Metro Appliance

Appliance Repair, Appliance Sales and Installation

About us

From our large selection of pre-owned appliances to our repair services that have been helping Des Moines, IA customers for over 30 years, you'll always get amazing customer service when you choose Metro Appliance. We repair many household appliances such as washers, dryers, refrigerators, ranges and dishwashers. 60 day in town warranty on appliances, 30 day warranty on labor. We also offer 10% senior and military discount.

Business highlights

36 years of trusted experience

Services we offer

Appliance Repair - washers, dryers, refrigerators, oven range, stove & dishwashers. We offer the sale of used appliances.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-100 of 107 reviews

Peggy C.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They inspected my washer for a leak and for excessive vibration on spin cycle. They didn't find anything wrong but told me I had a 30 day warranty.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66.78

Debra C.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil D.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne D.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I was hugely pleased with the Metro Appliance Technician, Josh, that came to our home to fix our broken dryer. He came as scheduled and was knowledgeable, efficient, helpful, and polite. He promptly diagnosed & fixed the problem, and answered all my questions. I truly appreciated his pleasant and courteous manner. I highly recommend Josh & Metro Appliance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rose J.
11/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
punctuality
4.0

Yes, I recommend this pro
$66

Tushar S.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed laundry washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carla S.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called to schedule to have my icemaker replaced. The technician tried a couple of things to be sure I really needed a new icemaker, rather than just a fix. He installed the new icemaker and it works great. He was very professional and explained everything he was doing. I would highly recommend them and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sam S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our washer was not releasing the water and would not go through certain cycles. The issue was with the lid switch. He fixed it within just a few minutes. He did a really good job, it just seemed expensive for how little work he did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Seth M.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer/dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Harvey K.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: They said it was not fixable. Not sure about that. Had to take his word for it. Wound up buying a new refigerator. It it had been fixed it would have be an A rating.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Larry N.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired wash machine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Peter K.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The junior chief came to our house and was very nice, he understands how to make you comfortable. |

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dennis B.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob D.
09/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer. Parts weren't readily available, so they came back a few days later and finished up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$115

Nancy S.
09/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Everything turned out fine. I would recommend them. They replaced a control panel.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roberta L.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karrie T.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Crista G.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My front-loading wash machine was stopping randomly during the spin cycle. It was also not spinning some loads adequately. Fearing the worst, I called a service person from Metro Appliance to come and check it out. I had had favorable encounters with them before, and knew I could rely on them for honest work. I was elated to learn that he could find no problem. I was even happier to hear that since no work was done, I would not be charged. He said that if the problem occurred again and he came back out and was able to fix something, only then would I be charged. Luckily, the problem has not resurfaced. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Pamela M.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This provider changed out our ice maker mechanism.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kelly W.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Provider cleaned out dispenser in washing machine.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$62

Steve P.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very impressed and will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Charlotte R.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Washing machine leaked and the main seal had to be replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Wanda S.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Reconnected dryer vent to dryer. Recommended someone to clean dryer duct. No charge. They had repaired dryer in July. Also recommended someone to repair ice dispenser in refrigerator door. We thought it was the computer. Turned out to be broken electric wire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca G.
01/2014
5.0
appliance repair
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4400 Hickman Rd, Des Moines, IA 50310

http://www.metro-appliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Metro Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Metro Appliance accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Metro Appliance does not offer free project estimates.
No, Metro Appliance does not offer eco-friendly accreditations.
Yes, Metro Appliance offers a 10% senior discount.
No, Metro Appliance does not offer emergency services.
No, Metro Appliance does not offer warranties.
Metro Appliance offers the following services: Appliance Repair - washers, dryers, refrigerators, oven range, stove & dishwashers. We offer the sale of used appliances.

Contact information

4400 Hickman Rd, Des Moines, IA 50310

http://www.metro-appliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM