the top coat from normal wear and pets. Wildwood buffed and coated the flooring in two halves so that we could move furniture between and didn't have to empty the house. Everyone working on the job was very courteous and professional. Wildwood made sure we were happy with the results. Overall, we were very pleased with the results and would highly recommend Wildwood to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

jeff E.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Jody and his crew did an amazing job with our hardwood floors on the 3rd floor of our home! Very professional and reasonable pricing! Will call him again!
Description of Work: Buffed and recoated our floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

chris A.
01/2015
4.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Re-finish 650 square feet of 3/4 x 4 inch select maple hardwood floors. |The finished product was equal to expectations, in fact exceeded them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Peggy B.
01/2015
4.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Wildwood Floors agreed to come in to work on some flooring issues that the previous installer did not address. I was very thankful and pleased with the work done. I spoke with other installers whose only option was to tear up the whole floor and start over so I appreciated Jody agreeing to help me out where he could. My only complaint was it took awhile to get an appointment set up. But I understand this was not a big job for them. I would certainly use again tho.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$380

Kimberly H.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Jody was here every time he said he would be here. We even requested a faster turnaround time and he squeezed us in 2 weeks earlier. The floors turned out beautiful and we couldn't be happier! Have always used Phillips Floors (2 previous homes), but Wildwood is a small business owner that takes pride in his work. Additionally, he is much more professional than my experiences with Phillips. Nice to know there are other options in town.
Description of Work: Refinished original hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jon B.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished floors. Awesome job, looks great! Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary K.
04/2014
5.0
hardwood floor
  + -1 more
The floor looks beautiful. The guys were punctual, courteous and efficient. The worked on keeping the dust down, and told us how to care for the flook afterwards. We have been very pleased.
Description of Work: Sanded and finished the floor in one upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sandra D.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Our floors were originally installed in 1954. They had a lot of nail holes and other gouges plus cuts in the wood from previous carpet installations. I was worried that the damage would still be noticeable after the work. I was very pleasantly surprised. Jody and his crew finished the floors beautifully. The workmanship is outstanding with the nail holes and other damage virtually gone. The section of new flooring blends extremely well with what was there. There was very little dust because of their equipment and no odor because we used a water based finish. A neighbor who took a look at the floors was impressed too.
Description of Work: Sanded and refinished existing hardwood floors in our dining room, living room and a hallway. They also had to weave in a section of new flooring in the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Robin M.
09/2013
5.0
flooring contractor, hardwood floor
  + 0 more
The results are really beautiful. Jodi was very professional and reliable, honest with me about possible additional costs as the carpeting was removed. He worked very hard to keep on schedule so I could get back into the house without having additional expenses. I would absolutely recommend Wildwood Floors and would use them again.
Description of Work: Refinished approximately 700 square feet of original oak flooring throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Donna S.
08/2013
5.0
hardwood floor
  + -1 more
Jody gave me the bid, but someone else did the actual work. I was a little disappointed I was not told that Jody would not be doing the work. They removed the old laminate flooring and installed the hardwood flooring, which I provided. They also installed stair nosing and flush mount wooden registers. They were prompt in coming at the appointed time. After the installation, I had a couple of questions regarding the installation and both times Jody made a trip to my home to answer the questions. I was very pleased with the service overall and would highly recommend this company again.
Description of Work: Installed a hardwood floor in my kitchen, laundry room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Tammy G.
08/2013
2.0
hardwood floor
  + -1 more
Five years ago I had Wildwood Floors refinish my hardwood floors in my living room and dining room. They did a great job and I didn't have any problems with them. This summer I needed to have an estimate refinishing the hardwood floor in the entryway to my house. I contacted them via their website and sent an e-mail asking for someone to call and schedule an appointment to provide an estimate. Jody called and scheduled an appointment for June 28 at 4:30. I waited for 30 minutes for him to show and called him to ask if he would be able to make it. He replied that he had completely forgotten about it (he had called me that morning to schedule the appointment). He said he would come right over. He arrived and we discussed what I needed and he provided another option for me. He said he would price it both ways for me. A couple of weeks went by and I had not received the estimate. I went on the website and sent another e-mail asking about it. I did not hear anything back. On July 25, I called and left a voicemail about the estimate. I did not receive a call back. I called again on July 29 and spoke with Jody. I asked about the estimate and he said he had not gotten that to me yet. He said he had been out of town for a couple of weeks and would get the estimate to me and thanked me for calling. I still have not received the estimate. Very disappointed because I really wanted to use them again. However, after this experience, I would not recommend them.
Description of Work: I contacted them for an estimate on refinishing the hardwood floors in the entryway of my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$4,000

