Hicklin Door Services

Garage Doors, Doors

About us

Hicklin Door Services has specialized in garage door and door opener systems since 2002. Our family-owned business is small enough to serve each customer personally and large enough to take care of any garage door project, whether residential, commercial or industrial. For complete customer satisfaction, we exclusively sell and recommend one of the top garage door manufacturers - Garaga garage doors. Business hours: Seven days a week from 6 AM to 10 PM. Showroom by appointment only. 24 hour emergency service for Des Moines

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential, Commercial and Industrial garage doors and operators. We sell, install and service all garage door models and electric operators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 432 reviews

Nita B.
04/2017
5.0
garage doors
  + -1 more
We had an afternoon doctor appointment, and we discovered in the morning that the garage door would not open. They arrived by noon, fixed the problem, and we made it to the doctor on time.
Description of Work: Broken garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl M.
04/2017
5.0
garage doors
  + -1 more
Very straightforward and professional.
Description of Work: Overhead garage doors serviced and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
03/2017
5.0
garage doors
  + -1 more
Good. The tech noticed a problem I hadn't seen, and corrected it onsite. Also made good suggestions about middle-of-the-road upgrades, and proposed the cadillac solution but didn't do a hard sell and allowed me to make my choice. Much appreciated!
Description of Work: Garage door check and minor repoar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ashley K.
03/2017
5.0
garage doors
  + -1 more
These guys were awesome! When I bought the home, the inspector recommended a garage door tune up. I found Hicklin on Angies list and they had great reviews so I gave them a try. After I purchased the deal through Angies list, they called to set up an appointment for the next day. Noah communicated with me every step of the way and told me what additional work I should have done to get the door back in good shape. Would definitely calls these guys again and would recommend to anyone.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Cory C.
02/2017
5.0
garage doors
  + -1 more
Service call placed at 8:45 - was given appointment window of 11-1 - techs were running ahead of schedule and repair was completed by 10:45 - very impressed!
Description of Work: broken garage door spring

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan D.
01/2017
5.0
garage doors
  + -1 more
Good fixed the door and gave tips for continued maintenance
Description of Work: Garage door maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kellie F.
01/2017
4.0
garage doors
  + -1 more
The door did not reflect the issue when the service person was present, but within a week I ended up replacing the opener with a new one as the door stopped opening all together. I'm not sure what the service technician ended up doing to "tune up the door", but it ended up being a wasted $60. I did, however, hire them to come back and install the new opener, which they did a great job of. I gave them a B on professionalism only because I was quoted a time range they would be at my house and was expecting a phone call to tell me when they were on their way. They did not call ahead of time, they just showed up. Also, given the fact that my door failed to open within a week of their visit, it would've been nice if they would've offered me a discount on the install of the new opener, but they did not.
Description of Work: My garage door was intermittently opening and I was hoping it could be fixed with a tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna M.
01/2017
5.0
garage doors
  + -1 more
He arrived on time, went to work right away, and finished in less than half-an-hour.
Description of Work: The workman checked the condition of all the moving parts of the overhead door and applied a lubricant as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

ANAND C.
12/2016
5.0
garage doors
  + -1 more
Punctual and prompt service Tuned up garage door and gave suggestions on what can be done regularly to maintain the garage door.
Description of Work: Tune up the Garage Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marilyn A.
12/2016
5.0
garage doors
  + -1 more
Serviceman was very professional and on time. He also replaced my burned out garage lightbulbs!
Description of Work: Annual garage door maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

