A+ Lawn & Landscape

On March 1st I met with the Lawn Care Manager who said he was going to have a soil sample taken, send to a lab, and let me know. He thought it would take a couple of weeks. I didn't hear anything. On March 22 I followed-up. The manager apologized, said he would check, and let me know by the end of the day. I didn't hear anything. I'm taking my business elsewhere.

Look no further for your lawn care needs! These Folks are Great! Called Ryan this spring and on the phone he had my property up on the computer discussing my needs, he quoted me six treatments at $89 a treatment with the first treatment free and if the weeds are not killed off they would come out after each treatment and administer a free treatment. I have an almost one acre lawn that has a dog leg irregular shape, I told Ryan I had extensive creeping charlie in my yard about one third of an acre and wanted to get rid of it. A+ always called indicating a time and date before sending out a technician...My Technician all year was Josh and I highly recommend him, after each treatment I called to say the creeping charlie was still there but dying and they must have come out three of four times and gave my lawn free treatments before the creeping charlie was killed off. Josh had a motorized application machine which he rode and applied fertilizer/herbicide and I watched him cover my whole property. I tried at the end of the season to tip Josh $20 and he would not take it saying a quality job was just part of the job. They aerated and over seeded our lawn this fall. Friendly, Professional, Great Folks to do business with and Lawn looks Great!

Snow removal services were outstanding. We had an issue following the first snowfall, but once we called, they came back promptly and corrected things, and we never had an issue again. In the spring, the yard clean-up went well, and the chemical applications and lawn mowing got off to a good start. We also had them apply mulch to our landscaping, which I would say went only OK, as in my opinion it seemed that they skimped on the amount of mulch applied. This was confirmed, when about a little over a month after we had the mulch applied, one of their workers who was out to rectify a mowing issue discussed later in this review, recommended we think about having mulch added to the landscaping and was surprised when we told him we paid A+ $3000 earlier this spring to do just that. However, starting in late May, I'm not sure if they had staff turnover, or what happened, but things went downhill rapidly, as whoever started mowing the lawn in later May did not know what they were doing. There would be 6-10 feet sections of the lawn that were not mowed, there were areas where the mower height was too short and dug into the dirt, leaving no lawn, lawn clippings were blown into the surrounding landscaping or pilled up on the lawn to the extent it could damage the underlying grass. It became a fiasco, having to call and get someone to come back out to correct things on multiple occassions. Then we had requested multiple times when talking to our rep. that someone contact us about some plants we wanted removed, and then the additional plants we wanted installed, as well as some weeding we wanted to have done. After multiple attempts we were finally told by our rep. that he didn't work in that area and that we needed to call someone else at the office (which would have been good to know from the start). After we got connected to the proper person and got a quote for the work (approximately $1700), and made a down payment (approximately $650) , was a little disappointed as it took quite a while to get the work completed (over a month). However, we could understand that they are busy, just wish this would have been communicated. Things did look good once they were finished with the plantings and pulling weeds. However, when we got the invoice, it was for quite a bit more than what was originally quoted ($2100), though no one had called to indicate any additional work was needed to complete the project. We called to determine what the issue was, and could not get an answer from either our new contact person, or from the billing department, and while our contact person would say they were looking into it, no one would ever get back to us (this has gone on for multiple weeks). Then to make the issue worse, we find out after we had disputed the cost and requested additional information from both our contact and their billing department, they went ahead and charged our credit card for this entire amount ($2100), not even applying the credit for the down payment previously made, so we were actually charge a thousand dollars more than they original quote. Again called both the rep and their billing department and at first couldn't get any sort of response other than that couldn't be right, when sent copies of the receipt they sent and our credit card statement to prove it was, were finally told it was "likely" just an error on their part, and they were looking into it and would get us the information we needed by the end of the next day. However that day came and went and we still have not received any information from them. Then to make matters worse, that same day we received another invoice in the mail, charging us for the two disastrous mowing services that damaged the lawn, which while I wasn't happy they felt they should charge for those poor service calls, I could have tolerated. But then they also charged us for three additional services that were not performed (edging in April and two months worth of weed pulling service in April and May - which if we already had them doing weed pulling services, why did they just charge us $700 for doing it in June as a special project, which is part of the whole billing fiasco detailed above). When we called on this invoice, again speaking to the same people that haven't been able to rectify the billing issues we have been having, were originally told it was for requested services, then that they were looking into it, then that it was likely a mistake and should not have been included on the invoice. While we have spent a great deal of money with A+ over the past year, and have then recently had all of these issues, no one from the company's management has reached out to us, and their has been no effort to make this up to us on any level (other than when we had the mowing issues, they did come out to mow the areas that were missed and removed the piles of grass clippings from the yard so it didn't kill the underlying grass). All we have received is their shallow promise that they are looking into it and will get back to us I guess at some point in the future, when it works well for them. While we got off to a great start with A+, I currently have little faith in this company, their management, and their billing practices. Seems like there have been too many issues at too many different levels to think it is just coincidental and not an overall systematic problem.

