Hicklin Door Services has specialized in garage door and door opener systems since 2002. Our family-owned business is small enough to serve each customer personally and large enough to take care of any garage door project, whether residential, commercial or industrial. For complete customer satisfaction, we exclusively sell and recommend one of the top garage door manufacturers - Garaga garage doors.
Business hours: Seven days a week from 6 AM to 10 PM.
Showroom by appointment only.
24 hour emergency service for Des Moines
Business highlights
23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential, Commercial and Industrial garage doors and operators. We sell, install and service all garage door models and electric operators.
I am so glad I took advantage of the Angie's List deal for a Garage Door Tune Up. The tech showed up 10 minutes early and was very polite and provided me with options to make my garage door work better, No high pressure just info on the options. I had him replace the all the rollers with new ones and WOW what a difference. If you have an older garage door I highly recommend you do yourself a favor and get this deal
Description of Work: Garage Door Tune Up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104.91
Andy K.
05/2015
5.0
garage doors
+ -1 more
These guys were very friendly. They new what they were doing and explained every bit of it. I was highly impressed and I would recommend them!
Description of Work: Garage door servicing and replaced a few parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marge M.
05/2015
5.0
garage doors
+ -1 more
Wonderfully. installation was in the tuck-under garage of a 105 year old house. The crew showed up a half hour early and worked for six hours (which I gather is twice the typical time) to complete the job, without a single complaint about the difficulty. They carefully cleaned up. Everything looks great and works very smoothly.
Description of Work: Replaced garage door and opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Bill G.
05/2015
5.0
garage doors
+ -1 more
Came out the same day I paid for the offer. Quick service.
Description of Work: Spent the $60.00 for the garage door tune-up (regular price $110). Not sure if it was worth the price since he was only over for no longer than 10 minutes. Think he just tightened up some springs and that's about it. Probably do it again in a couple of years, if there is another offer to make sure there are no unforeseen problems. Had good experience in the past with Hicklin and would use their services again for other work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Judy K.
04/2015
5.0
garage doors, doors
+ 0 more
He was very prompt and professional. Did his diagnostics and found rollers needed to be replaced. Price for tune-up was $60 and new rollers were $99.00 with lifetime warranty on parts, which, I thought, was very reasonable. Will definitely do business with them again and will recommend them to everyone.
Description of Work: Did 21-point safety inspection lubricated moving parts on door Replaced old rollers with full set of neoprene ball bearing precision rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164.94
Yvette W.
04/2015
2.0
garage doors
+ -1 more
It seemed to be going quite smoothly. Then the technician was trying to sell me a new garage door - beware!
Description of Work: Purchased the garage door tuneup deal through Angie's List.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$60
Response from Hicklin Door Services
[member name removed], I'm sorry you were not completely satisfied with your experience when our tech performed your service. Our technicians are trained to offer products that are needed. We not only service doors but also sell new doors. If a new door is needed our policy is to recommend a new door. Thank you for your business!
Paul S.
04/2015
5.0
garage doors
+ -1 more
It went well. He came and did what I needed to have done. He was courteous, on time, helpful. I asked the guy for a sticker to put on by the door so I would call them next time.
Description of Work: He did a tuneup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Linda C.
04/2015
4.0
garage doors
+ -1 more
The tech showed me his price list of services. I selected the best service in my budget. He was on time and knowledgeable about the products and skilled in the installation of the parts.
Description of Work: The tech changed my springs and cables. He balanced the door and lubricated the moving parts. He replaced the strip along the bottom. The garage door tuneup deal covered his service call fee.I was expecting to get a discount but was charged the walk in customer amount. Door operates quietly.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Vernon E.
03/2015
5.0
garage doors
+ -1 more
Made adjustments and made recommendations for weatherproofing.
Description of Work: Inspect and service garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Daniel T.
03/2015
5.0
garage doors
+ -1 more
All went extremely well and no issues.
Description of Work: Performed door adjustments and new weather seal on the bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Jerry S.
03/2015
5.0
garage doors
+ -1 more
I purchased an Angie's list big deal for $60. They were prompt in responding to my preferred appointment dates and in fact, took the first one. The tech called me up about 30 minutes before he was going to show up, reconfirming my address. he showed up on time, clean and very polite. He checked the door and everything was fine ut the sluggish performace of the door was due to bad rollers and he recommend replacing them with a new nylon roller. It was a $99 additional coast but the door was an older model and still had the original rollers on it. I opted for the replacement rollers and he was done in 30 minutes. He tested the door, lubed the hinges, advised me on monthly lubrication and he was done! My door has never been so quiet and it performs really well. Good Job!
Description of Work: checked door for balance, inspected track and rollers and operation of opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
David E.
02/2015
5.0
garage doors
+ -1 more
They were prompt, knowledgeable and professional.
Description of Work: They fixed our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Kimberly M.
02/2015
5.0
garage doors
+ -1 more
Quick to respond by phone and in person for followup quote to fix problem requesting solved. Gave acurate estimated project date. Honest, professional, & experienced. Keeps inventory on hand. Didn't have to hear the words we will have to order it.
Description of Work: total replacement existing two car garage door and opner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Amie C.
02/2015
5.0
garage doors
+ -1 more
When the technician got there he realized he could not do the "updated" as I had a broken spring- which was going to cost $200.00. I was very pleased as to how Tim, the owner, handled this. Even though they weren't able to perform the job that I had paid for, he was able to offer me a solution that worked for both of us.
Description of Work: No- see below
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jeff S.
02/2015
4.0
garage doors
+ -1 more
The service was fine. I did not dislike anything.
Description of Work: I purchased a Big Deal for Hicklin Overhead Doors, Inc. They just inspected the door and replaced the rollers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Donovan H.
02/2015
5.0
garage doors
+ -1 more
The service was good. He was able to fix it within a short order, and got it back to where it should have been. He showed up on time, got right to work, fixed it and was very courteous.The price was excellent, and their responsiveness was very good.
Description of Work: I had purchased a big deal for Hicklin Overhead Doors. He said there was a problem with the box and he fixed it within a couple of minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Steve S.
02/2015
5.0
garage doors
+ -1 more
Great Service. Very knowledgeable. Service man showed me how to lube the door and gave me some other pointers.
Description of Work: Preventative Maintenance Service, installed new upgraded wheels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Aaron N.
01/2015
5.0
garage doors, doors
+ 0 more
My garage door opener was very old, and it may have even been original with the house. Some of the steel cabling was frayed and coming loose, and the lift eventually stopped working. On top of that, the door itself was also showing its age and had some wear and cosmetic damage. When the guy from Hicklin came over to give me a quote he told me that it could not be repaired. The opener had to be replaced and that it wouldn't cost much more to replace the door as well. My garage door and opener looked so bad that I felt he was being honest with me, and the price sounded good so I agreed to have them do the work. In just 18 days the new door that was ordered was ready and they they were able to install it quickly and professionally while I was away at work. It looks and works great, I have no complaints at all.
Description of Work: Replaced Garage Door and Opener with new door and opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$770.85
Stephen W.
01/2015
3.0
garage doors, doors
+ 0 more
ok.. It took them 2 service calls to resolve. Motor was workign fine on both door openers when they arrived and tested during the service call one of the door opener motor quit working . ?? Hicklin couldn't tell me why it quit working just that I needed to replace .
Description of Work: Service Garage Doors , Replace Garage Door Moor on 1 of them .
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$500
Angela W.
01/2015
5.0
garage doors
+ -1 more
He oiled all the hinges/parts on the track, offered to re-align my motion detector (which I didn't have him do though and recommended a new seal for the bottom of my garage door.
Description of Work: I wanted a basic tune-up to ensure my garage door was working well and properly going into winter after recently purchasing a new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Cory S.
01/2015
5.0
garage doors
+ -1 more
The service was really great. They were really good. They were prompt. They got out there right away. I thought their prices were fair. They were professional and courteous. I have nothing but good things to say about them. The work they did turned out fine. For the initial deal, it was more than the $60, but I had some other work done that they did for me that was not included in the package. It was not that much. I called them and scheduled it and they were out in a few days. I would use them again in the future and I did.
Description of Work: I purchased a Big Deal for Hicklin Overhead Doors. When the time they were out, I basically had the standard garage door service. Then, I used them again to have a new garage door opener put on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Marge M.
01/2015
5.0
garage doors, doors
+ 0 more
It turned out that my primary problem (garage door no longer opened fully in temperatures less than 25 degrees) was caused by the fact that the person who installed the door opener--years ago--failed to adjust the opener properly. The service person discovered the problem and made adjustments, as well as lubricating and adjusting the door's springs. I will still need a new garage door one of these days, but it appears I have more time to plan for it now. The service man was very professional and a pleasure to speak with.
Description of Work: Evaluated my failing garage door, and made adjustments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Robert J K.
12/2014
5.0
garage doors, doors
+ 0 more
It went Great. He got here around 1:PM started working on door and had it all done in about 30 min.
Description of Work: They service the door they lubricated all moving parts on door, balancing door plus they replace the rollers on the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
James K.
12/2014
5.0
garage doors
+ -1 more
In the process, he discovered some parts starting to wear out in my main door, and showed me where the wear was and he wasn't making it up. He was able to replace the motor in the other door and it immediately began to pull a lot more smoothly and quickly. Good preventative maintenance. Very professional and prompt. This is the second time I've used them over the last couple of years and I'd use them again.
Description of Work: I was having trouble with my third car garage door not closing all the way. They quickly fixed the problem and proceeded to service both doors all the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Susan B.
12/2014
5.0
garage doors, doors
+ 0 more
Old fashioned one piece lift up door broke and partially came off tracks. Very heavy door, awkward to lift and was afraid to remove and replace would be a nightmare! Called Hicklin in the morning and had new door ordered by afternoon. They came out to the house and inspected the garage, measured and ordered the door. Was a special order due to the size but I was amazed they could get one to fit. Took about two weeks to get the door delivered but soon as it came in, they scheduled the installation. The also got rid of the ancient old door and hauled it off. They came back for a follow up the next day to adjust the door and finish installing the lock and hardware. VERY pleased! Recommend without hesitation. The new door is a basic one, fits perfectly, and lifts easily manually. Had worried about the old door for years and had always been afraid would be impossible to replace it without hiring someone to do custom carpentry and installation. So, very happy with Hicklin - they were easy to work with, friendly, and did a nice job!
Description of Work: Removed old door on single car detached garage and replaced the door and hardware - was special order door due to size.
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Hicklin Door Services is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Hicklin Door Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Hicklin Door Services offers free project estimates.
Yes, Hicklin Door Services offers eco-friendly accreditations.
No, Hicklin Door Services does not offer a senior discount.
Yes, Hicklin Door Services offers emergency services.
Yes, Hicklin Door Services offers warranties.
Hicklin Door Services offers the following services: Residential, Commercial and Industrial garage doors and operators. We sell, install and service all garage door models and electric operators.