Bell Brothers Heating and Air Conditioning, Inc.

Heating and Air Conditioning, Heating Oil, Energy Efficiency Auditing,

About us

Since 1955, Bell Brothers Heating and Air Conditioning of Des Moines has been the trusted expert in providing Central Iowa with complete indoor HVAC comfort solutions for homes and businesses — including heating and cooling design, installation, service, furnace and AC repair, maintenance programs, indoor air management and more. We are the ONLY Carrier Factory Authorized Dealer in the Des Moines area, so we offer high-efficiency, quality equipment. And as an owner-managed business, customer service is our No. 1 priority. Call us 24/7 at 515-244-8911.

Business highlights

69 years of trusted experience
Emergency Services Offered

Services we offer

Bell Brothers is committed to providing you with the best service possible for all whole-home comfort needs, including heating, air conditioning, geothermal systems, zone systems, Wi-Fi controls, water heaters and indoor air quality management, including air cleaners and purifiers, humidifiers and ultraviolet lights.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
3%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 71 reviews

Dan P.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
Annual fee of $238.00 for fall and spring check of unit.
Description of Work: They come service my unit twice a year.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for your review and business.

Donn M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. The installers arrived on time, did the removal of the old unit and installation of the new unit, tested the new unit, carefully explained how the new thermostat works, cleaned up thoroughly, and left. Bell Brothers completed the Mid-American rebate application and sent it along with the bill.
Description of Work: Install new furnace and central air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Glad we were able to get you taken care of. Thank you for the review and your business.

Ann S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We had very good service from Bell Brothers. That's who we use for our, just maintenance. About four years ago, we got new air conditioning from them.
Description of Work: This was just for a maintenance check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for your review and business.

Linda G.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
There were two guys, One came and finished up for the other because he had a sick wife. You pay for what you get. You could go and get one for a cheap price but I am not sure what kind of quality you would get. I do not worry about them coming into my home.
Description of Work: They installed my air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review and your business.

Donna B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for the last 25 years. I have service with them twice a year, one for my heating and another time for my cooling. They have always been great, that's why I stay with them. I have a maintenance contract. It usually takes about 45 minutes to an hour. They are professional.
Description of Work: I use Bell Brothers for heating and air conditioning service. They do my normal maintenance and they installed my unit three or four years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review and being a long-time customer. We appreciate your business.

Linda G.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They had been servicing our stuff for years. We had a 40 year old air conditioner that they replaced. With the furnace, that was the 3rd furnace in our house. We found out we had a bad heat exchange during a service inspection. It was over 20 years old. The quality of service was excellent. They came out as soon as they could. It could not have been done any faster. There are other heating and air conditioner companies in Des Moines but I have not used anyone else for years.
Description of Work: They installed my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for your review and business.

SHAWN M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very thorough and responded quickly. I did not know there was a leak and they located it on initial visit.
Description of Work: coiler replaced on geothermal a/c because of a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review and your business.

gaylene B.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Bell Brothers has been taking care of our furnaces and airconditioners for 29 years and have done a great job, always came right away when we needed them, have serviced them and kept them all running and in good shape.
Description of Work: They have installed 3 furnaces and airconditioners for us and serviced them for us and did repairs when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thanks for the review and your ongoing business. We appreciate you choosing us for your installations and service so many years!

Nanci G.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
When they did our air conditioner they spent about an hour cleaning things out and checking everything.I was impressed with the amount of work they did on a check up. I would definitely recommend.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thanks for the review and your business. Please let us know if there is anything else we can do for you.

