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KELLYS CARPET

Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Flooring Sales and Installation,


Services we offer

CARPET & RUG DEALERS-NEW, CARPET LAYERS, COUNTER TOPS, FLOOR LAYING, REFINISHING & RESURFACING, GRANITE/MARBLE, TILE-CERAMIC-CONTRACTORS/DEALERS.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-23 of 23 reviews

James B.
08/2015
4.0
carpet installation, flooring contractor
  + 0 more
kellys provided estimate but we decided to use another provider Nebraska Carpet & Tile Cleaning
Description of Work: we ended up using another service provider Nebraska Carpet & Tile Cleaning

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Julie W.
06/2014
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James B.
01/2014
4.0
carpet installation
  + -1 more
Although the estimate was competitive, we decided to explore another option.
Description of Work: provided estimate to provide services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

lon P.
11/2013
5.0
carpet installation
  + -1 more
The service was wonderful. They are a very professional and courteous company as well as prompt and punctual. They offer excellent quality at a reasonable price and I am very satisfied with the results.
Description of Work: They carpeted my entire house for me, room by room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Toni A.
09/2012
5.0
carpet installation
  + -1 more
Dave did the work, he was punctual, professional and friendly. He was quick and vacuumed his area explaining not only to clean up but also to make sure none of the carpet was pulled by the vacuum. We are new to the area. In the future, if we are in need of carpeting, I would definitely look at Kelly's, and I would request that Dave lay the carpet.
Description of Work: We were moving into a new home purchase. We needed a carpeted 14x11 room re-stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George C.
05/2012
5.0
carpet installation
  + -1 more
They are good folks and easy to work with. They have good products. They did a great job. They checked with us about way we wanted things done and to check if they missed anything.
Description of Work: KELLYS CARPET moved the furniture and stripped out the old carpet from the stairs, hallway, and two bedrooms. They then replaced all the carpet and moved the furniture back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Laura O.
11/2011
5.0
carpet installation
  + -1 more
The company called me in the morning to let me know the workers were on their way to my house. The two workers arrived on time and after I showed them the rooms, they began work immediately. They carefully moved the furniture out of the rooms prior to installation, and even moved some additional furniture (that I requested) back into the completed rooms. I was very impressed with their work - it was fast and efficient. Their skill and professionalism were obvious. They took approximately 4.5 hours to complete the job. We went with Kelly's because their prices were lower than the large furniture store in town. We purchased Mohawk smartstrand carpet because of the excellent durability (long warranty) and soft feel. The price was about $3/sq foot for the carpet (including pad) and this price also included the furniture moving, tear-up and haul away of old carpet and pad, and installation. The only thing we would change is get a thicker pad. The standard 8 lb. pad comes with a water barrier (which is nice), but wasn't as thick as we thought it would be once we started walking around on the new carpet. Overall, the rooms look great and we're very happy with the product and service Kelly provided! We would definitely use them again.
Description of Work: Installed new carpet in a large family room and two bedrooms. This included moving furniture out of the rooms, old carpet tear-up and removal, and new carpet (and pad) installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jason J.
02/2011
5.0
carpet installation
  + -1 more
The job went well. There were no surprises. It was definitely a good experience overall. They provided a high-quality product. It wasn't cheap, but it was a good price for what I got.
Description of Work: They installed carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Nancy M.
11/2009
5.0
carpet installation
  + -1 more
We had an excellent experience with them. Their customer service is wonderful. Their products are great and the prices are good. I will grade them high on all categories.
Description of Work: Kellys Carpets installed the carpets for us in August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

09/2006
3.0
carpet installation
  + -1 more
I am not to sure about this company. Now, the service was ok but I was pretty upset with the quality. They told me that the carpet was a good quality carpet but when it was installed, it didn't look so good. I am so undecided if I would hire them again. I probably would go somewhere else first. I may use them as a last resort. I don't know.
Description of Work: Kelly Carpet installed carpeting into a few rooms of one of my rental properties.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,700

09/2006
4.0
carpet installation
  + -1 more
They did a good job in our home and we were happy with the results. The quality of the work was great. The price was comparable to other places we looked at. We were satisfied with our new carpet. It looked good when they finished.
Description of Work: They removed the old carpet and padding and installed new carpet and padding in 2 rooms and a hallway. It was a little more than a 100 square yards all together.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

09/2006
5.0
hardwood floor
  + -1 more
I absolutely loved the crew that came to do the floors in the house. They were very experienced and did a wonderful job. When they were done, they came in explained everything about the floor from top to bottom. They even told me how to care for it and what I could do if I ever got scratches on it. They even did a few extra things that they didn't have to do.
Description of Work: They tore up my old flooring and installed hardwood flooring in my kitchen that is about 14 by 20 feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

