Steamatic of Dubuque

We had a furnace failure that produced soot that went throughout the house. Big mess! They were here promptly and did an excellent job! It took 4 days but the house is now spotless!.

Steamatic was professional, prompt and did an excellent job. They gave a discount and even helped move a few other items for us, which they did not need to do. Getting her carpets cleaned was one thing that was not stressful at all about moving. Thank you!

They did a very nice job and the person who initially set up the appoinment returned my call right away and was extremely professional.

Excellent service thought out from appointment to cleaning day.

Excellent service with all remodeling done in our house, carpets were very dirty - dusty. Tom pierce worked very hard and cleaned them so they were mew again. Walkway's were very dirty. Now they are new!

The air duct cleaning technician arrived on time. He was very pleasant and professional. He did a very good job, we were very pleased with his performance. The carpet cleaner also arrived on time and did a good job of cleaning the carpets. However, our family room and hallway were very dirty, and he had to work very hard to get them clean. It left those two carpets very very wet. Overall, I am very pleased with their service.

Jordan was on time and very nice. Explained what he was doing and did a very nice job overall.

Actually arrived 15 minutes early. Did an estimate and proceeded to explain the process. Appeared to be conscientious and did a thorough job. (First time I saw corner protectors used to protect walls.)

very knowledgeable, no pressure, professional

I am not happy with them. The job was all right except they didn’t put the duct sinks back on the right way. They were all right. I would tell you to make sure that they put the vents duct on the right way, which they didn’t do for me. The cleaning was okay. I would grade them more towards the bad one.

Technician was on time, extremely professional, and very helpful. Explained the process in advance and while it was happening. Showed me photos of before and after. Can't say enough about the great experience. I recommend them to anyone. Carpet also cleaned; small area. Job done quickly and efficiently.

I was very pleased. The representative showed me areas that needed extra work and cleaned them very well. He asked for my approval of stained areas before moving on or finishing up.

Very helpful and responsive, and the price was very reasonable. I was very impressed with the service, particularly when they delivered the rugs - the delivery people offered to move my furniture and lay down the rugs, even though that was not required. The furniture came out great. My only complaint was that some of the area rugs did not come out completely clean, and I think if they had gone over them again, more of the dirt would have been removed. To their credit, however, the rugs were quite dirty to begin with, and were considerably cleaner after they cleaned them.

Tom: He's an excellent technician. He knows the products to use to get stains and carpets clean - He always does a great job!

We had moved the easy to move furniture out before they came, and they moved the heavy stuff, without complaint. They were quick and professional, understanding our stress, helping us anyway and would try help us save on repairs, by not leaving their equipment in our house any longer than needed.

Jordan and Tom were both very punctual, and professional. Jordan explained the duct and dryer vent cleaning issues as they pertained to our situation. I was very pleased with the results!

I had a great experience with Steamatic. Scheduling was very easy and no real wait time to speak of. I think I called on a Thursday and they came on Monday. Price was better than competitors. Jordan showed up right on time (possibly even a few minutes early) and was very professional. He explained the process and how long it would take before starting. He pointed out stains and explained the treatment. This carpet was filthy. We had done renovations and the carpet was not covered. The carpet came out great! I will be using they again!

I was very happy with their service. They were courteous and on time. They did a good job and I would certainly use them again.

We were very impressed with the professionalism and strong work ethic of the person that cleaned our carpets. He got right to work, was efficient and did a great job too!

They did an excellent job. We had another company come out and that company gave an estimate that was twice as much as what they quoted. They are very professional and he even wiped down some of the furniture that we had in the basement as well.

They did a fine job. They seemed to be very responsive as our contractor handled working with them and had no problems.

They were wonderful. They got all of the stains out of the carpet. They moved the furniture and the price was fair. The carpet was damp to the touch afterwards and they did tell us the chemicals were safe as we have kids and pets. I would use them again. The lady over the phone was very helpful.

They are lifesavers. I had water damage at one of my daycares and they worked with us for months. They are great people to work with. They go above and beyond for any service that they provide. Their work is of the highest standard. We had gotten in to an issue with the insurance company and they assessed what needed to be done and then the insurance company approved the work. Walls had to be taken down as the drywall was ruined and the insulation had to be replaced. They had to do mold remediation, this was in 2002, and it was for a very large job. They were at the daycare within an hour of calling for the flood issue and this was at night on a Sunday.

Tom showed up on time. He was very friendly & courteous & did a great job.

thorough. went well explained everything nice people