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Tuna Piano Service

Piano Movers, Musical Instrument Repair, Piano Tuning

About us

Piano Tuning, Moving, repair and sales of used and new Pianos. We also do Guitar repair/.

Business highlights

Emergency Services Offered

Services we offer

.....

Services we don't offer

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Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Showing 1-1 of 1 reviews

Brian W.
07/2018
1.0
piano moving
  + -1 more
It went terribly. Andrew was nice on the phone, but as soon as he arrived at the house he was rude, arrogant, and would not let me get a word in edgewise. He was looking for more ways to raise the quote and when I didn't agree to pay the raised rate he was trying to charge me a cancellation fee. Here is the deal, I would have paid the fee, but he would not let me get a word in edgewise and was quite belligerent on the phone. This has been some of the worst customer service I have encountered in ages. I would NOT recommend this company even they offered to move a piano for free.
Description of Work: Moving a piano

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


    Contact information

    2123 e 9th St, Des Moines, IA 50316

    http://tunapianoservice.com/

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Movers,
    Musical Instrument Repair,
    Piano Tuning

    FAQ

    Tuna Piano Service is currently rated 1 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Tuna Piano Service accepts the following forms of payment: Check
    Yes, Tuna Piano Service offers free project estimates.
    Yes, Tuna Piano Service offers eco-friendly accreditations.
    No, Tuna Piano Service does not offer a senior discount.
    Yes, Tuna Piano Service offers emergency services.
    No, Tuna Piano Service does not offer warranties.
    Tuna Piano Service offers the following services: .....
    ......

    Contact information

    2123 e 9th St, Des Moines, IA 50316

    http://tunapianoservice.com/

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM