Spring Valley Roofing

Overall good, but Chimney continued to leak and we contacted Andy several times but it was never properly fixed and didn't seem to care about it till we hired a lawyer. After it was all said and done we had to spend another $200 to fix flashing around chimney cause it was installed incorrectly. Plus Inside damage to ceiling and wall due to leaking.

Most of the work was good, but work around chimney wasn't and it leaked and did a lot of damage to a couple walls inside. After many calls and not much result we hired another roofer and it cost $200 to have chimney re flashed and repaired.

They did it all in one day

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Overall the job was done well, but not long after the roof began to leak around chimney every time it rained. After many calls and no responses, Andy showed up at our house, stating that he had stopped many times and no one was home which could be beings we both work full time. He said there was a spot the siliconed and should not be leaking. And I told him it was and wanted to show him where it was leaking, but he was not interested in that. So after many rains and the wall began to show major damage, and many more unanswered phone calls we decided to contact our Lawyer to seek legal action. Well that at least we finally got a response. Our Lawyer said he the bricks where deteriorating and flashing was not able to seal properly so water would run down chimney. My problem was that was the first I had heard him say that, all i knew was he told me it was siliconed and sealed and no visible leaks. So we had a brick layer come in and inspect bricks, he said they where bad but not horrible but were only gonna get worse. We where quoted $500-$600 to remove chimney, but decided to get a second opinion from another roofer. After a roofer my wife was referred to came and inspected it, and said the flashing was done properly and was directing water towards chimney, and wasn't sealed very good at base, he could see where they siliconed it heavily. So $300 dollars later, he reflashed it and pulled shingles and resealed at base of chimney. That was done in January and hasn't leaked one drop since. Basically I'm not here to bash Spring Valley, but we were blown off on several occasions and they were very unprofessional to us on the matter. All we wanted was a sealed chimney, which we ended up having to go elsewhere to get done. Overall the roof was good but the part with chimney left a bad taste in our mouth, so In our case we would recommend somebody other than Spring Valley.

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I don't remember when this started, I'm guessing July or August. I've been waiting for him to show up all this time, and didn't call anyone else because I wanted someone from your list, thinking that I wouldn't have any problems. But now here it is November, and my roof still hasn't been done, and I have a hole up there, so when it rains, the rains come in, my ceiling has fallen. My boyfriend finally went up there and covered the hole so we can make it through the winter. A winter in Iowa.

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Andy, the owner, showed up to estimate the the job at the designated time. The estimate was immediately accepted by the insurance company. Showed up on the designated date. Finished in one day. I had 2 small issues that he took care of the next day. Andy and his crew were professional and courteous. I highly recommend Spring Valley Roofing and would hire them again.

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Very prompt for appt to evaluate mynsituation. They gave me a solid estimate with three possible options. The work got done in a timely manner. Very professional.

The price I was quoted was honored even though the job took longer than expected due to a section of the old shingles being glued down with tar - thus taking much longer to tear off. My only concern was that my roof was not covered with tarps when the crew left for the day - even though it was raining. The tear off (in that section of the roof) had been completed and new tar paper installed - but only part of the shingles. As the rain got heavier that night some leaks developed and I had to get on the roof put down some tarps. To be fair I must say that the spots that leaked were in areas where I had experienced some leaks in the past and the rain was VERY heavy so I do not totally fault the crew - but I wish they had made some attempt to cover up those areas. The cleanup after the job was complete was excellent. In the months since the job was completed I have found no nails in the yard and only one small piece of old shingle. The owner of the company even came back a couple days later to fill, and re-seed, some ruts left in the lawn by the trailer used to haul off the old shingles. Today I can't even tell where those ruts were. Shortly after the job was finished we had several heavy rainstorms and the two areas of my roof which had leaked before the new shingles were installed showed no signs of leaking (and I checked very carefully). Overall I am very satisfied. I highly recommend Spring Valley Roofing..

Showed up on time and stayed until job was complete (7:00 AM to 7:00 PM). Excellent work, clean up after job complete. Highly recommended!

All aspects of the job were great! Mr Hawkins was very honest and professional. His price was very competitve. He told me what was going to happen and when, and followed through on everything! The project was completed quickly, the finished work was excellent, and the clean up was amazing. I could'nt be more satisfied! On a side note, one of his competitors came back after I informed him he did not get the bid and said I will beat his price by $500! I told him to go away, because his bid was substantially higher originally, He was just going screw me out of my money if he could get away with it! I told him you should have given me a fair and honest bid! I was totally disgusted!! Thank you Spring Valley Roofing! Do not hesitate to to have them take care of you!!!!

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I contacted SVR asking for an roofing estimate and had an appointment scheduled for the next day. They were on time and provided a detailed estimate within 30-45 minutes. No high pressure sales. Their estimate was lower than another company (same shingles). While I have decided to wait until at least next year to get a new roof I will be contacting SVR when the time comes.

The cap for the chimney was bad and they put a new cap on it. They had to build the top of the chimney to fit the new cap on it. This is a 40 foot chimney and it is hard to get people to work on it. They took a lot of shingles to make sure there was not a leak in the roof. They do awesome work.