Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Lynne B.
10/2011
carpet installation, ceramic tile
+ 0 moreD&C Allfloors sold me defective carpet, told me from the beginning that they would "take care of me" and they never did. They gave me the run around for almost 3 years, displaying terrible customer service, and even rudeness, and then when it finally came down to replacing my carpet, it never happened. During the whole process, I felt that they were hoping I'd just drop the whole thing. I even had to be the one to contact the sales rep that sold them the carpet and it took 5 months just to have him come look at it. Of course I was told that his company wasn't responsible. All this time D&C assured me that I would receive new carpet. I finally picked out a more expensive carpet which the owner quoted me a price, then he jacked up the price at the very end, so much that I gave up. I filed a report with the Better Business Bureau but D&C never responded to the allegations. I would not recommend this company to anyone.
Description of Work: We built a new home in 2008 and purchased almost all of our floor coverings from this retailer. One particular carpet that was installed in 3 bedrooms, living room, and staircase started to fray almost immediately, and got worse over time. I went round and around with them for almost 3 years trying to get the carpet replaced and it never happened.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$8,000
Contact information
3771 LAFAYETTE RD, Evansdale, IA 50707
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Carpet Sales and Installation
FAQ
D & C FLOORS is currently rated 1 overall out of 5.
No, D & C FLOORS does not offer free project estimates.
No, D & C FLOORS does not offer eco-friendly accreditations.
No, D & C FLOORS does not offer a senior discount.
No, D & C FLOORS does not offer emergency services.
No, D & C FLOORS does not offer warranties.
Contact information
3771 LAFAYETTE RD, Evansdale, IA 50707