Richard C.
03/2017
2.0
heating & air conditioning/hvac
  + -1 more
Great knowledgable technician, lousy service. They had installed the unit and yet when service had not been done for several years according to their records (mine too) & they were called by a new owner to service an operating system they failed to send the technician with the appropriate air filter???? Sad lack of foresight? A costly offer to have a filter delivered immediately? A length trip to town for a filter at their shop at rush hour?
Description of Work: Service Geo thermal

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for your feedback; it is comments like this that help us improve our processes. Unfortunately, due to space limitation of our trucks, we are unable to stock every type of filter needed for all customers. With the unit not having service since installation we did not have a filter size on record. We made the decision to have the correct filter delivered at no additional cost to you to get you back up and running as quickly as possible to make the best of not ideal situation.

Glenn P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I can now feel confident that heating system is realible and will not fail even in the coldest weather.
Description of Work: We have a very complex boiler that was giving us intermittent problems and finally quit firing altogether. The technician reveiwed the notes made by the technician on a previous visit and proceeded to evaluate and diagnose the problem. He found a loose electrical connection and was able to get the boiler to fire. Not satisfied with the apparent solution he proceeded to continue testing and discovered a low gas pressure reading, made a simple adjustment on the regulator to bring the pressure back into the required range, and the boiler has worked great to this day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Glad we were able to get your boiler back up and running. Thanks for the review and your business.

Loren S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great crew, left my basement cleaner than it was, they even took an old water heater that was sitting down there free of charge.
Description of Work: Replaced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business and let us know if there is anything else we can do for you.

Douglas R.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
We were happy with Bell Brothers from start to finish. We have an older home with an AC unit that was at least 25 years old. Bell Brothers came out, explained our option, and guided us toward an option that wasn't necessarily the most expensive. Their installers were good at what they did, and they didn't leave our home or yard a mess. We would absolutely hire them again.
Description of Work: New central air installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business and let us know if there is anything else we can do for you.

Sharpe S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was under warranty and we just had to pay for some warranty. We are on a contract where they come out twice a year to check it out. I have used them for the whole time we have been here about 12 years.
Description of Work: I use Bell Brothers. They come out every spring and fall to look at the heating and air conditioning. They replaced the blower last fall and they installed it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.

Gary T.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Initially was only going to have two supply runs replaced but Tom, on inspecting the ductwork did three. His sheet metal work is awesome! Also the dryer vent looks great. He had to go through brick to install it and it took quite some time to get the hole drilled.
Description of Work: Replaced corroded ductwork on furnace on three supply runs. Also installed a dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for your review and kind words about Tom. We appreciate your business.

Jennifer B.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
The service was fine. We have no issues with the unit. Two guys came and it took a few days to install it. They did what they said they would and were prompt and efficient.
Description of Work: They installed a new unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.

David J H.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
After repeatedly asking for a quote & after salesman returned from vacation, I gave up. I sent e-mails, and called twice only to get the run around. Apparently the Salesman decided he could not overcharge me enough, so it was not worth it. VERY DISAPOINTING FOR A COMPANY I HAD USED IN THE PAST.
Description of Work: Wasted my time, came out and looked at heating/ac units and house, said would e-mail quote, never received a quote

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


bj B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
I received a quote last year from Evan S. and Bell Brothers and I called them a call on Monday the 18th to see if the estimate was still good. There was a little increase in price, but the rebates increased so not much changed. I mentioned that my house was 88 degree at some point yesterday and he said he can get a crew out that next day to install. The crew showed up at 8:30, right on time, and told me they would be done around 3:00. I received a call from the guys at 2:45 saying they were done. I met them at my house and they walked me through everything and answered any questions I had. I would definitely recommend Bell Brothers to any one and I would use them again.
Description of Work: Installed a new Carrier Air Conditioner and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,090

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.

Carol A. W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have always been satisfied with them. I would recommend them to anyone.
Description of Work: They have done routine maintenance and fixed a freon leak for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.

Diane B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was very good. Came on time, friendly, professional and got right to work.
Description of Work: Serviced my elderly fathers central air and charged him /2 that another local company had been charging him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.

