A-1 Electric is an electrical contractor serving customers in Des Moines, Iowa and the surrounding communities. For over 30 years, our experienced electricians have provided customers with quality electrical services. Our electricians are well-trained and professional.
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
ALL ELECTRICAL CONTRACTING. RESIDENTIAL, COMMERCIAL AND INDUSTRIAL.
Description of Work: A gas stove needed to be removed and an electric one put in my rental house. It needed to be done in a certain time frame while the house was vacant. John came out promptly and all was good. He said that he would provide me with an estimate. He failed to do so and I found someone else to do the work.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Len S.
07/2017
5.0
electrician
 + -1 more
Fantastic!!
Description of Work: Outside of garage lighting repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Harold S.
07/2017
5.0
electrician
 + -1 more
Very well.
Description of Work: Replaced cable from outside to modem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Justin B.
01/2017
5.0
electrician
 + -1 more
John was great
Description of Work: The light in my laundry room was tripping the breaker each time it was turned on. John found and fixed the problem in less than an hour
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$105
Loren O.
07/2016
4.0
electrician
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Andy L.
07/2016
5.0
electrician
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Marilynn W.
04/2016
5.0
electrician
 + -1 more
unknown
Description of Work: Excellent electrician. Would definitely use again.
Rating Category
Rating out of 5
Yes, I recommend this pro
William H.
04/2016
3.0
electrician
 + -1 more
unknown
Description of Work: Spoke with them on the phone, described the problem and what I had been able to determine. The person I spoke with thought I had done something wrong in my trouble shooting and wanted me to check a few other things. They didn't seem interested in coming out to look at the job. I suspect it was too small to be worth their time.
Rating Category
Rating out of 5
responsiveness
3.0
Diana W.
03/2016
5.0
electrician
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim J.
01/2016
5.0
electrician
 + -1 more
unknown
Description of Work: Very knowledgeable and courteous.
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy G.
12/2015
5.0
electrician
 + -1 more
unknown
Description of Work: We had outside outlets that did not work. The Owner came out and did a bunch of tests/checks until he found the issue. Very happy with the service, the results and price. Very professional. Would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Andy L.
12/2015
5.0
electrician
 + -1 more
unknown
Description of Work: I've used them several times now and every time they do great work at a very reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Linda S.
09/2015
5.0
electrician
 + -1 more
unknown
Description of Work: We had lots of small jobs to do. Changing and upgrading several outlets and fixtures that were not working inside and outside on our house, and a problem in the circuit breaker box. Worked with John Stickel who was very helpful in guiding us on what was important and some items that could safely wait; as we were also keeping in mind possible future upgrades that might be wanted. I felt Mr. Stickel was thorough and the charges for his work were very reasonable. I would use this company again and have already recommended him to a few friends planning on electrical projects soon.
Rating Category
Rating out of 5
Yes, I recommend this pro
Shannon M.
08/2015
1.0
electrician
 + -1 more
unknown
Description of Work: Did no call back
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Justin G.
06/2015
5.0
electrician
 + -1 more
unknown
Description of Work: I thought I had a bare, live wire in the basement. Was able to get an appointment early the next day. Was only charged a service fee, though no work was needed.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from A-1 ELECTRIC
[Member name removed], Thanks for your business and the review , we look forward to working with you in the future. Sincerely, John Stickel
Paul A.
05/2012
5.0
electrician
 + -1 more
He came and did the work quickly and well.
Description of Work: Repair damaged line. Add outlets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Elizabeth R.
05/2012
1.0
electrician
 + -1 more
Received an estimate for $665 for the electrical work we needed done. The electrician who was here and did the work kept telling us how the job was much easier than expected because the wiring to our box was already done and they had not expected that. I mistakenly thought that meant my bill would be less. The electrician left a big mess in several rooms and when I let the owner know he was immediately defensive and implied my husband and I were lying (even though we sent him photos). Most bizarre experience ever with a contractor - and we have worked with many. When asking for an itemized bill we were told he would see us in small claims court. We have no intention of not paying, but just wanted to know exactly what we were charged for since the guy who did the work said the job was easier than expected. Weirdest experience ever, and since we are small business owners ourselves, it makes it that much harder to understand. Particularly with the good ratings here. We are dumbfounded and would never recommend this company based soley on their customer service, or lack there of. We are still awaiting an itemized bill, which I guess we are not going to get so we will have to go to small claims court. Which seems silly since we are more than happy to pay, we just want to be charged fairly.
