Do not keep appropriate books and records. Can not keep track of payments made by customers. Repeatedly calls for additional payment. Have been instructed by phone and in writing to never return to my home for snow removal or any other purposes.
Description of Work: snow removal from drive and sidewalks
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$70
Lise M.
11/2009
2.0
lawn service
 + -1 more
When he came to get the check from my daughter, he was unhappy with the $225.00 left (as 1st quoted at $200) and he waited for me to get home, he then began yelling and badgering me - telling me he quoted $250.00 he had to pay a bunch of people he took 2 loads of leaves etc. making a big scene and threating to dump a load of leaves in my yard. I gave him another check for $50.00 to get rid of him and he stormed off. He came back 10 minutes later because the checks were made out to E & J Lawn (title on business card) not "Eric Brown" as he left aon my voice mail, telling me he could not cash these checks I was trying to get free raking. He was screaming on my front stoop, threating to call the cops... which I told him to go right ahead. I ended up writing another check, getting the other two back, and I will never do business with him again. As he left my front door, I believe he was yelling obscenities at us. It was only myself and daughter at home and my daughter was about ready to call the cops herself because she did not feel it was a safe situation.
Description of Work: He advertises in the Des Moines Register "Service" section. I had him clean my gutters, and he had quoted $100.00 over the phone, when he asked for payment he said that they were a little worse than he expected so if I wanted to pay him something extra that would be good. I paid 115.00 He stated he raked leaves so I asked him for a quote he told me $200.00 and I asked if it inclued removal, he said yes. I asked if he would take some bags of leaves also, he said no. i came home the yard looked good, the bags were taken away great. I left a check for $225.00 for my daughter to give him when she got home from school since he took the bags. In the meantime he left a message at work telling me it was $250.00 because he mowed and another 25.00 for the bag removal.
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Service Categories
Snow Removal,
Lawn and Yard Work,
Tree Service,
Leaf Removal,
Hauling,
Gutter Cleaning
FAQ
Eric's Lawn Care is currently rated 1.5 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Eric's Lawn Care accepts the following forms of payment: Check
Yes, Eric's Lawn Care offers free project estimates.
No, Eric's Lawn Care does not offer eco-friendly accreditations.
No, Eric's Lawn Care does not offer a senior discount.
Yes, Eric's Lawn Care offers emergency services.
Yes, Eric's Lawn Care offers warranties.
Eric's Lawn Care offers the following services: Snow removal, gutter cleaning, lawn care, tree trimming, trash hauling & leaf removal.