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Dry Basement Foundation Repair

Foundation Repair, Basement Waterproofing

About us

Dry Basement Foundation Repair is Iowa's premier foundation repair and basement waterproofing contractor. Since 1975 we have fixed over 32,000 leaky settling foundations, bowed walls, basements, crawl spaces and unfinished basements .

Business highlights

49 years of trusted experience

Services we offer

Basement waterproofing, foundation repair, bowed wall repair, crawl space repair, basement finishing.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Adam S.
08/2015
5.0
basement waterproofing, foundation repair
  + 0 more
A representative came out about two weeks before the service was performed. He inspected the wall we were concerned about and explained what he thought needed to be done, in great detail. We decided on the spot to go with this company because of how their system works to hold foundation walls. I'd researched others and didn't like how it looked like it wasn't going to hold for years. This one has a couple thousand pounds of concrete poured to help the rods stabilize the walls. After signing the contract, they sent a rep out the Friday before they were supposed to start to make sure things were set to go. I showed him another wall that hadn't been exposed due to drywall being up before. I had taken it down and there were large cracks there as well. He took pictures and said he'd get them to his boss to see if stabilizing that wall was recommended. It was. When the crew showed up on Monday, they were on time. The crew leader was very polite and all of the crew members introduced themselves. They were a very nice group of guys. The work was supposed to last 1 day, but they had trouble getting concrete so it took a second day. The crew leader explained what had happened and obviously felt bad. I wasn't concerned as I just wanted it done right. Upon completion of the work, they explained again what they had done and showed me how to monitor the sump pump. They cleaned up their materials and the mess. One of the drawbacks of this system is it does tear up your yard to dig the trench for the cement. We will have to reseed it. Another note is that I feel that the price of this service is fair. However, it is not cheap and there are cheaper options. I just didn't feel the other systems were nearly strong enough for my peace of mind. While I feel the price is reasonably fair for the work they do, I don't think it's a bargain. The warranty is good though.
Description of Work: The provider stabilized a wall and another half of a wall on our foundation which had begun to bow in. In addition, the provider installed their waterproofing system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Shirley R.
05/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Joann D.
01/2015
5.0
foundation repair
  + -1 more
My son had started my basement remodeling project, but was unable to complete it by the time he moved. I attended a local remodel show and spoke with Dry Basements. I was impressed with their product, so I had them come out to my house and provide an estimate. I had spoken with my neighbors who also had remodel work completed and was told a ball-park figure on what to expect a project such as this to cost per square foot. My neighbors expected Dry Basement to be significantly higher simply because of the product. To my amazement the quote was competitive. What I liked about the remodel project was that I had only one contact - Dry Basements. They lined up all the different contractors (plumbing, electrical, tile, flooring, carpentry, installing a gas fireplace, etc). Every one was professional and punctual. Dry Basement even used my extra supplies left over from my son's project and completed the work he didn't finish. They stayed true to their quote. If I changed my mind and wanted something different, it was no problem. They were respectful and adjusted the project accordingly. If I had more basement to remodel I would definitely use them again. If you are thinking about a basement remodeling project I strongly encourage you to at least get a quote from Dry Basements.
Description of Work: Complete basement remodeling project

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Pam L.
12/2014
4.0
foundation repair
  + -1 more
everything thing went pretty good. came on time, finished up a little earlier than they thought. the electrician came on 12/9 and finished up in about 4 to 5 hours. aesthetically looks nice. They cleaned up the outside nicely. they broke one of the basement panes on the outside, but fixed the next day. Dry Basement also gave me a 39 year warranty that is transferrable. All though they did clean up I think, if they used a shop vacuum, clean up on the inside would have been better . They took a door off and never said anything about coming back and putting it back on. All in all they did the job and my basement looks better for it.
Description of Work: sump pump and installation, wall plastic, wiring to accommodate the sump pump. Clean up when done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,100

John L.
09/2014
5.0
basement waterproofing
  + -1 more
Had a basement leak due to some exterior issues. Ryan from Dry Basement assessed the situation and provided a thorough, honest and low-cost solution. The solution didn't even include their service since it was an outdoor issue. No sales bull, just good, honest service. Will definitely call again if the need arises.
Description of Work: Honest & Very Knowledgable

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terri S.
09/2014
4.0
foundation repair
  + -1 more
When we called they were backed up on when they could give estimates as much as a month out. The Des Moines area had a very wet May and June. They were professional over the phone and later came out to give estimate. We hired someone else to do the job because they could do the work sooner and this was one of our rental properties. Estimate: $2500.00
Description of Work: Did not use, just got an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from Dry Basement Foundation Repair
Dear [Member], We had an appointment scheduled with you on August 15, 2014. Our phone log indicates we received a call from you on August 11, 2014 at 9:28 a.m. canceling the appointment. Therefore we have never been to this property nor have we given you an estimate for repair. We appreciate that you took the time to provide your review and feedback concerning your experience with Dry Basement®. We take customer satisfaction and comments very seriously and have worked hard for 40 years to ensure all of our customers receive quality service and workmanship. With the amount of rain in Iowa, we have been flooded with requests from customers, and our team has been working quickly to respond to all those calls. We are so sorry that, when you called, there was no immediate appointment available. There were already many appointments in place ahead of you. The appointment we made for you was the earliest one available without bumping someone else. One of the standards we have always maintained is having only fully trained estimators and installers on all jobs we do. In our industry there are companies that do not adhere to these principals, and so they may quote a job lower, use sub contractors or have warranties that really don't mean a whole lot when it comes to a warranty issue. This is not to say there are not other good quality companies. However, we want you to know we just don't add temporary and insufficiently trained staff in order to set more appointments when we are really busy. In terms of cost, we are not the cheapest since all our employees enjoy training and benefits that very few companies in our industry provide. We hope this information is meaningful to you, and you will consider removing your comments or changing your rating. If not, we respect that, and hope the repair work done by the company you chose will perform to your expectations now and over the long term. If we can do anything to help you in the future please let us now. Thank you for your consideration. Curtis Bramble President, Dry Basement, Inc.

gloria S.
06/2014
5.0
basement waterproofing
  + -1 more
fast-friendly and clean up great we had flood damage and needed to make sure this was not going to happen again-we had 3 of our four wall re tiled and a 2nd sump added-also wall covering so there will never be a issue with mold-they took down and then the manager himself came and help to re set them -DRY, DRY, DRY ! Very pleased wit the service and they are just around the corner
Description of Work: 3 walls of the basement had to have the sump pump and tiles added-concrete work-wall covering

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,330

Clare S.
06/2014
5.0
foundation repair
  + -1 more
The crew came in the first day and began cutting into the floor around the perimeter of the basement taking care of two separate rooms and the furnace room, which connects to the new basement through a doorway. As the work progressed the window wells were opened along the side of the basement closest to the driveway and window drains were installed to help control the water flow into the new drainage system. Next the dual sump-pump system was installed and the provider gave us complete details on how the system would work. He then asked us for input on how to locate the external drain to the exterior and we showed the installer where we would be installing a new deck and asked that the discharge point would be placed out clear of the overhang of the deck and would follow the edge of the existing concrete pad that would remain under the new deck. Next the installers brought loads of crushed rock to be used in back filling the interior drain channels along the perimeter of the basement floor. It was loaded from the driveway through one of the window wells that had previously been opened up along the driveway. The No-Water-System was placed in the channels and then covered with concrete and smoothed out. The floor was thoroughly cleaned and swept and then an open drain was installed below the floor level in the doorway connecting the old basement to the new. This crew was exceptionally courteous and cheerful. They were a delight to have in our home. We would recommend Spencer, Randy, and Zach to anyone. John Peterson was directly involved in the sump-pump installation and also provided the services of sales representative and foreman for the job. He was thorough, professional, and an absolute dear. They were all pleasant to be around and did not object to questions or a little light humor and such as the job proceeded.
Description of Work: Provider installed a perimeter interior below floor level drainage with sump pump to relieve water problems in the original section of the basement. Below ground water pressure was forcing ground water into the basement proper through the floor and walls as the exterior foundation drains were inadequate to move the water away from under the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,051

Clarence G.
06/2014
5.0
basement waterproofing, foundation repair
  + 0 more
Crew was polite and thorough and worked hard and diligent for my family. Awesome crew!!!
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Shirley R.
06/2014
5.0
foundation repair
  + -1 more
The crew of young men that worked on my foundation were courteous, neat, and very efficient at their job.
Description of Work: Stabilize wall and basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,215

Barbara B.
06/2014
5.0
foundation repair
  + -1 more
Everything went fine. No complaints. Took extra care not to track anything into the house.
Description of Work: Anchored wall, outside drainage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,755

Roberta A.
06/2014
5.0
basement waterproofing
  + -1 more
I was extremely satisfied with the job Dry Basement did on my foundation. They were reliable, on time, and a pleasure to work with.
Description of Work: Basement Waterproofing and Structural Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

    Contact information

    1410 E Diehl Ave, Des Moines, IA 50320

    www.drybasementia.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Foundation Repair,
    Basement Waterproofing

    FAQ

    Dry Basement Foundation Repair is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Dry Basement Foundation Repair accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Dry Basement Foundation Repair offers free project estimates.
    No, Dry Basement Foundation Repair does not offer eco-friendly accreditations.
    No, Dry Basement Foundation Repair does not offer a senior discount.
    No, Dry Basement Foundation Repair does not offer emergency services.
    No, Dry Basement Foundation Repair does not offer warranties.
    Dry Basement Foundation Repair offers the following services: Basement waterproofing, foundation repair, bowed wall repair, crawl space repair, basement finishing.

    Contact information

    1410 E Diehl Ave, Des Moines, IA 50320

    www.drybasementia.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed