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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning, water damage restoration and tile & grout cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
12%
3
24%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-17 of 17 reviews

Theron C.
10/2021
5.0
carpet cleaners
  + -1 more
They were great they were fine they did a great job but they were not appropriate for the requested service.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles G.
10/2019
3.0
carpet cleaners
  + -1 more
The service was fine and they did it so quick.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Marie P.
07/2017
5.0
carpet cleaners
  + -1 more
Very good. Quick and no mess afterwards. Carpets looked great. Also the grout lines look really good. Am thinking of having them make my grout lines darker. Very pleased with Stanely employees.
Description of Work: carpets and.grout lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Michael W.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephanie H.
09/2015
3.0
carpet cleaners
  + -1 more
I had our bedrooms and an area rug cleaned with Stanley Steemer. When I set up the service call I wanted to discuss the areas of concern I had and discuss the options that were available for treatment, however when on the phone with anyone in this office the conversations where kept short and it was difficult to get and give information. I was dissatisfied with the service the first time, the "pet bed" stains in carpeted rooms were still visible and the pet dander odor was still present. I called to discuss these issues and they offered to come treat again (which I agreed to) and it was only during this phone call that they explained to me that the deodorizing was an extra fee. At the time I scheduled the service I tried to explain that there was pet odor that needed address so I thought it would have been noted on the work order, I was incorrect on that matter. After the second cleaning and after paying them for the deodorizing they pet bed stains are still present and the odor is still present. I called, again, as instructed by the technician at the second service if I was still not satisfied. All they would offer to do is come and treat and clean again. I cannot continue to invest time in a service that is not satisfactory. I asked for a refund and they said that they do not offer any refunds. Will not be using this carpet cleaning service again.
Description of Work: Cleaned, scotch guard, deodorize two bedrooms, area rug, hallway.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Amy C.
06/2014
4.0
carpet cleaners
  + -1 more
I feel that they did a good job. There were a few areas where stains were still seen after the cleaning. They were very courteous and easy to work with.
Description of Work: Cleaned carpets in our entire home, including two oriental rugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Josh M.
11/2012
5.0
carpet cleaners
  + -1 more
Stanley Steamer cleaned my living room, the carpet had not been cleaned for over a year and was definitely dirty with some small bloches of wine and pet urine that I couldn't get out entirely. The 2 person crew did a great job of carefully moving furniture and addressing the couple problem areas that needed to be thoroughly cleaned. All spots were sufficiently gone by the time they left and I haven't noticed any of them coming back. They also provided some great advice about using only hot water in my small carpet cleaner as it probably isn't strong enough to pull out all of the soap residue and once the soap dries, dirt will begin to stick to it leaving the stains I spots I was seeing. I also elected the carpet protectant and deodorizer. It's difficult to know how well the protectant will work until I need to clean something off of it. I immediately noticed the deodorizer had removed scent, but it didn't seem to last long but wasn't expensive. The only complaint is that the ammonia smell from the pet stains did return, but from what I've read it's very difficult to pull all of this out if it seeped into the pad.
Description of Work: Stanley Steamer cleaned my living room, spot treated several areas, applied protectant and deodorizer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Caroline P.
10/2012
3.0
carpet cleaners
  + -1 more
On the phone they said they could handle stains, but they really didn't do anything extra on any stains. We had to have them come back to try to get stains out, but they were not very sucessful. They were there for a very short time and did not do a very thorough job. They are cheaper than others, but I guess you get what you pay for.
Description of Work: They cleaned the carpets in a home we were moving out of.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$175

Kristen J W.
10/2011
5.0
carpet cleaners
  + -1 more
I thought their price was average. They came out pretty quickly which was good.
Description of Work: I used Stanley Steemer end of September to clean carpets in three of our rooms.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff B.
08/2011
3.0
carpet cleaners
  + -1 more
It was an okay experience.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Christopher M.
02/2011
5.0
carpet cleaners
  + -1 more
We've used them in different locations where we've lived and have always had really pretty good success. They seem to do a good job and they're prompt and friendly people. They do what they say they are going to do. Never really had any bad experiences with them whatsoever.
Description of Work: The cleaned carpets in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kurt J.
11/2010
5.0
carpet cleaners
  + -1 more
Overall, it went very well. They were very professional - had an open door guard so that cold air from outside would not come in while their hose came in the house from their truck outside. The work was done well and on time.
Description of Work: Steam cleaned and applied carpet protectant to family room (heavily used) and stairway and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Christie S.
10/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I called Stanely Steemer last week. They gave me an estimate over the phone. They were able to do the work within a week. They arrived on time. We went through the house and I told them which furniture I wanted moved and what didn't need to be cleaned under. He explained what he expected the cleaning to do and recommended having a sealant put on after cleaning. I agreed to that and they thought it would take about 1.5 hrs. to complete. It took over 2 hrs. but the carpets and furniture look fantastic. Well worth the money. I happened to walk back into the house as they were half done with the last stair. The difference between the before and after was incredible. I called a couple other places and they were more expensive. Stanley Steemer cleaned the carpets, furniture, and put a sealant on the carpets for less then the others were going to charge just for cleaning the carpets. They also said their cleaner dries to a powder that comes out when we vacuum so there won't be any sticky soap residue left behind which can cause the carpets to look dirty faster.
Description of Work: They cleaned all the carpets in our house (1500 sq. ft), 2 sofas, a chair, and an ottoman. They also put on a protective sealant on the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Marla V.
09/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. They were prompt and efficient and were in and out quickly. The only problem they had was that the truck died several times and they had to stop and go out to start the van again. It probably slowed them down a little, but not too much.
Description of Work: They cleaned my livingroom carpet and hallway. Cleaned an upholstered sofa with throw pillows and slip covers and also cleaned an upholstered chair and ottoman. They also applied scotch guard to everything, furniture and all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Philip B.
09/2009
4.0
carpet cleaners
  + -1 more
They called about coming early and showed up right when they said they would. The men inspected the area and explained what they were going to do. They got to work right away and were done very quickly. I believe they could have gotten a few places a little better but overall we were satisfied.
Description of Work: Cleaned carpet in 3 bedrooms, hall, and stairway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jennifer R.
10/2008
5.0
carpet cleaners
  + -1 more
Went well, but they did not clean under beds and they were about an hour late.
Description of Work: Cleaned carpet on stairs and three rooms upstairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Jim M.
07/2008
5.0
carpet cleaners
  + -1 more
It went better than expected. Highly recommend this firm.
Description of Work: They cleaned our carpet beautifully. Very thorough, very careful. Just great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    8:30 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage

    FAQ

    Stanley Steemer is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 8:30 AM - 6:00 PM

    Stanley Steemer accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Stanley Steemer offers free project estimates.
    Yes, Stanley Steemer offers eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    Yes, Stanley Steemer offers emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet & upholstery cleaning, water damage restoration and tile & grout cleaning.

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    8:30 AM - 6:00 PM