Things went smoothly and timely. They responded to my concerns. No breakage or loss. I was very pleased with their services.
Description of Work: They moved me from house Iowa (and held my things in storage for 3 months)....then moved me into my new home in Wisconsin.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
DAVID H.
08/2013
4.0
moving companies
+ -1 more
Except for being late in delivery, other parts of the move went reasonably smoothly. Their promised window for delivery was July 12-19, they actually delivered on July 22. We stayed in a mid-range hotel for three days and filed a claim for the expenses. Despite phone calls to the company before cheching into the hotel, and were told that they cover 100% of hotel bill, they still only allowed about two thirds of the expenses. Their Des Moines office is also under staffed, it was usually hard to get hold of move coordinator Brenda Ramsey. Overall, it could have been better, so they get a B from me.
Description of Work: Moved us from Ames Iowa to Oceanside California.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$7,000
Jean M.
08/2012
5.0
moving companies
+ -1 more
They did a great job. It was a model experience, I highly recommend them to others.
Description of Work: They moved me from Omaha to my current location. A good 5 hour trip.
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FAQ
Riley Moving And Storage is currently rated 4.3 overall out of 5.
No, Riley Moving And Storage does not offer free project estimates.
No, Riley Moving And Storage does not offer eco-friendly accreditations.
No, Riley Moving And Storage does not offer a senior discount.
No, Riley Moving And Storage does not offer emergency services.
No, Riley Moving And Storage does not offer warranties.