Andrew S.
05/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Jody Fencl (owner) came to the house and performed the estimate. Of the four local companies we accepted bids on, Wildwood was the lowest price. Also Jody seemed a bit more professional in his estimation process and providing a written quote via email. After reviewing all of the bids we called Jody and he scheduled us for the following week. During the next week the floor project itself started on the Wednesday and completed on Thursday. The two man crew showed up Wednesday morning and did the initial machine sanding, hand sanding, wood fill and both coats of finish. The two coats were done within 5 hours of each other. The crew then came back the next day and put on a coat of sealer and reinstalled the cold air return grates. On Friday Jody came to install the thresholds and collect the money. The sanding operation left very minimal dust. Having helped refinish a floor before with not-so-pro tools, I was pretty impressed. I would still recommend swapping your air filter a couple times though! The only real compliant my wife had about the service was punctuality. I mean the job got done on time, but a couple times folks didn't show up quite at the times they'd stated. My guess is these guys are juggling a bunch of jobs at once. Otherwise we couldn't be happy with the results, and I wouldn't hesitate to recommend or use Wildwood Floors again.
Description of Work: We had roughly 200 sq. feet of oak hardwood flooring refinished by Wildwood Floors. The floors had been covered with carpet for some time and appeared to have the original finish from 1950 still. One plank that had splintered and was also replaced. Wildwood also installed new thresholds between 3 doorways. Wildwood did not remove the carpet, padding or staples. My wife and I performed that task a week before to save money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$710

Mel M.
01/2012
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
The guy that came out did an excellent job. I would highly recommend him to anyone.
Description of Work: The guy came out and did a hardwood flooring installation. He also stained and finished 3 rooms for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Daneille S.
02/2010
4.0
hardwood floor
  + -1 more
This was an 8 on a scale from 1 to 10. Quick to provide an estimate. They gave us advance notice they would be starting later than originally anticipated. The sanding of the floors was good and as dust-free as possible. They took time to help select the stain that matched other stuff in the house. They didn't communicate timing of next steps very well so the varnish went down with a few (small) white spots where the stain was missed. Overall, very couteous and professional. I would use them again, but manage the steps a little more closely.
Description of Work: Sanded, then stained and varnished stairs and hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Elizabeth D.
07/2008
5.0
floor cleaning
  + -1 more
The finish on the floors was well-worn, some of the wood was damaged and the nail holes were numerous. Jody came in and made everything look nearly new, including the nail holes. He did warn me that the putty would eventually work itself out but so far, everything looks great. When he was almost finished, I stupidly stepped in the wet finish. With good humor and without an extra charge, the mistake was fixed.
Description of Work: Refinished wood floors in living room, dining room, bedroom, and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

    Contact information

    3755 SE Capitol Circle SPC 3, Grimes, IA 50111

    http://www.wildwoodfloors.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing

    FAQ

    Wildwood Floors is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Wildwood Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Wildwood Floors offers free project estimates.
    No, Wildwood Floors does not offer eco-friendly accreditations.
    Yes, Wildwood Floors offers a 0% senior discount.
    No, Wildwood Floors does not offer emergency services.
    Yes, Wildwood Floors offers warranties.
    Wildwood Floors offers the following services: Custom Hardwood Floor Installation & Design, Hardwood Sanding, Refinishing, Buff and Recoat, Virtually Dust Free Sanding, Please contact us for additional information. **Military Discount- An Additional 5% off.

    Contact information

    3755 SE Capitol Circle SPC 3, Grimes, IA 50111

    http://www.wildwoodfloors.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed