Boards placed with mfg print side up, stair broke within 3 weeks and found screws too short and drilled crooked, railing loose, stain not completed and took remaining stain. Multiple promises to fix and failed to show up every time. Offered to meet to get new boards and stain and do myself and no response. Only after threat of PayPal dispute did I hear back and then another no show and no response to my follow up. Posted video of job without permission but conveniently far away so flaws not seen. Nice when they want paid but commitment to quality after work half done (won’t say finished) a blatant lie. Disappointed, angry and taking action.
Description of Work: Deck repair & pergola add
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$2,400
Renee D.
08/2018
2.0
deck cleaning
+ -1 more
Boards placed with mfg print side up, stair broke within 3 weeks and found screws too short and drilled crooked, railing loose, stain not completed and took remaining stain. Multiple promises to fix and failed to show up every time. Offered to meet to get new boards and stain and do myself and no response. Only after threat of PayPal dispute did I hear back and then another no show and no response to my follow up. Posted video of job without permission but conveniently far away so flaws not seen. Nice when they want paid but commitment to quality after work half done (won’t say finished) a blatant lie. Disappointed, angry and taking action.
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Service Categories
Deck Maintenance
FAQ
Sequenzia & Sons is currently rated 2 overall out of 5.
No, Sequenzia & Sons does not offer free project estimates.
No, Sequenzia & Sons does not offer eco-friendly accreditations.
No, Sequenzia & Sons does not offer a senior discount.
No, Sequenzia & Sons does not offer emergency services.