Old World Masonry

I hired this contractor to do work and coordinate the remodel of my home. He personally refinished the hardwood which I now realize was way over priced only for it to peel all over in 6 months. Company would not communicate with me despite many attempts to make this right. There was no final walk through and details were ignored. I have yet for this to be acknowledged by this.company. My estimate below is ONLY for the floors he redid.

There was no final walk through so details were left unfinished. This work was done around a year ago and the hardwood I paid over 5k for to be refinished is peeling ALL OVER in various spots- no moisture involved. It looks as if laquer was slathered on the floor and is now peeling. I contacted the owner who is also the one who personally did the floors with NO RESPONSE. nothing!!! Nobody even contacted me to discuss my concerns nor came to look at the floor. I paid this company a lot of money only to be treated as if I no longer exist when I only want them to be professional and make their work right. It looks like I paid too much for a crap job at "refinishing" the floors.

Fantastic!! Eric reminded me of companies years ago where they would call you back, do what they promised, and deliver a superior product. Would defiantly highly recommend him!!

Good

I called for an estimate for a significant repair plus overall evaluation of tuckpointing needs for our house. He came out promptly and offered to send a quote by mid week. By the end of the week when I hadn't heard back I called to follow up. I heard nothing for the next four days so called again, and after another day and a half still have no information. He pointed out an additional and less obvious significant repair. He said it was urgent but would be tricky because of its location and the manufacturer doesn't make this kind of brick anymore. Apparently he has decided not to take on this project. In my last message I simply asked to know what the obstacle is, because I'm concerned whether anyone will be able to reuse or replace our existing brick. It's not a problem if he can't take on the project, but given he made it sound like our second story wall could potentially collapse, it is a problem for me that he declined to even follow up. I am moving on to other companies.

Please see above.

Old World Masonry did a fantastic job. Very professional. Quality work and craftsmanship. I am very pleased.

The estimates we received were insanely expensive and we're projecting weeks and about 2 weeks of work. Eric's team got it all finished in 2-3 days and the end result was amazing. The house passed all inspections with flying colors and eventually sold with no issues. Very grateful for the service, will definitely use again.

He was timely and clean! He was funny and made me feel like I truly mattered.

Very upfront and professional. He was very busy and still got us taken care of. Project scheduling and scope of work were things Eric always communicated well as things changed throughout the process of remodeling job. Would def recommend this company to friends and family.

It's great! Looks like brand new. I would recommend him to anyone that asked me.

Excellent. We requested several changes to the tile and he was very flexible. Made it easy for us to make the changes. Very professional. Was timely with his work.

It looked brand new when they were done. Other contractors said they couldn't do it. They showed up everyday and cleaned up at the end of each day. They were very polite. I would definitely hire again. Thanks guys.

Very professional, helpful with all the details, on time, and it looks great. Thanks guys!

I called him about some water damage around my tub and he gave options to have it re tiled with the same style or to upgrade to a more decorative tile. The new tile looks great, no leaks around my tub now, and he also cleaned the grout on the bathroom floor. He stayed in contact me with me about when he was going to be here and progress on the job. 10/10 will use again for my next project!