Molo Plumbing & Heating

We had our basement waterproofed and we had to dig up around the perimeter so I had to turn off the water to all the bathrooms, fixtures downstairs and the laundry. They did not do the waterproofing. They did the disconnecting and connecting.

They are plumbing, heating and air conditioning. I have a service agreement, so that was a free visit. It is offered to loyal customers. We use them for plumbing and other services, so they offer that to us for free. They’re a little expensive. They are always on time. I have been using them for 20 years. They’ve done a lot of plumbing.

Called them on 2/27/13 for a price on a new furnace. The lady that answered the phone was very polite. I asked if they cover the Lancaster area, as Dubuque is about 30 miles away. She said they did, and first misunderstood, thinking my furnace was broken and needed to send a repair person. This was nice of her as it happened to be a very, snowy cold day, but my current furnace was still working ok, just over 15 years old and I'd like to add A/C. She took my contact info and said someone would call me back to set up an appointment. Never heard from anyone, so called again on 3/4/13. Spoke to a different person and she said the lady in charge of estimates was in a meeting, and they would call me right back. Now it is 3/29/13 and still no call. Thought this would go well after a nice start, but not so much.

They do excellent work, and I'd grade them A's across the board. I own 12 furnaces, so they are on call, which is ongoing. He has been in business for a long time.