About us
Business highlights
69 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.871 Reviews
Filter reviews by category
Showing 1-25 of 71 reviewsDan P.
10/2017
heating & air conditioning/hvac
 + -1 moreAnnual fee of $238.00 for fall and spring check of unit.
Description of Work: They come service my unit twice a year.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$238
Response from Bell Brothers Heating and Air Conditioning, Inc.
Donn M.
06/2017
heating & air conditioning/hvac
 + -1 moreVery well. The installers arrived on time, did the removal of the old unit and installation of the new unit, tested the new unit, carefully explained how the new thermostat works, cleaned up thoroughly, and left. Bell Brothers completed the Mid-American rebate application and sent it along with the bill.
Description of Work: Install new furnace and central air
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Ann S.
05/2017
heating & air conditioning/hvac
 + -1 moreWe had very good service from Bell Brothers. That's who we use for our, just maintenance. About four years ago, we got new air conditioning from them.
Description of Work: This was just for a maintenance check-up.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Linda G.
05/2017
heating & air conditioning/hvac
 + -1 moreThey had been servicing our stuff for years. We had a 40 year old air conditioner that they replaced. With the furnace, that was the 3rd furnace in our house. We found out we had a bad heat exchange during a service inspection. It was over 20 years old. The quality of service was excellent. They came out as soon as they could. It could not have been done any faster. There are other heating and air conditioner companies in Des Moines but I have not used anyone else for years.
Description of Work: They installed my furnace.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Response from Bell Brothers Heating and Air Conditioning, Inc.
Donna B.
05/2017
heating & air conditioning/hvac
 + -1 moreI have used them for the last 25 years. I have service with them twice a year, one for my heating and another time for my cooling. They have always been great, that's why I stay with them. I have a maintenance contract. It usually takes about 45 minutes to an hour. They are professional.
Description of Work: I use Bell Brothers for heating and air conditioning service. They do my normal maintenance and they installed my unit three or four years ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Linda G.
05/2017
heating & air conditioning/hvac
 + -1 moreThere were two guys, One came and finished up for the other because he had a sick wife. You pay for what you get. You could go and get one for a cheap price but I am not sure what kind of quality you would get. I do not worry about them coming into my home.
Description of Work: They installed my air conditioning unit.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
SHAWN M.
03/2017
heating & air conditioning/hvac
 + -1 moreVery thorough and responded quickly. I did not know there was a leak and they located it on initial visit.
Description of Work: coiler replaced on geothermal a/c because of a leak
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,600
Response from Bell Brothers Heating and Air Conditioning, Inc.
gaylene B.
03/2017
heating & air conditioning/hvac
 + -1 moreIt went very well. Bell Brothers has been taking care of our furnaces and airconditioners for 29 years and have done a great job, always came right away when we needed them, have serviced them and kept them all running and in good shape.
Description of Work: They have installed 3 furnaces and airconditioners for us and serviced them for us and did repairs when needed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Nanci G.
03/2017
heating & air conditioning/hvac
 + -1 moreWhen they did our air conditioner they spent about an hour cleaning things out and checking everything.I was impressed with the amount of work they did on a check up. I would definitely recommend.
Description of Work: Furnace repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Richard C.
03/2017
heating & air conditioning/hvac
 + -1 moreGreat knowledgable technician, lousy service. They had installed the unit and yet when service had not been done for several years according to their records (mine too) & they were called by a new owner to service an operating system they failed to send the technician with the appropriate air filter???? Sad lack of foresight? A costly offer to have a filter delivered immediately? A length trip to town for a filter at their shop at rush hour?
Description of Work: Service Geo thermal
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$100
Response from Bell Brothers Heating and Air Conditioning, Inc.
Glenn P.
03/2017
heating & air conditioning/hvac
 + -1 moreI can now feel confident that heating system is realible and will not fail even in the coldest weather.
