Quality Care - The Nature Care Company

They done it well, they do quality work, and they responded quickly every time I have questions.

I have never received a reply from this service.

All services requested were completely professionally. QSR in our neighborhood is very challenging. At the time our home was built, developers were not required to replace topsoil so our lawn sits atop a surface of clay. Improving the soil in this case will take some time. We will continue to work with Quality Care.

Great! Prompt, thorough. We are pleased with this service and continue to use it twice per year.

Prompt, professional, No pressure or excessive sales pitch.

It went fine. They came and put down the chemicals. My only complaint was that they didn't really tell me much that is going on with my yard.

Consistently good; have been doing our lawn for 17 years now.

All bugs gone that day and we had literally 1000's of boxelder bugs inside and out. None since either.

Quality Care has been doing all our lawncare for 2 years (except mowing, which we do ourselves, though they will do that too if you need it). It's a big lot with tricky clay-like soil and lots of shade, and they do a beautiful job. Their technicians are very knowledgeable and thorough, They go out of their way to go over options and explain what each does, pros and cons, etc. I was put on the schedule very promptly initially and they come regularly for all our maintenance now. Their invoices are super clear and show exactly what they did, who was there and how long, and how much each service was. The services range from about 60-200 dollars, depending on what exactly they do, and their prices are very fair for the high quality work and service they provide. I especially wanted to write this because of an experience I recently had with another company that was not as good for a yard cleanup ( I hadn't realized Quality Care did those--will use them next time!) --the other company did a good job on the actual work but their invoice was vague for the cost of the work, and I really prefer the detailed invoice and great customer service of Quality Care.

We pay quite a lot for this service. They don't apply weed killer around retaining walls by the sidewalk or on our gravel path. They send someone different out every time, and while the lawn looked good the first summer, it's now looking horrible. Once someone said it was dry and sunny out, and as he was finishing up applying, it started to pour down raining. Every time there is an issue with the lawn and we call to discuss it-such as "the lawn has turned hideous and brown the day after you applied weed killer" or "you said you'd slit seed the back yard and you just went back there and tossed seed down (which we did and it didn't work), they make up one excuse after another as to why this isn't their doing or why it didn't work (it's too shady). That might be the case, however, you shouldn't have SEEDED the lawn in the first place if you knew it was too shady. At least give me my money back. But no, it's not their fault, so you pay no matter what. Sure, they'll send someone out immediately to "look at it", but they don't do much to address any issues. They are VERY expensive for not only the weed/feed but also lawn mowing. My yard is MAYBE 600 square feet, and they wanted 50 dollars just to mow. It's a 10 minute job. I would recommend you find another company for this service unless you like wasting your money.

Quality Care has improved their effort to treat all the weeds. We intend to continue their service next year.

It seemed all right at the time they sprayed the house for bugs from outside and did a weed and feed on the lawn all for $99.00. The only problem is I still have bugs in the house and there are a lot of weeds coming up in the yard. When I called to tell them they said they would redo it next week I was told we had rain and it might have washed off. What if they do it again and it rains and are they going to charge me for the redo? If they make it right at no cost to me I plan to use them again if it turns out to work no bugs no weeds.

.I rented a climate controlled storage unit. It was very well maintained. It bothered me that the gates were up/open when someone was in the office - I'm not sure cameras were always watched. Moving out was tricky as many of the "streets" had multiple vehicles in them also moving so blocked access to our building.

Very well. Prompt and professional service at a reasonable cost.

We have used their service for a couple of years. Very responsive to questions or concerns. Also did grub control.

Service was well timed, and did improve the condition of the lawn.

Aerated yard - sprayed ash trees to protect against ash borer.

We have been using them for about 7 years now. They do the job they say they are going to. They are consistent and on time. My lawn looks very good. Typically one person comes out to do the work and I have a preset schedule for the year.

They are great people and easy to work with. They are prompt and they call me when they are ready to come out. One technician came out to do the work and it takes about 20 minutes to apply the treatment. My lawn looks great as a result.

I have been using them for about 10 years now. They take care of the lawn nicely. They call me before they arrive for the appointment. They are a good company but they are a little expensive.

I have been using them for about 9 years now. They are very reliable and they do a fine job on my lawn. They come regularly and there hasn't been any problems with scheduling.

They call before they come out which I like. They are personable. As far as I can tell, they do a great job keeping up the lawn. I have been using them for 3 years now. They are very quick to do the job and I think their price is reasonable in the area.

We have had quality care doing some yard treatments for several years. We try to use mostly aeration as we prefer to go more organic. The one problem we had with them is that they just assumed we wanted treatments without talking to us or having a contract (we did not think we needed service when they provided it and had not intended to have them perform treatments). When we asked not to be charged they turned the matter over to a collection agency. So the quality of the service is fine and they show up to do the work. They charge quite a bit, though most of the companies charge a lot. Be very careful to make sure you know what you have contracted for and make sure you contact them very early if you want to hold on specific services.

TERRIBLE! The company was incredibly expensive. In addition, you should be aware that once you select a service, you are locked into it until you cancel.

On time, courteous, they do exactly as they promised. We were completely satisfied and signed up for the yearly service.