Having been started by a local flooring installer, we are a family owned small business that selects products not based on a national sales plan but products we personally believe in and have used in our own households. We staff knowledgeable individuals with the experience to better understand the products we are selling and who take the time to get to know our customers wants and needs. Shop local and call us today for your FREE estimate! Angie's List 5% Discount is off of materials. Additional contact name - Tasha Millard. Additional email - tasha.millard@theflooringguysdsm.com.
Business highlights
13 years of trusted experience
Services we offer
Flooring Sales and Service, Tile, Carpet, Hardwood, Laminate, Luxury Vinyl Plank and Tile, Sand and Refinishing, Installation of Flooring Products
Services we don't offer
Epoxy Floor Coating, Trim Work, Commercial Flooring, Asbestos Removal, Bamboo
They showed up on time and they had to piece together three sections of carpeting. They cleaned up after they were finished and the carpeting looks great!
Description of Work: Replaced carpet in an area that had been cut out..
We originally had several weeks to get ready for these floors to be done. Flooring Guys had an immediate opening so we grabbed it and suddenly we had to clear out two girls' bedrooms in a couple days! AND this coincided with a family trip so we would not be home while the work was being done. Flooring Guys were very professional and responsive and worked around our crazy schedule. I received calls about the work details and they were very respectful of our needs while we were mostly not around. The floors are BEAUTIFUL! Absolutely perfectly done.
Description of Work: We had two bedrooms in our 1937 home with oak flooring that had been under carpet for many, many years prior to us moving in. Flooring Guys refinished both bedrooms, staining them to match the finished oak flooring in the hallway.
Excellent from first call and visit, to the arrival of the installation crew who moved furniture as well as removed the carpet, padding, etc and installed and cleaned up beautifully in less than 2 days. They were respectful, responsive, and worked together well. All refuse was removed from the sight, and except for the beautiful new floor, you never would have known workers had been to my house. I plan to have them back to do my upstairs next.
Description of Work: Replaced approximately 1,000 square feet of carpet with hardwood.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Linda S.
08/2015
3.0
flooring contractor
+ -1 more
the beginning communications were a bit of a mess, but when they finally got here, they were fine.
Description of Work: redid the application of vinyl on basement stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$200
Sharon H.
05/2015
5.0
carpet installation, flooring contractor
+ 0 more
Sean came out the next day after I called to give an estimate and advise me about what needed to be done to the three-season porch. It had originally been a patterned concrete floor that was painted. They spent several hours installing the indoor/outdoor carpet which was glued to the floor. There was a smell from the glue or carpet that left after a few days with the windows open. Then Sean came out and constructed the edging around the room and caulked it. The room looks fantastic! Sean was very professional, friendly, and very informative. You cannot go wrong by choosing The Flooring Guys. They will go the extra mile to make sure that you are happy with the job. I will call them again if I need more carpeting.
Description of Work: They installed indoor/outdoor carpet in my three-season porch and added a border around the edge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Henry R.
04/2015
5.0
carpet installation, flooring contractor
+ 0 more
Work was done in one day by really good crew. They cleaned up the area nicely after they were done. Very good, quality product and service. All promised service was done and on time.
Description of Work: Moved furniture, removed old carpet and pad on stairs, two bedrooms, closet and living room. Installed new pad and carpeting in same same area. Moved furnitue back. Streched lower level carpet. Repaires small tear in kitchen vinyl floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Justin G.
04/2015
5.0
carpet installation, flooring contractor
+ 0 more
They were able to place carpet in our basement in less than 24 hours from our first call. Priced competitively with bog box stores. Workmen were prefessional and cleaned up after themselves.m
Description of Work: Installed carpet in basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Harvey F.
03/2015
5.0
flooring contractor
+ -1 more
We like everything about them. That is why we are getting the floors in the dining room done. They did a good job. There is nothing we dislike.
Description of Work: We have used The Flooring Guys for our linoleum kitchen flooring and three weeks from now they are going to put down hardwood floors in our dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Valerie S.
02/2015
5.0
carpet installation, flooring contractor
+ 0 more
I met with Sean from The Flooring Guys on 1/26/15 to have him look at the space. By the next day, I had a quote on carpet and installation. I visited his store on 1/29/15 to pick out the actual carpet/color and got on the installation schedule for 2/5/15. Installers arrived promptly and did an excellent job of installation. They also did a great job of cleaning up afterwards. Since this was a rental property, cost was a factor - their quote was very reasonable. I opted to pay in full when I ordered but could have just made a deposit for the cost of the carpet. I would definite use their services again.
Description of Work: Carpet for 2 rooms in our rental property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$896
Steven M.
01/2015
5.0
flooring contractor
+ -1 more
He did an excellent job. The tile work was uniform on the floor, and he fixed all the bad grout work and caulking in the shower. The trim he intalled was done well too.
Description of Work: Installed tile over tile that had been laid three weeks prior. He fixed grout and caulking on shower walls. Also, he installed trim and toe kick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
amy F.
10/2014
5.0
carpet installation, flooring contractor
+ 0 more
Everything about working with the Flooring Guys was incredibly smooth. Everyone we worked with was incredibly efficient and professional. We love our new carpet and love even more how easy the process to have it installed was. Will be hiring them for the rest of our flooring projects.
Description of Work: Installed carpet on stairs and landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Diana L.
10/2014
5.0
carpet installation, ceramic tile
+ 0 more
They did an excellent job. They are good people. The pricing was good. My family and I would use them again anytime in the future.
Description of Work: We have used The Flooring Guys. They put in new carpeting on the living room, dining room and hall. They took the carpeting out of the bathroom and put tile down, and in the other bathroom, they took the stool out, put tile down, and installed a new stool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arija P.