I'm satisfied with them. I would tell my friends. I have had them for years.

Two men came out on the big stand up mowers and had my lawn cut within 20 minutes. They did a really good job! I have hired them to care for my lawn for the summer. I would recommend them to others.

Not well. We asked to have the backyard (only) slit seeded. The entire yard was aerated. Not what I asked for. After a phone call, they came back and slit seeded the backyard. I was charged more than what was quoted.

They do exactly what and when they say they will do. Our lawn looks much better and it's affordable.

In March of 2014 I hired A+ Lawn and Landscape to perform regular maintenance on my riding lawn mower which included (among other things) an oil change. A number of weeks later the engine seized up. I had a local repair shop pick up the mower to determine the cause and fix it. It turns out there was no oil in the engine and the engine was destroyed requiring me to replace it at cost of over $750. The engine was not leaking oil as evident by the fact my garage floor had zero oil under the mower where it is parked, and the repair shop indicated there was no sign of an oil leak. The only obvious explanation was that when A+ performed the oil change they failed to put in the proper amount of oil. I spoke with the owner of A+ who (to his credit) had one of his mechanics visit the repair shop and inspect the engine to make his own assessment. Unfortunately he claimed that it was not their fault and that I could not prove there was some other reason as to why the engine had no oil in it. My desired settlement is for A+ to reimburse me the cost of the engine, $750. The exact total came to $857 including tax and delivery charges but I am willing to absorb the additional $157. At a minimum I would have expected A+ to at least have offered to split the difference with me, in the name of good customer service.

We previously had another big-name company come and do the same thing for our lawn and we had nothing but issues. We were the only lawn in our neighborhood that always had large dead spots and the company always said it was because we didn't water enough. We switched to A+ after we had a referral from another neighbor and haven't had an issue since. They are courteous, professional, knowledgable, and act in a manner that shows me that they appreciate my business. We are very happy. We just had them come out to tune up our lawn mower too and the man that came even volunteered lawn mowing tips to my husband!

As far as I know the service was performed adequately. My issues with them relate to price and billing. After the service was completed I asked the technician how much i owed him and was prepared to write a check. He told that in addition to startup he had replaced three sprinkler heads and the cost was $134. I didn't think that was out of line as I have paid in the $70-$80 range for startup alone in the past. He told me the office would send me a bill or I could call the office to make payment by phone. I did call the office within a day or two and asked to confirm what i owed. They told me I owed $134 and I paid by credit card. They told me I would receive a receipt for the payment in the mail. A few days later I received a mailing from them, but it wasn't a receipt--it was another bill. This time they wanted another $64 for replacing the sprinkler heads. I reluctantly paid the bill and told them it would be the last one I'd ever pay to them. At best, this is extremely sloppy billing and customer communication. At worst, it's dishonesty.

Called for a quote and was given an exact quote for aerating and over-seeding in about 10 min or less. I called back Monday of the next week and said I wanted the service to be completed. I was told it would be done in 5-7 days. It was completed the next day. Two workers came out and did the service quickly and cleaned up after they were done.