Description of Work: We were renovating our bathroom and ran into some crazy wiring when replacing the light fixtures. A-1 came out and gave us a quote for fixing this and adding another gfi outlet for the jacuzzi tub. The electrical work was accomplished in less time than they estimated however because the line into our fuse box already existed and they didn't realize that. They were expecting to tear out drywall and ceiling in the basement, that wasn't necessary after they found a line that had been capped off behind a piece of wood molding.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A-1 ELECTRIC
A few hours after completing the bathroom project for this customer, I received a complaint from her stating I didn't provide the work as promised in the proposal and that my workers had left a mess at the job site. The proposal was clearly written what she would receive for the dollar amount and had been presented to her prior to beginning the work. The terms of the proposal were acceptable to her. In our first conversation after the work was completed, the customer suggested I reduce my price. I told her I would be willing to do that if she allowed me back into the job site and if I saw there were problems that could not be resolved. She refused to allow me back on to the job site. I told her I would like to come to the job site and address her issues as soon as possible the next morning. She declined my offer. Shortly after that, she contacted me again and said in addition to leaving a mess at the site, my workers had tipped over a can of paint thinner in their basement, filling the basement with fumes. She informed me she was turning the matter over to her husband and gave me his phone number. I called him and left a voice mail--he finally returned my call several hours later. He told me he was unwilling to let me review the issues at the job site in their home and that he was done with our company. I advised him that would be his choice, but he is obligated to give a contractor an opportunity to correct or repair any issues--he refused to do so. They also filed a complaint with the Better Business Bureau. The letter I received back from the Better Business Bureau states the following: RE: Case #32070585: Elizabeth Regenold. "Thank you for your cooperation in responding to the above consumer's complaint. Following our usual procedure, we notified the consumer of your response and requested notification of whether not it was satisfactorily resolved. The consumer has notified our office they are satisfied. Therefore, we have closed the complaint." We have been members of the Better Business Bureau since 1990 and have an A+ rating. This bill remains unpaid.
Clarissa F.
03/2012
5.0
electrician
 + -1 more
We had used them before on a very small job and found that they were very efficient. He did things according to code and did not cut any corners. They did an excellent job. One of the technicians got an illness which slowed down the job a little bit.
Description of Work: A-1 ELECTRIC wired our garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Steve S.
01/2012
5.0
electrician, generator service
 + 0 more
A-1 Electric completed all tasks. Owner John was able to have his people dig a trench for the underground conduit before the ground froze. A week later he brought in a crew of three to do the electrical part of the project. It took two days. They installed a 6 Circuit Main Lug Subpanel onto my Wads Worth Panel. New Sub Panel fed with 50 Amp 240 Volt Circuit. A 20 Amp 120 Volt Circuit was ran thru an underground conduit to the garage (Schedule 40 PVC) 1 inch case and a separate conduit for the phone line. All wiring completed professionally. They added an emergency shut-off switch for free. Taxes & Fees were included in the bid. There was some clean-up that didn't get accomplished... bits of wiring, screws etc... found in various places. However, we are very satisfied with the electric work.
Description of Work: A-1 installed a new Sub panel attached to the main. They ran power thru the basement, out the back and to the garage, via underground conduit. The rest of the Sub panel is now used for the air conditioner. Complete wiring of our new 24 x 24 detached garage (receptacles via EMT Raceways, six interior lights, three exterior lighting, six switches, garage door opener, phone line & jack, two motion sensors. Lines ran for 3 way switches in house. Two Red Dot In Use Receptacles on Exterior walls.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Dennis T.
09/2011
5.0
electrician
 + -1 more
Fine. No problems. Very friendly and competent and neat young man did the work.
Description of Work: Installed replacement exhaust bath fan and also checked venting and wiring in attic area. Was here about 1.5 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$105
Brian M.
04/2011
5.0
electrician
 + -1 more
The project was completed on time and within my budget.
Description of Work: I have used A1 Electric on and off for years and recommend them to all my friends. They are very professional and their rates are reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ryan M.
02/2010
5.0
electrician
 + -1 more
The owner came out and provided a not to exceed bid on the job. The price was extremely fair for the job. They did a great job communicating throughout the entire process. The electrician that came out to complete the job was very courteous. A great job done at a great price...What else could you ask for? I will definitely use them again in the future.
Description of Work: I had A-1 reroute a power and switch leg for recessed lights in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Earl K.
09/2009
5.0
electrician
 + -1 more
I will definitely use this company next time I need electrical work!
Description of Work: John spent time with me on the phone and gave me ideas of things to check before sending someone out. I ended up fixing the problem with no cost!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Suzanne J.
07/2008
5.0
electrician
 + -1 more
Both of our external plugs had failed, and we were concerned that the GFI circuit had gone bad. A-1 was able to determine that just the plugs were bad and replaced them. We had a few other concerns that were addressed promptly.
Description of Work: Repaired 3 plugs, ceiling light fixture, and replaced smoke detector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Emily C.
05/2008
5.0
electrician
 + -1 more
The estimate was a little chaotic; the owner got phone calls/pages very frequently as we were trying to discuss what we wanted to have done. The estimate he returned, however, was very detailed despite all the interruptions. The electrician who did the work worked quickly and the work was done well and for exactly the estimated cost (which was considerably lower than a couple of the other bids we got).
Description of Work: Replaced a dimmer, added an exterior outlet, repaired 2 dead outlets & installed 2 switched outlets.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Home Security Systems,
Generator,
Landscaping - Lighting,
Water Heaters
FAQ
A-1 ELECTRIC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
A-1 ELECTRIC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, A-1 ELECTRIC offers free project estimates.
No, A-1 ELECTRIC does not offer eco-friendly accreditations.
No, A-1 ELECTRIC does not offer a senior discount.
Yes, A-1 ELECTRIC offers emergency services.
No, A-1 ELECTRIC does not offer warranties.
A-1 ELECTRIC offers the following services: ALL ELECTRICAL CONTRACTING. RESIDENTIAL, COMMERCIAL AND INDUSTRIAL.