Description of Work: They (3 men, one of whom was the owner) did arrive on time with the correct size truck. They did not introduce themselves except for the owner. They did come equipped with blankets, tie downs and shrink wrap. However, they did not always put the blankets on the furniture before walking into the truck with it. Also, they never informed me of any scratches, dents, etc. as they saw them. For example, after they left my apartment, I noticed several deep scratches on my brand new oak table top. I immediately called the owner and he said he had noticed a long scratch on it when they packed it. I don't believe them. I looked the table over very carefully when I purchased it and observed the blanketing and transportation personally as it was moved to my storage unit. I am the only person that had a key to the unit, and nothing had been disturbed in the unit prior to the movers arriving. It is obvious that they damaged my table and did not mention the damage until after I called them on it. They also did not hook up my washer and dryer correctly, put an extremely heavy file cabinet in the wrong room. Also, at least half the clearly marked boxes were put in the wrong rooms. Also, boxes that were clearly marked "fragile, china" had heavy boxes placed on top of them. Considering the positive reviews this company had received, I expected much better service. I will neither recommend them or use their services again.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$450
Paul S.
02/2013
5.0
moving companies
+ -1 more
Came on-time, assisted in many ways, loaded and unloaded quickly, nothing broken. Very pleasant experience for a dirty job.
Description of Work: Loaded and moved sister-in-law from Ankeny to Urbandale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Rebekah J.
09/2012
5.0
moving companies
+ -1 more
We hired a team of three and they arrived around 8:30. Included in our move quote was the cost of travel, which meant we were billed from the time the team left DSM, until the time they left the new location. The day before the move, we had our friends help us move all of our boxes from the 2nd floor and the basement to the main level to make the move go faster. The guys did a great job, even working through some tough furniture/door issues. They had some handy tricks that now we use, too, to move furniture in the house. When appropriate they blanketed and/or wrapped some furniture items. The team was professional and comfortable asking us questions, especially about where to place items in the new home. They worked with us when our original furniture placement was not working out and we also trusted their expertise/experience when advising us there was a couch that would never make it in the new house! There was one item that was broken but as soon as it was discovered, they contacted their office and were working on ordering a replacement part. The service and apologies regarding the broken item, was top notch. I actually held off in writing this review, until the replacement part had arrived and been installed. It took just about a week for the new part to come in and then one of the move team and maybe the owner (not sure as I was not home) came back, installed the part and ensured the item was working fine before they left. All in all, we would hire them to move us again and recommend them for your next move.
Description of Work: We hired Harris Finnemore Moving to relocate us from Knoxville (IA) to Des Moines. We did all our own packing and were hiring them to move everything out of the house, into their truck and then unload at the new location. They also stated they would help with washer/dryer connections and putting beds together. The owner came down a few days before the move to ensure the team would bring the best truck/trailer for the job. I had also advised him our new location would be tricky to find the right spot to park to unload. The owner had also taken the time to swing by the new location to see what obstacles may be present. In the end, he was able to send the team with a truck/huge trailer combo that worked great! I was quoted that the move
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Albert S.
06/2012
5.0
moving companies
+ -1 more
Tom an the guys did our move in town quickly and easily, they are very professional and offer suggestions as needed. We needed a mover and have several options available to us but Tom is a local guy and has a great reputation. Called him the week prior to the move and confirmed the price and he instructed us as to how the labeling would be beneficial for the guys on the day of the move (two thumbs up on that hint). This may seem as a common item but to those of us who move very little the newbie comes out big time and we liked the professionalism he exuded. Came when he stated and got right to work prepping and packaging the items, loaded and moved them to the new house. At the new house he padded the doorways, floors and carpets so not to damage anything. When the job was complete he cleaned up the items he had places and could not tell he had been here. (could have helped unpack) ;-) All in all we appreciate their patience with us and insight to give suggestions to us so that the experience was less traumatic. We would highly recommend them to anyone with the need to move locally or long distance. Thanks and God Bless Albert and Marla Schmitz
Description of Work: Packed our larger items and wrapped them, moved our furniture and boxes from our home in Grimes, IA to our new home in Grimes.IA
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kathy L.
04/2012
4.0
moving companies
+ -1 more
They came out and estimated the move and actually provided service a day earlier than planned due to a cancellation. We had so much stuff and were not ready to move - they came back a few days later after we were more prepared to get everything out. They are wonderful to work with. Friendly and so flexible. We will and have used them again!
Description of Work: We moved from an acreage that required a lot of packing and transporting of items to our new house. The packers and all the people working on getting us moved were friendly and efficient.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Paul S.
02/2012
5.0
moving companies
+ -1 more
.They were professional. They were on time. They wrapped all of the furniture, nothing was broken, and everything was put where my sister-in-law wanted it. They were just super to work with.
Description of Work: .I hired them to move my sister-in-law.
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Service Categories
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FAQ
Finnemore Harris Moving Company is currently rated 4.3 overall out of 5.
Yes, Finnemore Harris Moving Company offers free project estimates.
No, Finnemore Harris Moving Company does not offer eco-friendly accreditations.
No, Finnemore Harris Moving Company does not offer a senior discount.
No, Finnemore Harris Moving Company does not offer emergency services.
No, Finnemore Harris Moving Company does not offer warranties.
Finnemore Harris Moving Company offers the following services: Packaging services, local & long distance moving, climate controlled storage, & loading & unloading on rental truck.