Terrible. We will not use nor recommend Ambient Control ever again. While the service people were nice, they weren't prompt, very professional and we felt not knowledgeable about the product he was asked to repair.
Description of Work: Unique solar system that this company originally installed in the house. Altered a furnace. When we had problems with it and it still was under warranty, we contacted this provider and were assured that the company would replace the unit and we'd only pay for labor to install the new one. After multiple attempts to get this resolved over a period of several months and after the unit was removed and taken by the provider and the new one installed, we paid the labor bill. Months later we were informed that the furnace warranty would not be honored. He submitted another bill for $2400.00. Another provider informed us that the problem (the control panel) could have been replaced and not the entire unit- as this particular model had a reputation for that particular issue. We believe the warranty was not honored either because the provider failed to notify the company in a timely manner or because it did not need to be completely replaced and only repaired.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,400
Gerry M.
05/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Repaired my AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
Judith N.
03/2012
5.0
plumbing
 + -1 more
We call him and it never take long to get here. He always stops and looks the situation over, and if it needs immediate attention, he does it if not he orders the part. There response time is great.
Description of Work: They came out and changed an element in our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy F.
05/2011
2.0
heating & air conditioning/hvac
 + -1 more
See above.
Description of Work: We were told that our furnace was under warranty but that he needed the unit to get the replacement paid for. Over a period of 10 months, he never fixed the problem, finally replacing the unit and then more than six months later, sent us a bill for the new unit telling us that he could not get the company to replace it. We later found out that he had modified our original unit, voiding the warranty. And another professional told us that our unit had issues with a part that was probably the problem (based upon the symptoms we described) and it would have easily been replaced/repaired for a fraction of what we ended up paying. Plus, he used our unit for replacement parts. And, could not provide us with a detailed accounting of the actual time he spent on othe project. He came and went without notice and usually only stayed 30 minutes or less.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Ambient Control Systems is currently rated 3.3 overall out of 5.
No, Ambient Control Systems does not offer free project estimates.
No, Ambient Control Systems does not offer eco-friendly accreditations.
No, Ambient Control Systems does not offer a senior discount.
No, Ambient Control Systems does not offer emergency services.
No, Ambient Control Systems does not offer warranties.