Dan Riley Plumbing

This was a small repair job that should have required only one plumber for a short period of time. This plumbing company sent two people and it appears that they billed for two people. They showed up and were shown the leak and even though the leak location was identified when the appointment was made they did not bring the new fixtures to replace the leaking on. They then returned to their shop (both people) to get the new fixture. I was also apparently billed for the time (~40 minutes) it took for them to get the part. I would have thought it would be prudent for one person to stay behind and disassemble the leaking fixture while the other retrieved the part but they both went back to their shop. When they returned, one of the plumbers repaired the leak while the other stood and watched the entire time. Once the repair was complete it was discovered that the pressure switch was not shutting off properly. They agreed it was likely a bad pressure switch due to water contamination from the pinhole leak. Again, they had to return (another 30 - 40 minutes) to the shop (both people) for a pressure switch. They replaced the pressure switch and all worked fine. In total, including trips back and forth to their shop they took about 3 hours. My bill came in at over $500 including $385 for labor. I called their office and ask to speak to Dan Riley about the invoice and was told he was out but would return my call . Threes days later, I had not heard from him so I called again and got a voicemail so I left another message. I am still waiting for a return call.

Still leaks.

It took just a min. to explain how I wanted the plumbing to be handled. They did it exactly they I told them they were professional an respectful for my property.

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Same day service, a bit late, but made up for it by answering other concerns I had.

I called midmorning and they said they would be there mid afternoon. Came early afternoon which was excellent. Used a machine to auger our the drain which splattered black crud all over the wall, floor, and washer. He attempted to clean it up with a bottle of cleaner and a rag. After about 15 Min. and about 3% of the area cleaned, I volunteered to clean the mess rather than pay "Plummer wages". Riley Pluming is quick, reasonable, but in this case made a mess.

The plumber would have to be called daily if you wanted any work done and once they are done, be careful they try to charge you more than they had originally quoted. Used them twice and both times we had a water damage from their workmanship.

Dan Riley is great! Exceptional work and service. Very punctual and tells you if you DONand quot;T need something done instead of doing it just to earn a buck. Very hardworking and trustworthy which seems to be very hard to come buy in this day and age.

over all A plus.

Super Job! Very Professional!

Riley Plumbing, Dan Riley We have been using Riley Plumbing, Dan Riley, for two years.