Description of Work: We have a very complex boiler that was giving us intermittent problems and finally quit firing altogether. The technician reveiwed the notes made by the technician on a previous visit and proceeded to evaluate and diagnose the problem. He found a loose electrical connection and was able to get the boiler to fire. Not satisfied with the apparent solution he proceeded to continue testing and discovered a low gas pressure reading, made a simple adjustment on the regulator to bring the pressure back into the required range, and the boiler has worked great to this day.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Loren S.
01/2017
heating & air conditioning/hvac
 + -1 moreGreat crew, left my basement cleaner than it was, they even took an old water heater that was sitting down there free of charge.
Description of Work: Replaced furnace
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,900
Response from Bell Brothers Heating and Air Conditioning, Inc.
Douglas R.
12/2016
heating & air conditioning/hvac
 + -1 moreWe were happy with Bell Brothers from start to finish. We have an older home with an AC unit that was at least 25 years old. Bell Brothers came out, explained our option, and guided us toward an option that wasn't necessarily the most expensive. Their installers were good at what they did, and they didn't leave our home or yard a mess. We would absolutely hire them again.
Description of Work: New central air installed
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,500
Response from Bell Brothers Heating and Air Conditioning, Inc.
Sharpe S.
07/2016
heating & air conditioning/hvac
 + -1 moreIt was under warranty and we just had to pay for some warranty. We are on a contract where they come out twice a year to check it out. I have used them for the whole time we have been here about 12 years.
Description of Work: I use Bell Brothers. They come out every spring and fall to look at the heating and air conditioning. They replaced the blower last fall and they installed it.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Gary T.
06/2016
heating & air conditioning/hvac
 + -1 moreIt went great. Initially was only going to have two supply runs replaced but Tom, on inspecting the ductwork did three. His sheet metal work is awesome! Also the dryer vent looks great. He had to go through brick to install it and it took quite some time to get the hole drilled.
Description of Work: Replaced corroded ductwork on furnace on three supply runs. Also installed a dryer vent.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$475
Response from Bell Brothers Heating and Air Conditioning, Inc.
Jennifer B.
09/2014
heating & air conditioning/hvac
 + -1 moreThe service was fine. We have no issues with the unit. Two guys came and it took a few days to install it. They did what they said they would and were prompt and efficient.
Description of Work: They installed a new unit.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Response from Bell Brothers Heating and Air Conditioning, Inc.
David J H.
09/2014
heating & air conditioning/hvac
 + -1 moreAfter repeatedly asking for a quote & after salesman returned from vacation, I gave up. I sent e-mails, and called twice only to get the run around. Apparently the Salesman decided he could not overcharge me enough, so it was not worth it. VERY DISAPOINTING FOR A COMPANY I HAD USED IN THE PAST.
Description of Work: Wasted my time, came out and looked at heating/ac units and house, said would e-mail quote, never received a quote
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
bj B.
08/2014
heating & air conditioning/hvac
 + -1 moreI received a quote last year from Evan S. and Bell Brothers and I called them a call on Monday the 18th to see if the estimate was still good. There was a little increase in price, but the rebates increased so not much changed. I mentioned that my house was 88 degree at some point yesterday and he said he can get a crew out that next day to install. The crew showed up at 8:30, right on time, and told me they would be done around 3:00. I received a call from the guys at 2:45 saying they were done. I met them at my house and they walked me through everything and answered any questions I had. I would definitely recommend Bell Brothers to any one and I would use them again.
Description of Work: Installed a new Carrier Air Conditioner and Furnace
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$6,090
Response from Bell Brothers Heating and Air Conditioning, Inc.
Carol A. W.
06/2014
heating & air conditioning/hvac
 + -1 moreWe have always been satisfied with them. I would recommend them to anyone.
Description of Work: They have done routine maintenance and fixed a freon leak for us.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Bell Brothers Heating and Air Conditioning, Inc.
Diane B.
06/2014
heating & air conditioning/hvac
 + -1 moreIt was very good. Came on time, friendly, professional and got right to work.