1st request for service was coordinated so I could come home from work and learn how to adjust the irrigation system. The service tech determined it was more convenient for him to show up earlier, and left before I got home. 3 visits by 3 differect techs were require to diagnose and repair an issue. Each tech that visited promised to have the office provide the system layout information, I still have nosystem info. Many of the sprinkler heads do not come up straight out of the ground and even after many adjustments by company techs, there are still areas not covered by the system, resulting in various large brown spots in the lawn.. A dead tree was replaced uinder warranty with a tre that was 1/3 shorter than the tree replaced - looks out of place next to another treee that is healthy but I'm sure it was cheaper for them to provide a much shorter tree.

Bought home with existing irrigation system that was reported in sale to be functional and most recent closure by A +. Had the company come out 3 times to "check and repair the system to be functional". A few heads replaced and one moved. In reality after I had a brown lawn and $300 water bill I had another company tell me I needed all 44 heads replaced. I hired another individual who found all sprinklers leaking underground and all heads leaking. He repaired all. All of the repair A+ did had to be redone. I became an expert on these systems and would have appreciated an honest evaluation of the system. He did not even locate all of the heads!

We have used them for about three years. We are very happy with the results. They come to our home without us having to call them. They will provide free application if weeds reappear as well.

From call to quote to installation, A+ makes it clear and easy at a competitive price!

The project went well but the weather was the problem factor.....too much rain which stretched out the time frame. After the rains stopped the temps went up too fast.....but in spite of that, the selection of plants survived. There was a one year warrantee on all the plants and the company just had to replace a few....roses and holly. Each year we have received many compliments from passerby on the attractive job they did. Now four years later, we will need to move plants that have grown too close together, but that happens in all landscaping projects......There are so many variables (rainfall, wind, hail, heat, freezing, etc.) that contribute to the success or failure of planned landscaping. We had a drought this past summer, but watered the bushes from our rain barrels....We feel that the plants have thrived but we are anxious to see which ones survived another cold Iowa winter. The thick layer of mulch they put down has helped contain the moisture. They planted the "Knock-out" roses variety which has been an excellent showy bloomer all summer long along with the different glasses. The variegated dogwood planted under a maple tree hasn't, other dogwood bushes in a sunnier spot have grown a lot. The holly bushes have done very well in spite of my doubts as to their survival through Iowa winters. They knew about what varieties are doing well in this growing zone. We are glad that we had the project done at the time and A+Lawn&Landscape has continued to be very helpful with our landscaping needs.

This is a revised review. I had A+ put in some landscaping and a sprinkler system. The landscaping went in well and I am pleased with this. The sprinkler system, however, is different. I've learned that they put some of the sprinkler heads on my neighbor's land and put a line WITHOUT A SPRINKLER that just run into another neighbor's land. So, when my system ran, that particular line just ran freely under the neighbor's land. They are coming back to repair the sprinkler system again under warranty. However, even with the warranty work I can't recommend them...too much was done wrong and they've had to make too many trips back to fix what should have been done correctly in the first place.

They are very responsive if you have any problems with their service. They will come out and service the problem without any trouble. They have been very nice to deal with. Their service has been satisfactory and I have not had any trouble with them.

The summer was hot, dry and stressful on lawns. I am not sure that we needed all of the services that we used, but I had no problems with their lawn service.

They arrive as agreed upon and have always returned calls timely if we have any questions.

A+ Lawn & Landscape did a good job on everything. There was a guy I went to high school with who works there. They were very nice. Drew up a blue print for what they would be doing and the for the most part it turned out exactly as they said. Customer service is excellent. They also called back to see if we were happy with everything.

I'm satisfied so far, it's hard to say. They're average like everybody else on pricing.

Having been a customer for several years I've had the same people return many times to provide services. While A+ is not inexpensive they have been excellent to work with.

I have been using them for about 3 years. I give them all A's. They do good work and I will continue to use them.

A plus is excellent at everything they do because they actually do the work they say they are going to.