09/2006
5.0
carpet installation, hardwood floor
  + 0 more
They did a good job handling my business and they were very easy to talk to. They showed up each day early and ready to work. They moved from room to room, finishing one room then moving on to the next. Furniture was moved out and then back in without scratching or breaking anything. Before leaving each day, they took the debris with them. We were very satisfied with the ending results.
Description of Work: They installed carpets in 3 bedrooms which included tearing out the old carpet. They also installed hardwood flooring in our foyer, hallway, dining room, living room, kitchen, and the closet in the entrance way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

SUSAN S.
09/2006
5.0
carpet installation
  + -1 more
Kelly's Carpet had the same carpet as the others except they were cheaper. They were a very nice group of guys to work with and they did a very clean job. They didn t have any high or low spots anywhere in the house and everything was tucked under the base boards.
Description of Work: They installed new carpet throughout my 2400 square foot 4 bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

09/2006
5.0
carpet installation
  + -1 more
Kelly s workers took about two days to complete the entire installation job. They did a very good job and there were no seams or tacks visible. The carpets were also well-stretched and we are pleased with the new carpet.
Description of Work: Kelly's installed carpeting in two rooms, a hall, and steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

09/2006
5.0
carpet installation
  + -1 more
Kelly's Carpet did a great job as they were really experienced in making the customer happy. They came all the way back after they were done as I had called and told them that there were a few bumps in the carpet that they didn't notice. They were more than happy to come back and do that for me.
Description of Work: They replaced carpet in four rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

09/2006
5.0
carpet installation
  + -1 more
Kelly's Carpets was awesome. They worked around our schedule and they were responsive to our phone call. They were dependable and just did a great job. I have never been so satisfied and I would recommend their services to anyone in the vicinity.
Description of Work: I had carpet installed in my living room, hallway, and on the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

kenneth K.
09/2006
5.0
carpet installation
  + -1 more
I thought they did a really good job installing the carpet. They were courteous and cleaned up well. The seams are even, and the carpet looks as it should for professional type installation. I also thought the price was good at the time. I just don't remember what it was.
Description of Work: I had carpet installed in an average size living room and the old carpet removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2006
5.0
carpet installation
  + -1 more
Kelly's Carpets have a very good selection of carpets to choose from at very competitive prices. I chose a carpet and set a time for installation at the store. When the installers arrived, they were right on time. They moved all the furniture and when finished installing the carpet, they moved the furniture back in the correct places. They were very professional and courteous. They did a very good job.
Description of Work: I purchased an eleven by eleven carpet from Kelly's Carpets. They did the installation of the carpet as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

08/2006
5.0
carpet installation
  + -1 more
Kelly's Carpets had all the measurements for the rooms. When we had finished building and were ready I called Kelly's. They called me back within the hour and set an appointment for the following Friday. The installers were there on time to begin laying the padding and the carpet. They did a wonderful job. I was so pleased with their professionalism. They were all so courteous and polite. They worked the whole day and part of Saturday to finish the job for me.
Description of Work: Kelly's Carpets came shortly after I finished building my home and installed carpet throughout the whole house. My home is approximately 2700 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

08/2006
5.0
carpet installation, flooring contractor
  + 0 more
This company is excellent. They got the task done on time and did great work for the amount of time they did it. There prices are very reasonable and the workers were very polite to my family and me.
Description of Work: I had new carpet put in two bedrooms and new laminate floor put in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

08/2006
2.0
carpet installation
  + -1 more
We were not satisfied with their carpet service at all. The installation was not done properly, and we were over charged for their service. They did remove the old carpet and they hauled it away. It was a terrible job and we will not use them again.
Description of Work: We had eight rooms of carpet installed in our home by Kellys Carpet.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$3,500

08/2006
5.0
carpet installation
  + -1 more
Kellys Carpet had the best quality carpet, service, technician and sales experience I have ever encountered. They gave me a price and stuck to it. There were no hidden cost. They showed up on time each day ready to get the job done. Someone even called to see how the service went, and if I had any complaints or questions. The old carpet was hauled off and no garbage was left behind.
Description of Work: They installed carpet and padding in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    825 W BROADWAY, Council Bluffs, IA 51501

    www.kellyscarpet.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Furniture - Sales

    FAQ

    KELLYS CARPET is currently rated 4.7 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    KELLYS CARPET accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, KELLYS CARPET offers free project estimates.
    No, KELLYS CARPET does not offer eco-friendly accreditations.
    No, KELLYS CARPET does not offer a senior discount.
    No, KELLYS CARPET does not offer emergency services.
    No, KELLYS CARPET does not offer warranties.
    KELLYS CARPET offers the following services: CARPET & RUG DEALERS-NEW, CARPET LAYERS, COUNTER TOPS, FLOOR LAYING, REFINISHING & RESURFACING, GRANITE/MARBLE, TILE-CERAMIC-CONTRACTORS/DEALERS.

    Contact information

    825 W BROADWAY, Council Bluffs, IA 51501

    www.kellyscarpet.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM