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Jaeger Plumbing & Pump

Plumbing, Electrical, Drain Cleaning,

About us

15 employees. No sub contractors. Charges by the hour. May add travel/trip charges.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, pump work

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

2.87 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
0%
2
0%
1
57%


Rating CategoryRating out of 5
quality
2.6
value
2.2
professionalism
2.9
responsiveness
2.9
punctuality
2.9
Showing 1-7 of 7 reviews

Darold V.
08/2019
1.0
plumbing
  + -1 more
Never even responded to my request
Description of Work: replace sink in bathroom vanity

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Monte B.
04/2017
4.0
plumbing
  + -1 more
The plumbers showed up on time and did a good job, were very professional, etc. The water heater replacement part went well. However, the estimated cost did not turn out to be very accurate. I ended up having to pay about $200 more than expected on what was supposed to be a $1250 bill. I can understand if an estimate is little off, but this was over 15%...not cool.
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Elaine S.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They are highly skilled and friendly. I've used them several times! I would recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
06/2013
1.0
electrician
  + -1 more
Rather than running the new wiring through the existing opening into the house, it was run through a window frame! About 5--6 feet of wiring was completely exposed as it came out of the ground and ran up to the window. It was left that way for several months. When I called they said the job probably wasn't finished yet, and that I would be charged for them to come and finish it. (Remember, it was left that way for months!) Here's the silly part: an opening in the foundation already existed for the wiring. They would have had to pull the old wiring out through that hole, but for some unknown reason they didn't run the wiring back through the SAME opening. It would have taken them LESS time to do the job right than the way they did it. I made a complaint to the Better Business Bureau, and Jaeger P & P said they would split the cost to finish the job with me. How ridiculous! Had they done it RIGHT the first time there would be no more cost. I told them absolutely not, and the wiring is still exposed today.
Description of Work: new wiring for well pump

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jaeger Plumbing & Pump
Dear (deleted member name):Several attempts were made to resolve this problem with the help of the Better Business Bureau since the original date of service in October 2010 but we were unable to come to an agreement.

Jan W.
06/2013
1.0
plumbing
  + -1 more
Many problems with leaky pipes and drains over the years. showers on both condo's leaked all over the basement (one basement was finished and ceiling had to be replaced). Another leak in pipes leading to dishwasher involved having a large section of finished basement ceiling being replaced. Dishwasher pipes leaked in both condos. Refrigerator water pipes leaked in both units. basically if a pipe carried water, it leaked. Jeager was called in the beginning to fix problems, but we finally figured out we needed to call another plumber to have the jobs done right.
Description of Work: Did the plumbing on a new condo.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Brian M.
06/2012
1.0
electrician, plumbing
  + 0 more
Was done poorly, left unfinished for months, and they wanted to charge me to come back and fix it.
Description of Work: New wiring from my well pump to my house was left above ground and entered my house through a hole drilled in a wooden window frame rather than the original opening underground in the foundation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

    Contact information

    17500 John Deer Rd, Dubuque, IA 52001


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Electrical,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines

    FAQ

    Jaeger Plumbing & Pump is currently rated 2.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Jaeger Plumbing & Pump accepts the following forms of payment: Check,MasterCard,Visa
    No, Jaeger Plumbing & Pump does not offer free project estimates.
    Yes, Jaeger Plumbing & Pump offers eco-friendly accreditations.
    No, Jaeger Plumbing & Pump does not offer a senior discount.
    Yes, Jaeger Plumbing & Pump offers emergency services.
    Yes, Jaeger Plumbing & Pump offers warranties.
    Jaeger Plumbing & Pump offers the following services: Plumbing, pump work

    Contact information

    17500 John Deer Rd, Dubuque, IA 52001


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed