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Free Estimates
YesWarranties
YesReviews
3.52 Reviews
Showing 1-2 of 2 reviews
Victor K.
08/2017
gas logs
+ -1 moreIt was night and day difference in service and knowledge. There were several things that were occurring and service technician took time to show me and discuss effects. He cleaned the fireplace extremely well, replaced embers, corrected the air flow inlet and now I have the best fire I've had since I moved in two years ago! This is the first review I've ever done on these types of sites. It's a pleasure to have people come out who know what they're doing and I plan to use them again.
Description of Work: I had a gas fireplace which had soot on glass. Previously was told by another company it was because the wind came from another direction and caused backdraft. Not being knowledgeable I assumed that was the case. I became wary after speaking to a few folks and was directed to the Fireplace Center. I personally went there to talk to owner who was very knowledgeable. I had them come to service my fireplace.
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Yes, I recommend this pro
$130
Jeff B.
11/2012
gas logs
+ -1 morek was started. Then we learned the measuring that had been done initally was wrong and the unit we selected did not fit and the doors were incorrect as to what was ordered as well. We had a gaping hole for about 2 weeks when I phoned the business to inquire as to what was going on and they told me our correct items were in and they were waiting for a call from us. In the long run we truly enjoy our fireplace but it was a mess right from the start. The Fireplace and BBQ Center refused to be accoutable for any of their errors, the electrician left wood shavings from drilling all over our basement floor and I needed to take additional time off work to correct their errors. It was a very disappointing and frustrating experience.
Description of Work: We shopped around to convert our wood burning fireplace to gas log. We decided on the Fireplace and BBQ Center because we liked the quality and design of the product. We went to order the design and door selection and thought it odd when the owner did not write down any information regarding our selection. The pricing quote included the electrician and the installation date was set for 10-12-12. On that date, the technician showed up about 25-30 minutes late and immediately asked me if the electrician had shown up yet and I informed him that no he did not. With further investigation it was determined that the owner did not schedule the electrician that day. They had to get someone else in as a rush and I ended up having to pay the electrician separately before the work would be completed and this service was to be included in my total cost. When this was complete the remaining wor
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$4,500
Contact information
1800 86th St, Des Moines, IA 50328
fireplacecenteronline.comLicensing
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Service Categories
Gas Logs,
Fireplaces,
Gas Grills,
Firewood
FAQ
Fireplace and BBQ Center is currently rated 3.5 overall out of 5.
Yes, Fireplace and BBQ Center offers free project estimates.
No, Fireplace and BBQ Center does not offer eco-friendly accreditations.
No, Fireplace and BBQ Center does not offer a senior discount.
No, Fireplace and BBQ Center does not offer emergency services.
Yes, Fireplace and BBQ Center offers warranties.
Fireplace and BBQ Center offers the following services: Gas Fireplace, Wood Fireplace, Wood Insert, Electric, Gas Inserts, Gas Stove, Gas Logs, Glass Doors, Accessories, Gas Grills, Natural Gas, Electric, Smokers, Charwood, Awnings, Fire pits, Cornstove, Cornfurnace, Woodstove, Pelletstove, Woodinsert
Contact information
1800 86th St, Des Moines, IA 50328
fireplacecenteronline.com