10/2014
5.0
hardwood floor
+ -1 more
I’m still in the process of getting other quotes. It went well. They were on time and professional.
Description of Work: They came out and gave me a quote.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Abigail H.
10/2014
5.0
carpet installation, flooring contractor
+ 0 more
The company installed carpet in 2 rooms while we were at work with no problems.They were very easy to work with and knowledgeable about the different types of carpets. We ended up purchasing carpet through them as well. They had our rooms finished within a couple weeks of the initial contact with the company.
Description of Work: carpet installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
brianna L.
09/2014
5.0
carpet installation, flooring contractor
+ 0 more
The Flooring Guys really stepped up. I had guests arriving that weekend. Even though i had just contacted them, Sean was able to schedule his guys to take care of it first thing Friday morning. No one should expect same-week service from a flooring company in the summer months, but he was able to make it work, and all for a very reasonable price. I highly recommend them and wouldn't hesitate to hire them again.
Description of Work: I had previously purchased carpeting and pads for 3 rooms. To help make the job a quick one, i had already removed the old carpet and removed any staples or nails from the subfloor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Paul C.
08/2014
5.0
carpet installation, flooring contractor
+ 0 more
The installers arrived a little early and I was not ready, however, they were so wonderful, they came in and took everything out of the room for me, including my ironing board covered with clothes and several shopping bags. They were so nice and professional, they were quick and left no mess at all, there were hardly any carpet threads around. I was very impressed. The ladies in the office were so helpful to me, they were both ready and willing to help with my questions and gave me great suggestions, I love the choice I made.
Description of Work: they took out my old carpet and pad and installed all new, and i love it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Luke S.
08/2014
5.0
flooring contractor, hardwood floor
+ 0 more
They did good work for fair price. No hidden charges like some of the big stores in the metro area.
Description of Work: Wood Flooring install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,575
Jerry D.
07/2014
5.0
carpet installation, flooring contractor
+ 0 more
The crew installed 800 square feet of carpet and had the furniture back in place in about 4 hours. The new carpet looks great. Cleanup was very good.
Description of Work: Moved heavy furniture, removed existing carpet and pad and installed new pad and carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Susan T.
07/2014
5.0
hardwood floor
+ -1 more
They did an excellent job. They came when they said they would come, they worked hard all day and really nice workers and they were very neat and clean as they worked.
Description of Work: For flooring, I used Flooring Guys. They pulled up tabs and installed hardwoods.
I hired Flooring Guys because of the positive reviews on Angies List. I was not disappointed. The price wasn't cheap, but then, neither were the materials and quality of work. The sales rep and estimator, Shaun, came to our town home, gave us some options to consider for materials, and measurerd the area to be replaced: one master bedroom and walk in closet on the upper level (carpet), stairs (carpet), and the downstairs hall and large family room (replace carpet over concrete with tile). They have a functional display room in Des Moines where you can see what the various products look like side by side -- they've actually installed the products all over their walls and floor. We went with a good quality carpet and what turned out to be an excellent porcelain tile. The Flooring Guys use subcontractors for the tile work (at least they did on our job) and another crew for the carpet. The project took four days: Tear out the old on day one and prep downstairs concrete floor; install tile days two and three; install carpet day three, grout and clean tile, etc. on day four. Everyone showed up as advertised, was friendly and willing to explain what they were doing, and cleaned up after themselves. A thin layer of dust remained on the downstairs permanently installed bookcases, but that's to be expected when installing tile indoors. All in all, the place looks great and we are very pleased. They deserve the high ratings they get on Angies List.
Description of Work: Installed porcelain tile and carpet over approximately 1300 sq. ft. Took out old carpet, moved and put back furniture, installed new quarter round for tile, repaired minor cracks in the concrete for the tile, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Robert B.
04/2014
5.0
flooring contractor
+ -1 more
Sean was very knowledgable about carpet including why the carpet we had two years old failed so miserably. I wish we had had him sooner and we wouldn't have wasted carpet. He searched everywhere to find a match for the flooring in the kitchen. He's a great guy and although a smaller company, he went all out to meet our needs. We felt he went above and beyond! He really showed us the advantage of working with a smaller company!!
Description of Work: Sean Thompson removed carpet from upstairs. He found discontinued flooring to match what we had in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Henry R.
04/2014
5.0
carpet installation, flooring contractor
+ 0 more
Original quote was done as promised and within our budget. Selection of new carpeting and pad was easy due to the large selection available. Order was recieved within 2 weeks, and installation time selected. Crew arrived promptly and proceeded in a workman like fashion. Total job was done in a day as promised. After job completion the crew cleaned up and left absolutely no mess. Just a real pleasure working with a local business operated by a young man who is willing to work hard. I would certainly select Sean and his team for any further work we need done.
Description of Work: Took out and replaced carpet and pad in 4 rooms, hallways and steps. Repaired several ares where floors and stairs were squeaky. Moved several pieces of furniture for a resonible charge. Repaired a loose section of kitchen viny flooring.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
General Remodeling,
Floor Cleaning and Waxing
FAQ
The Flooring Guys is currently rated 4.8 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
The Flooring Guys accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, The Flooring Guys offers free project estimates.
No, The Flooring Guys does not offer eco-friendly accreditations.
Yes, The Flooring Guys offers a 5% senior discount.
No, The Flooring Guys does not offer emergency services.
Yes, The Flooring Guys offers warranties.
The Flooring Guys offers the following services: Flooring Sales and Service, Tile, Carpet, Hardwood, Laminate, Luxury Vinyl Plank and Tile, Sand and Refinishing, Installation of Flooring Products
Epoxy Floor Coating, Trim Work, Commercial Flooring, Asbestos Removal, Bamboo