Description of Work: Serviced my elderly fathers central air and charged him /2 that another local company had been charging him.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$106
Response from Bell Brothers Heating and Air Conditioning, Inc.
Larry B.
06/2014
heating & air conditioning/hvac
 + -1 moreQuick service, but must charge 250.00 an hour for labor. Receipt said replace motor total plus tax no further itemization.
Description of Work: Changed a motor on the vent duct on my HVAC system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$360
Response from Bell Brothers Heating and Air Conditioning, Inc.
Joseph M.
06/2014
heating & air conditioning/hvac
 + -1 moreVery professional service technician. Uniformed, friendly and very competent. Explained the issues in detail, conducted the repairs and provided a detailed email with the services performed explained in detail. Excellent experience. Highly recommend
Description of Work: Sevice both our Geothermal that was freezing over and our 2nd furnace check up and clean.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$245
Response from Bell Brothers Heating and Air Conditioning, Inc.
Marjorie M A.
04/2014
heating & air conditioning/hvac
 + -1 moreInstead of telling me I needed a new furnace, they did a lot of repair work on the old one. I wish they'd told me upfront that I'd have to just get a new one, since the old one was too old to be repaired. It would have more cost-effective. One of the techs was kind of rude. They had to come out several times for the same thing and I had to fuss to get them to use a new part. I did get a discount on the price. I'll be using them until my warranty is done on the furnace.
Description of Work: I bought a new furnace from them around January 2014.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$3,800
Response from Bell Brothers Heating and Air Conditioning, Inc.
Herb S.
01/2014
heating & air conditioning/hvac
 + -1 moreTo get things done, it was a struggle. Apparently this is normal in that neighbors had a similar problem with the obstinance of the company. It all worked until about 3 weeks ago when the furnance started getting louder. Now I have a 3rd fan that has broken. Service Legends is doing the work and they are professionals. Bell Brothers can't figure out why it's like this sine, "I am the only one on earth having this problem". My suggestion is not to get a Carrier.
Description of Work: The main motor and fan unit were replaced on a 5 year old furnace. The president of the company blamed me for the broken parts in that I used a MR 5 filter which he said put too much pressure on the fan and motor. The specifications called for a filter opening more than 20% larger than what they provided for. An actual static test on the filters revealed that the higher pass filter only raised static pressure by less than 1 tenth of a foot pound. After the fan and the motor were replaced I had mentioned that the furnace needed more air coming in or else the same thing would happen again. Finally the salesman arranged for the installation of more duct work to carry more air. That lasted less than 3 years. Today the fan is broken again and the only thing Bell Brothers can say is, It came from Carrier. I guess Carrier makes furnaces that are designed to last less than 7 years.
| Rating Category | Rating out of 5 |
|---|---|
| quality |
$175
patrick T.
01/2014
heating & air conditioning/hvac
 + -1 moreThe job was done on time professionally I use them again
Description of Work: New furnace new air-conditioner.Water heater and thermostat.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,200
Response from Bell Brothers Heating and Air Conditioning, Inc.
Contact information
2822 6th Ave, Des Moines, IA 50313
http://www.bellbrothers.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Heating Oil,
Energy Efficiency Auditing,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Water Heaters,
Plumbing
FAQ
Bell Brothers Heating and Air Conditioning, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Bell Brothers Heating and Air Conditioning, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers free project estimates.
No, Bell Brothers Heating and Air Conditioning, Inc. does not offer eco-friendly accreditations.
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers a 10% senior discount.
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers emergency services.
Yes, Bell Brothers Heating and Air Conditioning, Inc. offers warranties.
Bell Brothers Heating and Air Conditioning, Inc. offers the following services: Bell Brothers is committed to providing you with the best service possible for all whole-home comfort needs, including heating, air conditioning, geothermal systems, zone systems, Wi-Fi controls, water heaters and indoor air quality management, including air cleaners and purifiers, humidifiers and ultraviolet lights.
Ask for details.
Contact information
2822 6th Ave, Des Moines, IA 50313
http://www.bellbrothers.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed