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Des Moines Computer Repair

Computer Repair, Computer Sales, Computer Training

About us

Computer Repair, LOCAL Laptop Repair, Data Recovery, PC maintenance, upgrades, new system setup, optimization, virus, spyware removal & protection, new and used computers, network installation (wired/wireless), web site design, computer and applications training/tutoring. Home or Business, we can fix it! Microsoft Partner. Accepts personal and business checks, Credit Cards and payments via paypal. Cost is determined by job. Remote Service (via Internet), drop-off service, mail-in service, or On-Site (Your home or office) house-calls. Pickup/Delivery available in metro Des Moines (see website at www.IowaComputerRepair.com for additional information, services and details).

Business highlights

30 years of trusted experience

Services we offer

Computer Repair, Laptop Repair, Data Recovery, PC maintenance, all PC services, network installation (wired/wireless), web site design, computer and applications training/tutoring. Remote Service (via Internet), drop-off service, mail-in service, or On-Site (Your home or office) house-calls. Pickup/Delivery available in metro Des Moines (see website at www.IowaComputerRepair.com for additional information, services and details).

Services we don't offer

We do NOT sell parts. We provide service only: repairs, consultation, networking services and custom-built systems.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
33%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.4
responsiveness
4.3
punctuality
4.1
Showing 1-12 of 12 reviews

Amy U.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: There was some minor confusion regarding the action needed on my laptop (a miscommunication over the phone), they responded quickly to adjust and perform the necessary fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Mark P.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: The problem w/ my computer was diagnosed (bad RAM) while i stood there over the lunch hour, took maybe 20 min and i was out the door, computer working like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

DEBRA W.
07/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Kathi S.
07/2014
5.0
computer repair
  + -1 more
He was able to come the day I called. Was punctual, professional and very helpful.
Description of Work: Got rid of viruses on my computer. Did other testing and gave advice for speeding up my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mary M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Repaired broken power input on my laptop. Efficient and honest

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ELLEN K.
08/2012
5.0
computer repair
  + -1 more
See above
Description of Work: I've had my computer to them twice in the last year. Once was for a virus and the other was a self-inflicted wound. Both times they did a thorough job. That took more than a couple days but both times they did quality work and made me better than before the incidents, adding extras to my desktop just because they knew it would be nice to have . They also added a remote link that I've used when I had minor problems or questions, they've helped me out at no extra charge. There is something about the sound on my system that isn't like everyone else. They really tried to fix it and finally figured out another solution. They are proffessional and knowledgeable and helpful and hardworking. I've recommended them to friends and would recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

MICHAEL M.
10/2011
4.0
computer repair
  + -1 more
They got the job done; it took one full week.
Description of Work: Replaced hard drive in laptop and reinstalled files from crashed hard drive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$400

Pamela W.
05/2011
5.0
computer repair
  + -1 more
see above
Description of Work: After placing initial inquiry about a 5yr old dexk top computer acting very slowly on all commands, we discussed cost and availability of services. I took the unit out. They came out and carried unit into the office. We reviewed problems, costs and time needed to repair.Upon completion of repairs, I received a thorough explanation of all things corrected and a demonstration of reorganization of programs and places where appropriate things were put. I feel their professionalism and computer expertise were exhibited at all times. They also carried the computer back out to the car for me. They explaned potential problems I might encouter and how and when to deal with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maria K.
03/2011
2.0
computer repair
  + -1 more
I have not been happy with their service, they don't get back to you in a timely manner, they take a long time to get the work done, much longer than they promised, and they are very high priced.
Description of Work: I dropped off my computer to get cleaned up and have my disc compartment fixed. I had to go back for them to fix the disc compartment. After I received my computer, I then started to get malwire and a virus. I emailed them and called them several times, no answer. I just took it somewhere else and received better service.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$185

ELLEN K.
03/2011
4.0
computer repair
  + -1 more
I discussed on phone, then dropped my computer off. Paid a deposit of $50 on an estimated bill of $150. Later diagnosed as needing more time and $300. Had to go by again and drop off software to be reloaded. I felt like I had to keep calling him, partly because he wasn't real big at checking back but also because he seemed to favor calling the phone # listed as third choice. Once, 3 days went by before I realized he had left me a message. If he had called the number I kept leaving, that part would have gone smoother. When the work was finally complete, I went in to pick it up and he was great at showing me what he had done, and how I would be able to use it at home on my own. He installed a virus protection he feels is superior - and free. He also installed software to enable him to take control from his office. That came in handy a couple of weeks later when I discovered I didn't have sound. I called him and he was able to fix the problem quickly. It's been 1 1/2 months and I'm happy with my system again. Also, he gave me a 10% discount because I found him through Angie's list.
Description of Work: My computer was doing nutty things and apparently full of viruses; needed a full cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$270

Byron R.
10/2010
4.0
computer repair
  + -1 more
The quality of the repair was OK. Three months later the laptop is working fine, but there is a slight cosmetic issue. When the closed up the insides they left a very small part of a wire exposed. Iowa Computer does not carry a big inventory of parts. Once they determined what was wrong, they had to order the part. So the repair took a few days longer to complete. The delay was not too long, but future customers should keep this in mind when choosing Iowa Computer. I would use them again.
Description of Work: The screen om my son's laptop was not working. Iowa Computer ran some diagnostic test to determine the cause of the problem. It didn't take them long to determine the problem and order the part.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$75

Bryan W.
07/2010
5.0
computer repair
  + -1 more
Rather than charge me a "flat rate" they charged me a VERY FAIR PRICE for the work performed.
Description of Work: I had a small problem with my monitor which was beyond my expertise. They quickly returned my call and fixed the problem within minutes of my bringing it in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Des Moines Computer Repair
Thank you for the opportunity to be of service Member, and for your nice review! We go out of our way to provide top-notch technical expertise and exemplary service to our customers and it's nice to be acknowledged. We appreciate your business (and your kind words) and look forward to serving you in the future.

    Contact information

    7580 Hickman Rd. Suite C, Des Moines, IA 50324

    Desmoinescomputerrepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    11:00 AM - 6:00 PM
    Tuesday:
    11:00 AM - 6:00 PM
    Wednesday:
    Closed
    Thursday:
    11:00 AM - 6:00 PM
    Friday:
    11:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Des Moines Computer Repair is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 11:00 AM - 6:00 PM

    Tuesday: 11:00 AM - 6:00 PM

    Wednesday: Closed

    Thursday: 11:00 AM - 6:00 PM

    Friday: 11:00 AM - 6:00 PM

    Saturday: Closed

    Des Moines Computer Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Des Moines Computer Repair does not offer free project estimates.
    No, Des Moines Computer Repair does not offer eco-friendly accreditations.
    No, Des Moines Computer Repair does not offer a senior discount.
    No, Des Moines Computer Repair does not offer emergency services.
    Yes, Des Moines Computer Repair offers warranties.
    Des Moines Computer Repair offers the following services: Computer Repair, Laptop Repair, Data Recovery, PC maintenance, all PC services, network installation (wired/wireless), web site design, computer and applications training/tutoring. Remote Service (via Internet), drop-off service, mail-in service, or On-Site (Your home or office) house-calls. Pickup/Delivery available in metro Des Moines (see website at www.IowaComputerRepair.com for additional information, services and details).
    We do NOT sell parts. We provide service only: repairs, consultation, networking services and custom-built systems.

    Contact information

    7580 Hickman Rd. Suite C, Des Moines, IA 50324

    Desmoinescomputerrepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    11:00 AM - 6:00 PM
    Tuesday:
    11:00 AM - 6:00 PM
    Wednesday:
    Closed
    Thursday:
    11:00 AM - 6:00 PM
    Friday:
    11:00 AM - 6:00 PM
    Saturday:
    Closed