Larry B.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
Quick service, but must charge 250.00 an hour for labor. Receipt said replace motor total plus tax no further itemization.
Description of Work: Changed a motor on the vent duct on my HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$360

Response from Bell Brothers Heating and Air Conditioning, Inc.
We are happy to hear you were satisfied with the service that was provided. After reviewing our records, your invoice included labor, the cost to replace the motor and our standard $75 diagnostic fee for all service calls. We feel this was a fair price based on the repair that was performed.

Joseph M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional service technician. Uniformed, friendly and very competent. Explained the issues in detail, conducted the repairs and provided a detailed email with the services performed explained in detail. Excellent experience. Highly recommend
Description of Work: Sevice both our Geothermal that was freezing over and our 2nd furnace check up and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.

Marjorie M A.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
Instead of telling me I needed a new furnace, they did a lot of repair work on the old one. I wish they'd told me upfront that I'd have to just get a new one, since the old one was too old to be repaired. It would have more cost-effective. One of the techs was kind of rude. They had to come out several times for the same thing and I had to fuss to get them to use a new part. I did get a discount on the price. I'll be using them until my warranty is done on the furnace.
Description of Work: I bought a new furnace from them around January 2014.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$3,800

Response from Bell Brothers Heating and Air Conditioning, Inc.
We are sorry to hear you are disappointed with the service you received from Bell Brothers Heating and Air Conditioning. We strive to provide the best service to our customers, right from the start. In this case, we feel we did everything we could to accommodate your needs, including attempting to repair your old furnace per your request and then working with you on the price by crediting all of the repair costs, discounting the new furnace and ensuring you received a SAVE inspection to receive the MidAmerican Energy rebates.

Herb S.
01/2014
3.0
heating & air conditioning/hvac
  + -1 more
To get things done, it was a struggle. Apparently this is normal in that neighbors had a similar problem with the obstinance of the company. It all worked until about 3 weeks ago when the furnance started getting louder. Now I have a 3rd fan that has broken. Service Legends is doing the work and they are professionals. Bell Brothers can't figure out why it's like this sine, "I am the only one on earth having this problem". My suggestion is not to get a Carrier.
Description of Work: The main motor and fan unit were replaced on a 5 year old furnace. The president of the company blamed me for the broken parts in that I used a MR 5 filter which he said put too much pressure on the fan and motor. The specifications called for a filter opening more than 20% larger than what they provided for. An actual static test on the filters revealed that the higher pass filter only raised static pressure by less than 1 tenth of a foot pound. After the fan and the motor were replaced I had mentioned that the furnace needed more air coming in or else the same thing would happen again. Finally the salesman arranged for the installation of more duct work to carry more air. That lasted less than 3 years. Today the fan is broken again and the only thing Bell Brothers can say is, It came from Carrier. I guess Carrier makes furnaces that are designed to last less than 7 years.

Rating CategoryRating out of 5
quality
1.0

$175

patrick T.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
The job was done on time professionally I use them again
Description of Work: New furnace new air-conditioner.Water heater and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Bell Brothers Heating and Air Conditioning, Inc.
Thank you for the review. We appreciate your business.
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Contact information

2822 6th Ave, Des Moines, IA 50313

http://www.bellbrothers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Energy Efficiency Auditing,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Water Heaters,
Plumbing

FAQ

Bell Brothers Heating and Air Conditioning, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bell Brothers Heating and Air Conditioning, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers free project estimates.
No, Bell Brothers Heating and Air Conditioning, Inc. does not offer eco-friendly accreditations.
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers a 10% senior discount.
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers emergency services.
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers warranties.
Bell Brothers Heating and Air Conditioning, Inc. offers the following services: Bell Brothers is committed to providing you with the best service possible for all whole-home comfort needs, including heating, air conditioning, geothermal systems, zone systems, Wi-Fi controls, water heaters and indoor air quality management, including air cleaners and purifiers, humidifiers and ultraviolet lights.
Ask for details.

Contact information

2822 6th Ave, Des Moines, IA 50313

http://www.bellbrothers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed