ALL AROUND TOWN OUTDOOR SERVICES

The service was really awful. You had to call every week to see if they were coming and if you wanted anything else done you had to make even more calls. n mid-season they simply stop . I called about the fall clean up and was told they do not do that work. The sales manger is something else.

Poorly. It is nearly impossible to get the owner to return a phone call. The new sales mananger I think may be the weak link in the chain. The lawn care was great for the past 3 years and now is non-existent. I got a call from an official in our subdivision asking if I had been gone on vacation because he saw foot high weeds and very long grass in my yard. Called and talked to sales manager who had a story, but I wanted my grass mowed. He claimed he'll come out tonight. The past winter I asked for snow removal and they never came once despite 3 calls to the owner. The sales manager said they couldn't find my address because he couldn't find the sales contract. After 3 years of lawn care, I thought I might be in the computer. I sure hope they can clean up their act, because they used to be great!

They arrived with a truck load of stone, that was unloaded into the street. They then used a bobcat to haul small loads to the area where they were to be placed. Amount of rock needed was underestimated so we had to wait for additional rock that was delivered within the hour. The only problem was we had a lot of rain in the spring, so the ground was soft. The equiptment did not leave any ruts, but did kill off the grass from numerous trips across it. This would have happened with any company. The workers were polite.

Didn't go very well at all. Spoke with Jimmy of All Around Town at the 2012 QC Flower and Garden Show (24 March) as a result of an outstanding recommendation from a neighbor. Explained to Jimmy what we were interested in having done and he immediately recommended a rain garden. We were interested in the concept and requested that he contact us to review the project and get an estimate. Provided him the necessary contact information and he said that he would contact us in the next week. Having heard nothing, I called the company on 4 April to follow up. Jimmy was not available but the individual answering the phone was helpful. She explained that with the good weather business had been very busy, but acknowledged that we should have been contacted by now. Left our contact information again and was told that Jimmy would be contacting us soon. Soon appears to be a relative term. I called the business on 11 April and was able to speak with Jimmy. He reiterated how busy they have been, but seemed put off when I expressed dissatisfaction that I hadn't been contacted in over two weeks. I agreed to meeting with him on 13 April at 11 AM and provided the address and contact information (again). Well, Jimmy is a no show (it's about 2PM on the 13th) for the estimate. No phone call either. I'm done with All Around Town.