Metro Appliance

Appliance Repair, Appliance Sales and Installation

About us

From our large selection of pre-owned appliances to our repair services that have been helping Des Moines, IA customers for over 30 years, you'll always get amazing customer service when you choose Metro Appliance. We repair many household appliances such as washers, dryers, refrigerators, ranges and dishwashers. 60 day in town warranty on appliances, 30 day warranty on labor. We also offer 10% senior and military discount.

Business highlights

36 years of trusted experience

Services we offer

Appliance Repair - washers, dryers, refrigerators, oven range, stove & dishwashers. We offer the sale of used appliances.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-107 of 107 reviews

Cindy V.
08/2013
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Ken C.
07/2013
4.0
appliance repair
  + -1 more
No
Description of Work: diagnosed

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$62

Gregory H.
09/2012
5.0
appliance repair
  + -1 more
Excellent advice.
Description of Work: The company researched my problem with a washing machine, and was very honest in that there really was no fix for the problem. They could have come out and charged me, but rather they were totally honest with me about a common problem, what I could try, and the work arounds if it did not resolve itself. I am impressed that they were so honest with me and I will call them in the future if I need appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
08/2012
5.0
appliance repair
  + -1 more
EXCELLENT service. See above.
Description of Work: Took out and replaced evaporator fan motor for freezer. Tim knew exactly what the problem was and had the part on hand. Showed up in the time frame agreed upon and called first just as they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jim C.
04/2011
5.0
appliance repair
  + -1 more
Well..
Description of Work: Well..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John W.
08/2009
4.0
appliance repair
  + -1 more
satisfactory
Description of Work: Problems with washing machine. They came out the next day and found a broken tensioner wheel - ordered a new wheel, tensioner arm and belt while we had it apart. Came back after receiving parts and put them in quickly. I was happy with the charges - $58 for service call to check it out - $30 for parts and $40 to come back and install. I was very happy to not feel ripped off. That was my fear. I have recommended them to friends and would contact them again for appliance repairs or purchasing used gear.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Timothy I.
08/2009
5.0
appliance repair
  + -1 more
Fine.
Description of Work: Washing machine stopped agitating along with loud noises and a burning smell. Repairman replaced worn belts but warned that the transmission could also be going. The washing machine did run ok for several more loads but then died again with the same problem. We will be shopping for a new washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Contact information

4400 Hickman Rd, Des Moines, IA 50310

http://www.metro-appliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Metro Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Metro Appliance accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Metro Appliance does not offer free project estimates.
No, Metro Appliance does not offer eco-friendly accreditations.
Yes, Metro Appliance offers a 10% senior discount.
No, Metro Appliance does not offer emergency services.
No, Metro Appliance does not offer warranties.
Metro Appliance offers the following services: Appliance Repair - washers, dryers, refrigerators, oven range, stove & dishwashers. We offer the sale of used appliances.

Contact information

4400 Hickman Rd, Des Moines, IA 50310

http://www.metro-appliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM