City Builders

They were horrible to deal with- The communication was confusing because so many people were involved. Their story changed depending on who you talked to in the company. They didn't respond to calls, they were late doing the project several times,The installer was unprofessional and slow. He smoked half the time he was at my house when we was supposed to be installing windows. I came home one day and he was in my garage smoking cigarettes (with one hanging out his mouth) near my Harley and lawnmower and gas cans. They ordered the wrong front door for my house TWICE. I finally just decided to keep it and deal with what I had although I was not happy. They took about 3 times as long as they should have to install the product. The sliding door in the back had leaks in it when it was installed. It was expensive and if it was a good product I would be ok with the rest of it it but it still is not something I would have done again if I had a choice. The salesmans knowledge of the product was not great. The back door is really hard to open and they told me its just because its new but it has been months and it still is super hard to open. I used a different contractor for the siding and HIGHLY regret not using the other guy for windows and doors as well. I like the windows but they were not worth the hassle of dealing with this company.