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Iowa Computer House Calls, Inc

Computer Repair, Website Design & Development, Computer Training

About us

Iowa Computer House Calls is dedicated to making technology work for you. Whether you need computer repair, virus or spyware removal, networking, assistance buying a new computer, or just help trying to get something to work, you can count on the professionals at Iowa Computer House Calls, Inc. We are locally owned and all our work is guaranteed. Instead of gathering up all your computer parts and taking them to a Big Box retailer, call Iowa Computer House calls, save a little money and we will come to you! We offer a wide variety of services and can adjust to your needs. Give us a call today to find out how we can be of help to you!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Installation, Repair, Maintenance, Virus Removal, Adware Removal, Spyware Removal, Networking, Wireless set up, Wireless Printer setup, Troubleshooting, Data Recovery, Slow Computer, Restores, General Clean up, System Optimization, Software Repairs, Hardware Repair, Upgrades, Data Transfer, Smart Phone and Tablet Expertise.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
17%
1
33%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.0
responsiveness
4.1
punctuality
4.5
Showing 1-6 of 6 reviews

Jennifer N.
09/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: Left message with no response 3 weeks ago.
Rating CategoryRating out of 5

Sonja W.
07/2014
1.0
computer repair
  + -1 more
Did not respond to my contact made on their website.
Description of Work: Did not respond to my email contact

Rating CategoryRating out of 5
responsiveness
1.0


Sandra S.
10/2012
5.0
computer repair
  + -1 more
Scott, did what he said he would, no surprises. He kept us informed. Price was very reasonable. We have used their services three times, could not be happier. WE highly recommend Scott and Iowa Computer House Call. THANK YOU, Scott
Description of Work: Scott worked on changing our router setting to allow phone access to our DVR. He also fixed a computer which had been hit with a virus that stopped it from working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

George P.
06/2012
2.0
computer repair
  + -1 more
I sent him an email telling him I did not want his services and I though he was arrogant.
Description of Work: I had a variety of issues on my home computer, and needed a trouble shooter. In addition to actually "fixing" issues, some of the issues required the owner of Iowa Computer House Calls to answer my questions and explain how something was done. Twice he told me he was there to fix my computer, not to be a trainer! He seemed to be in a bad mood all the time he was here. This is the first experience like this I have had.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$95

Response from Iowa Computer House Calls, Inc
Hi Member, I truly am sorry for the miss-communication that we have had. I really thought our appointment was for a malfunctioning computer. When it turned out to be a very quick fix, I stayed for an extra 2 hours going over various things with you because you had questions. My recollection of our appointment was pleasant. You were a pleasure to talk to and I remember hand shakes and smiles at the end. It wasn't until over a month later that I received an email from you saying you were dissatisfied and still having some procedural issues and wanted me to come back for free. Also, I'm not sure why but I never did get the second email from you saying I was arrogant. Anyways, no hard feelings on my end. If you still need help or want to discuss feel free to give me a call. Have a great day, Scott

Marty K.
06/2012
5.0
computer repair
  + -1 more
I think they provided very good, timely service with fair pricing and I was very satisfied with them. I will use them again in the future.
Description of Work: I used Iowa Computer House Calls to connect my device to wireless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti E.
10/2011
5.0
computer repair
  + -1 more
Overall I am completely satisfied! I called on a Thursday, they scheduled the appointment the following day, arrived on time and quickly fixed my computer problems and gave advise for additional, FREE options for keeping my computers safe! I will definitely use them again!
Description of Work: I had 2 computers that were infected with Viruses and Iowa Computer House Calls came to my house, was on time and efficient and cleaned both computers as well as made suggestions for safety and security as well as suggestions for optimizing my computer processing. They also made suggestions of free options that are available to solve some of my issues! Great partner in keeping my computers running great! I will recommend them to everyone that needs help! Patti Update Jan. 2014- I had another issue with my computer and I called Iowa Computer House calls and was directed over the phone how to fix my issues with no charge and the instruction to call back if the issues persist and they would come out to fix my computer! The over the phone solution worked! They will definitely be my first call with any computer issues!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Iowa Computer House Calls, Inc
We are happy you are happy :-) In response to your suggestion, we are in fact developing a Loyalty/service program. If you would like to be notified when the program goes live (soon), I would suggest subscribing to our "News and Updates" which can be done on the right hand side of our web site http://iowacomputerhousecalls.com Thanks again and give us a call anytime! Frank and Scott

    Contact information

    5800 SE 8th Street None, Des Moines, IA 50315

    www.iowacomputerhousecalls.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development,
    Computer Training

    FAQ

    Iowa Computer House Calls, Inc is currently rated 4 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Iowa Computer House Calls, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Iowa Computer House Calls, Inc does not offer free project estimates.
    No, Iowa Computer House Calls, Inc does not offer eco-friendly accreditations.
    No, Iowa Computer House Calls, Inc does not offer a senior discount.
    Yes, Iowa Computer House Calls, Inc offers emergency services.
    No, Iowa Computer House Calls, Inc does not offer warranties.
    Iowa Computer House Calls, Inc offers the following services: Installation, Repair, Maintenance, Virus Removal, Adware Removal, Spyware Removal, Networking, Wireless set up, Wireless Printer setup, Troubleshooting, Data Recovery, Slow Computer, Restores, General Clean up, System Optimization, Software Repairs, Hardware Repair, Upgrades, Data Transfer, Smart Phone and Tablet Expertise.

    Contact information

    5800 SE 8th Street None, Des Moines, IA 50315

    www.iowacomputerhousecalls.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM