Hicklin Door Services

Garage Doors, Doors

About us

Hicklin Door Services has specialized in garage door and door opener systems since 2002. Our family-owned business is small enough to serve each customer personally and large enough to take care of any garage door project, whether residential, commercial or industrial. For complete customer satisfaction, we exclusively sell and recommend one of the top garage door manufacturers - Garaga garage doors. Business hours: Seven days a week from 6 AM to 10 PM. Showroom by appointment only. 24 hour emergency service for Des Moines

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential, Commercial and Industrial garage doors and operators. We sell, install and service all garage door models and electric operators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 432 reviews

Brian P.
11/2017
5.0
garage doors
  + -1 more
Good, they show up on time , did the work, left no mess. There was a little mix up on the cost, but after they checked with their boss everything was good. I would told they had most parts in their truck if a part was needed. I asked about the rubber seal at bottom of garage door they don't carry it , it would need to be ordered. They never called back about it.
Description of Work: Garage door maintenance and rollers replacements. Angie's List special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sherry W.
11/2017
5.0
garage doors
  + -1 more
Arrived on time. Very professional. Will definitely use again.
Description of Work: Garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Scott M.
11/2017
5.0
garage doors
  + -1 more
It went well. My garage door lifter is not working properly
Description of Work: Garage door and lifter tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Brian P.
11/2017
5.0
garage doors
  + -1 more
No issues with services. I had asked about a new rubber seal at the bottom of the door, they didn't have one that would fit. I thought they were going to call me with price.
Description of Work: Garage door maintenance and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jill B.
11/2017
5.0
garage doors
  + -1 more
Wonderful. They were very prompt to schedule the service at which time we were very happy with the improvements they made in the functionality of our garage doors, they're now running much more smoothly!
Description of Work: Servicing our garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nita B.
10/2017
5.0
garage doors
  + -1 more
Hinklin replaced the rubber bottom shield with a plastic one. This will make it harder for the woodland critters to destroy. We were very pleased with the results.
Description of Work: Our home backs up to a wooded area. Chipmunks or mice had chewed holes into the bottom rubber shield on the garage door. That shield needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
10/2017
5.0
garage doors
  + -1 more
Great. The person that showed up began working immediately. He explained exactly what he was going to be doing.
Description of Work: Replaced a broken spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcy W.
10/2017
5.0
garage doors
  + -1 more
They were able to handle the problem quickly, they price was decent. They had to come back and fix a problem on our end and they came back out and fixed it.
Description of Work: Replaced garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike G.
10/2017
5.0
garage doors
  + -1 more
Hicklin was on time and very pleasant to work with
Description of Work: Garage Door tune up was done professionally and promptly. Door is now very quiet and smooth in opening/closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dennis R.
10/2017
5.0
garage doors
  + -1 more
Excellent, very professional service, would highly recommend
Description of Work: Garage door maintenance and tuneup. Helped reset sensors and sold me a new opener for a very reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Clint G.
10/2017
5.0
garage doors
  + -1 more
Very happy with the garage door check-up / tune-up package! Tech Noah checked everything over, lubricated the hinges and rollers on my garage door, and made a few adjustments to the drive unit. This made the door operate much smoother and more quiet. My door is very wide (18 feet) and Noah detected a slight warp in the one of the panels. He added a metal strut to the inside of the panel to make it a little more rigid. This fixed the slight warp, and the door operated even better. I feel like this maintenance will prolong the life of my garage door and prevent future problems. Very prompt, professional service. Thank you!
Description of Work: I purchased the $59 Garage Door check-up / tune-up package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jasen S.
09/2017
5.0
garage doors
  + -1 more
The work went well. It started with a very professional call with their receptionist late in the afternoon, and she was able to arrange to have someone out the very next morning, which was faster than I had hoped. The two techs who came out were very courteous and professional. They were actually early and were able to quickly get the work done, which had to do with adjusting the locking mechanism on our garage door. They quickly took the lock off, re-adjusted it to get it working again, and put it back on, and the door works just like it should now. I also noticed they took the time to do a little preventative maintenance by spraying lubricant on the garage door wheels, which I really appreciate since that may prevent future problems. Cost wise, this seemed a bit high given how fast it went (probably no more than 20 mins) and that no new parts were required, but I think that's partly because I got billed the minimum hourly charge, which is probably 1 hour, plus the standard travel charge. I would have expected something more like $80-90 for a very quick call like this, rather than $116, which is why I gave a "B" for price. On the other hand though, the hourly rate itself seemed fair, so on other longer jobs that aren't super quick fixes and use up multiple hours, and where the travel charge doesn't make up such a large percentage of the bill, I could see myself being able to give an A on price. Just not for today's job. I am happy overall with the work that was performed, and would consider hiring them again.
Description of Work: Our garage door was only opening up half way, and then it would stop. We called Hicklin to have them diagnose and repair it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Nathan O.
08/2017
5.0
garage doors
  + -1 more
The technician arrived on-time and performed the work effectively and efficiently. Very professional.
Description of Work: Needed the hardware replaced on my garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John E.
08/2017
5.0
garage doors
  + -1 more
I had my own (almost new) garage door opener and box of parts that I got from a friend that needed a higher clearance system. I gave them the box of parts and opener and they did the rest. Hicklin was fast, friendly, did great work, and even moved upwards a shelf bolted into the wall that was in the way of the opener. I will definitely use Hicklin again!
Description of Work: Garage door opener, sensor and control panel installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Resa E.
08/2017
3.0
garage doors
  + -1 more
There were two men who came to our house. The one who installed the springs was kind, professional, and got right to work. The other one, however, used inappropriate language in front of my children several times and overtly questioned the work of his coworker. He was extremely unprofessional and tainted the entire experience.
Description of Work: We needed new springs for our garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

$200

John W.
08/2017
5.0
garage doors
  + -1 more
Was very impressed with responsiveness of this company. A garage door came down on my wife's car as she was leaving for work and they were out within an hour, repaired garage door and mechanism within 30 minutes at a very reasonable cost. Both techs were professional and pleasant to work with. I wouldn't think twice about calling them out again. First time using them. A+ all the way around!
Description of Work: Garage door failed, falling on my wife's car when she needed to go to work...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jeff H.
07/2017
5.0
garage doors
  + -1 more
I was having issues with my garage door not staying closed. They got back to me the same day that I contacted them, and were able to schedule an appointment for the next day. They showed up on-time, found the issue, fixed it, and I haven't had any problems since. I will definitely contact them again if I have any more issues.
Description of Work: Garage door needed repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

David L.
06/2017
4.0
garage doors
  + -1 more
Went fine, got good results, just a bit pricey.
Description of Work: Garage door springs and tune up

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Lisa C.
06/2017
5.0
garage doors
  + -1 more
The first time they fixed it, it quit working again a few days later. They were great to come right back and make adjustments at no charge. It works great now.
Description of Work: Had my garage door opener repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Shauna S.
05/2017
5.0
garage doors
  + -1 more
Excellent! I called at 0730 and they were able to accommodate me same day, rolling into my driveway by 0900! The technician was great, completing the work by 1000. The door works nicely... better than it had before it needed repair.
Description of Work: Both springs needed replacing on our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Jacquie D P.
05/2017
4.0
garage doors
  + -1 more
Went well. We had to have them come back to replace the trim that warped. Lights burned out in first two months of use on new garage opener we purchased from them.
Description of Work: Replaced spring on garage door until we received the new garage door we ordered and replaced garage opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Jim U.
04/2017
4.0
garage doors
  + -1 more
The tech was fine, but just couldn't repair the problem my door was having. Their solution was to put in a new mechanism on the door. I was hoping they could do some adjustments to make it work more smoothly. They were on time and very friendly.
Description of Work: purchased offer: $45 Garage Door Service Call Plus Credit

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Brian P.
04/2017
5.0
garage doors
  + -1 more
Good, they could not replace the seal on the door as they do not carry the size. They were suppose to give me an estimate on replacing it or call me back , I have received either at this time.
Description of Work: Garage door servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth J.
04/2017
5.0
garage doors
  + -1 more
Well. They adjusted and replaced a small item at no cost.
Description of Work: Just needed the garage door maintenance done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason H.
04/2017
5.0
garage doors
  + -1 more
Reasonable, dependable, prompt and professional. They do a great job explaining things. This is the second time using them and I highly recommend them for any job big or small. Enough said!!!
Description of Work: Tune up and replacement of spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

1672 Northeast 53rd Avenue, Des Moines, IA 50313

http://www.hicklindoors.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
C133191
Trade License Locale
IA
Trade License Authority
Iowa Division of Labor
Trade License Expiration
03/13/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Hicklin Door Services is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Hicklin Door Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Hicklin Door Services offers free project estimates.
Yes, Hicklin Door Services offers eco-friendly accreditations.
No, Hicklin Door Services does not offer a senior discount.
Yes, Hicklin Door Services offers emergency services.
Yes, Hicklin Door Services offers warranties.
Hicklin Door Services offers the following services: Residential, Commercial and Industrial garage doors and operators. We sell, install and service all garage door models and electric operators.

Contact information

1672 Northeast 53rd Avenue, Des Moines, IA 50313

http://www.hicklindoors.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM