Reviews
1.33 Reviews
Showing 1-3 of 3 reviews
John H.
03/2012
landline phone service
+ -1 moreI placed my order and got a confirmation number, I have yet to receive the equipment used for the service. I was unable to find a phone number for them and haven't been able to reach a representative. I just want the jack.
Description of Work: I ordered phone service for 5 years.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$73.31
richard S.
11/2011
landline phone service
+ -1 moreunknown
Description of Work: MAJIC JACK.COM HAS SOME HOW OBTAINED MY DEBIT CARD ACCOUNT NUMBER AND THEY HAVE CHARGED MY ACCOUNT 4 TIMES FRAUDLENTLY AND THEY ARE APPEARENTLY DOING THIS TO OTHER PEOPLE AS WELL. HERE IS A COMPANY THAT DOES NOT STOP FRAUD. I HAVE BEEN CHARGED $81.64 FOUR TIMES AND THEY HAVE MY MONEY FRAUDULENTLY.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Mary S.
11/2008
landline phone service
+ -1 moreMy Magic Jack arrived only a couple of days after I ordered it. I had no problems installing it. Then the honeymoon was over. Below are some of the problems I encountered:People calling me from cell phones would get a message saying I was unavailable. While talking with someone, I could hear them but they couldn't hear me. Every time you dial a number, you have to use the area code. I was instructed to "upgrade" almost every time I encountered any difficulties. Even after going through this process, the problem still remained. There is no number to contact Magic Jack. I put the toll free 411 number down for Magic Jack to get Angie's List to accept my submission because there is no number to call Magic Jack. You can only look up your problems from a list of FAQ's on their website or have a live chat with a rep. The funny thing is is that when the cable company came out to install a phone line for me, both techs told me they were considering getting a Magic Jack until I told them about all the problems I had with it. I even offered to give them my Magic Jack, but they didn't want one anymore!
Description of Work: I purchased a Magic Jack USB device. They say on their website how you can have inexpensive phone service and what a great deal it is and what high quality phone service it provides.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
$40
Contact information
unknown, Des Moines, IA 50313
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Landline
FAQ
Magic Jack is currently rated 1.3 overall out of 5.
No, Magic Jack does not offer free project estimates.
No, Magic Jack does not offer eco-friendly accreditations.
No, Magic Jack does not offer a senior discount.
No, Magic Jack does not offer emergency services.
No, Magic Jack does not offer warranties.
Contact information
unknown, Des Moines, IA 50313