TESSA'S TOUCH HOME CLEANING

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.5
Showing 1-2 of 2 reviews

Patrice L.
11/2019
1.0
house cleaning
  + -1 more
This was a complete disaster. Completely missed a night stand, and left patches undusted on dressers, furniture and mirrors. Wanted to talk about herself constantly and left my kitchen floor sticky. Will never use again, lousy on every level.
Description of Work: Entire house cleaned

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Sheila W.
07/2015
1.0
house cleaning
  + -1 more
wanted $200. which I agreed to pay for a through job. Only showed up by herself. first red flag. We talked again briefly about my expectations for her fee. which again I told Tess I don't need a middle of the room cleaner. Oh yes, she agreed a through job would be done. She started by cleaning the kitchen cabinets with only my Dawn dish soap and water. when I asked if she was going to use anything stronger to clean them. she replied, "Oh no, this is all I need" second red flag. Use of a Swiffer mop to clean my kitchen vinyl floor. ?? did not clean under or behind a rolling cabinet in the kitchen. Did not clean sides, handles or top of refrigerator. same with the stove and dishwasher. Who doesn't clean the sides and handles of an appliance? Did not clean microwave or under it on the kitchen counter. Bistro table in kitchen, ignored, even though it is white. She moved on to dining room. Swiffer moped hardwood floor under table without moving chairs. Without dusting, buffet, hutch, table or chairs. She moved on to start cleaning the living room. I asked Tess if she had finished in the kitchen, she replied "Yes I have." So, I went in to look around at my so called clean kitchen. This girl is not much of a cleaner. When I showed her only a couple of the things she missed to even attempt clean, she got a huffy and asked If I wanted her to leave. I said , "Yes. please go" Unfortunately I payed her $100. up front. Bad idea!
Description of Work: hired for a through cleaning of my house. Clean woodwork, behind furniture, under rugs, window sills, fronts of kitchen cabinets etc. I told her I can keep my own place clean. I just needed to hire out for a deep clean, with the possibility of having her do the cleaning weekly if it worked out. Tess said she charges $100 a week. I told her, I would have a hard time justifying that much for my 3 bedroom, (only one bedroom occupied) and one bathroom house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$200

    Contact information

    unknown, Dubuque, IA 52003


    Licensing

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    Service Categories


    FAQ

    TESSA'S TOUCH HOME CLEANING is currently rated 1 overall out of 5.
    No, TESSA'S TOUCH HOME CLEANING does not offer free project estimates.
    No, TESSA'S TOUCH HOME CLEANING does not offer eco-friendly accreditations.
    No, TESSA'S TOUCH HOME CLEANING does not offer a senior discount.
    No, TESSA'S TOUCH HOME CLEANING does not offer emergency services.
    No, TESSA'S TOUCH HOME CLEANING does not offer warranties.

    Contact information

    unknown, Dubuque, IA 52003