tom C.
11/2016
5.0
garage doors
  + -1 more
Good - our appointment was for 9 a.m. - 11 a.m. and he called to day he'd be here around 10 (which I appreciated), and arrived just a couple mins after. Very professional and knowledgeable. Reprogramed keypad remote, fixed 2nd light on garage door opener and inspected sensors. I'm very satisfied! Would definitely hire again.
Description of Work: Purchased through Angie's List: Garage Door Tune-up. Wanted to make sure garage door was in good working order for winter. Also keypad remote wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Roger G.
11/2016
5.0
garage doors
  + -1 more
Very well. The technician got to work right away and gave me some money savings tips. I've used Hicklin in the past they have always been very professional
Description of Work: Had a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
11/2016
5.0
garage doors
  + -1 more
He was fine, he did great! He was very professional, nice, and did all he could do. He took care of the problem and was in and out of there in half an hour.
Description of Work: They fixed a minor repair on the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Gregory O.
10/2016
5.0
garage doors
  + -1 more
Everything was done accordingly to what was offered in a deal. Serviceman answered all my questions, made some suggestions. Was friendly and polite. Job was done quickly and professionally.
Description of Work: DEAL DESCRIPTION. Here's the Deal: $59.00 for a garage door tune-up Includes 21-point safety inspection Lubricating all moving parts on door and opener Balancing door for proper weight Tightening hinges and making minor adjustments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny W.
10/2016
5.0
garage doors
  + -1 more
I requested an appointment online and received a call an hour later. They gave me a same-day (Saturday) appt. window of 1-3pm. Service Tech arrived at 2pm and did a FANTASTIC job. He walked us step by step through his recommendations. We purchased the house new 10 years ago and the opener has always rattled. We had the original installer out previously and them said it was normal. Hicklin-suggested adding a support bar without us even mentioning that problem. The opener is so quiet now and runs like a dream. Great service, very professional- would definitely use them again and recommend to everyone!
Description of Work: We need a new garage door opener installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Jeff J.
09/2016
5.0
garage doors
  + -1 more
The garage were squeaking a straining when opening and closing but they are quiet and work effortlessly now Technician lubricated and tightened the springs and also realigned the sensors. The work was done quickly and hassle-free. They arrived about 15 minutes later than the 2 hour window we had set but the owner called to let me know of they delay. Overall, a really great experience and well worth the money.
Description of Work: They adjusted and lubricated garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Mack T.
09/2016
5.0
garage doors
  + -1 more
Very professional. Knew door would require heavier springs than suggested by reference book. Price was quoted over phone and charge for service was same as quote even though technician bascially did job twice to make sure correct weight springs were used.
Description of Work: Springs replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jack H.
09/2016
5.0
garage doors
  + -1 more
The tech was on time, completed checks timely. Replaced the bottom seal. I definitely would use Hicklin for door and opener maintaince.
Description of Work: Annual check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Arlene S.
08/2016
5.0
garage doors
  + -1 more
Garage door opener was adjusted and now works well.
Description of Work: Garage door opener was sticking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura H.
07/2016
5.0
garage doors
  + -1 more
He was quick to respond, professional worker. Did the job in one day and it was a 16 foot door! Looks great, couldn't be happier with the results.
Description of Work: New garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob B.
06/2016
5.0
garage doors
  + -1 more
The appointment was quick and easy. The technician was friendly and informative and answered all my questions.
Description of Work: Troubleshoot issue with receiver - none of our remotes or keypads were working. The technician was able to correct the issue without replacing the logic board (which would have been several hundred dollars).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Anthony S.
05/2016
3.0
garage doors
  + -1 more
Bought Angie's List "tune up" special for a problem with my garage door sometimes sticking and not opening fully. I was told by Hicklin this would be covered under this promotion. The tech arrived promptly and oiled up the bearings of my door and made one small adjustment to the force of the door motor and used some uni-strut to brace the motor more securely. Was at my house all of 15 minutes. I had already paid the fee for Angies List and I had to pay an additional $68.90 for this "service". Apparently that was just the call fee, so $45 to call them on the phone?? Then another $70 to come out for 15 minutes. Man, I'm in the wrong business. What's the work out to per minute? I own a business and I never mislead people like this and over charge for a simple service like that. In fact, I think they charge you based on where you live and what you have in your garage. The service guy was very nice but the company misleads you on so-called specials on Angie's List. Don't buy it, you'll pay double or more than what it really costs. I don't ever review anything online but this one has been bothering my ever since, just because of the principals of business and being fair and honest. Well, guess what, Hicklin is not any of those.
Description of Work: looked at my garage door for 15 minutes, sprayed some oil. Real hi-tech work

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$113

John S.
04/2016
5.0
garage doors
  + -1 more
On both the initial visit and the installation date, they arrived within the time they quoted, worked quickly, and explained the situation well. I'm very pleased with the garage door itself and with Hicklin's prompt and curteous service.
Description of Work: Installed a new Garaga brand steel garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Cheryl F.
04/2016
5.0
garage doors
  + -1 more
Jake, office staff, was very courteous and professional. He advised a technician would be out between 1:00 - 3:00 pm the same day. Eric, the technician, arrived at 1:45 PM. He was also courteous, professional and very knowledgeable. He graciously answered all of my questions. Initially the call was to replace one broken spring...but Eric recommended that both be replaced since one was gone...the other would probably not be far behind. So...to avoid another service call, he replaced both. I rated the price as 'N/A' as I do not have anything to compare it to. Two springs was $199 plus tax and the door seal was about $37.00 plus tax.
Description of Work: Replaced both springs and door seal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Greg C.
04/2016
5.0
garage doors
  + -1 more
I was told that the person would be at my place from 9-11. At 9 the next day he was in my driveway and ready to work. He looked at the door opener and door. Showed me where the spring was broke and had one on hand as well. Installed everything in an hour and was very courteous and had a good sense of humor. Would recommend this company to anyone.
Description of Work: Came to replace door opener and after inspection noticed I needed new springs as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$734

Contact information

1672 Northeast 53rd Avenue, Des Moines, IA 50313

http://www.hicklindoors.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
C133191
Trade License Locale
IA
Trade License Authority
Iowa Division of Labor
Trade License Expiration
03/13/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Hicklin Door Services is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Hicklin Door Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Hicklin Door Services offers free project estimates.
Yes, Hicklin Door Services offers eco-friendly accreditations.
No, Hicklin Door Services does not offer a senior discount.
Yes, Hicklin Door Services offers emergency services.
Yes, Hicklin Door Services offers warranties.
Hicklin Door Services offers the following services: Residential, Commercial and Industrial garage doors and operators. We sell, install and service all garage door models and electric operators.

Contact information

1672 Northeast 53rd Avenue, Des Moines, IA 50313

http://www.hicklindoors.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM